I've lived here a couple years now, and I have never regretted it. The apartments are affordable…read moreand nice for their price. The buildings are quiet and safe. The only negative is that laundry is ridiculously expensive, $2/wash AND $2/dry.

A great little apartment complex. I've never had issues with loud neighbors and management is…read morewonderful. Maintenance has always been prompt as well! Definitely a good place to live for college students, but have come across a wide age range of residents while living here. All in all I don't think I could have picked a better place for my first apartment. :)

I've been with Hunter for 3 years now, we are not staying another year because of their manager…read moreBrittney lying to my face, I have a problem in the apartment reported via email over a month now, next day I went personally and they didn't know there was an email that somehow was overlooked, I went back yesterday because without fixing the issue I had before, somehow went to fix something that wasn't reported or looked by maintenance at any point and now we had a second issue for 3 days that they fixed already thank God, and she told me 6 different stories, just lie after lie, first said that my daughter sent her an email asking for that and she is reading the email, I called my daughter and said no, I told her that they haven't fixed the problem and created a second one, when I confronted her, she said somehow she learned about this, after a while she said I remember it was the previous tenants, we've been there 3 years, oh oh my bad, one of you called by phone, none of us did, it was maintenance when they went to check, never happened, so gets mad, cross her arms and said how do you want to proceed then, she is not professional, to address an issue lies to your face to try to see if go for it, I told her that im paying to have good conditions and she said, you should see my apartment's conditions, I don't care if she likes to live in the trash, I don't want to live like that. Just to make sure this is understood, I lived 2 years with Axiom echo park apartment, in those 2 years I had both heat went out in winter time and A/C went off in July, the lady in the office, Brittney as well, answered every time and actually seemed she cared, maintenance was there always within minutes to an hour and both times a part was broken, had to order it and then fix it, but, both times they took care of the issue by bringing heaters to my unit, 5 of them and I a 2 bedroom, 2 bathroom apartment, with Hunter is 3/3, and in the summer they showed up with air units and fans, not great, but at least I wasn't left to die like the Hunter lady has me here, not caring, if I was her boss, I would give her 1 chance to actually get her act together if that is not happening she should be fired.

Worst living experience EVER, expect to never get anything close to your full security deposit back…read morebecause they need to use that $$$ to pay all the fines they are receiving from the city, etc. The building I was in was structurally unsound so they took out all the balconies for construction and there was no access to my unit for months and months when they said it would just be a "week or so". They never sent any updates or had any communication to the construction process and I was the one who always had to reach out and even then they could never give me a solid answer on when things would be completed. There were so many problems with this place it's remarkable how they are even still in business. My thoughts and prayers go out to whoever is still living in these properties....

Honestly, I wasn't sold on this place when my roommates found it. Heard it was a party place…read more Wasn't that way at all. We haven't had a problem with noise or parties the entire year and I've felt really safe living here. The way things are going in Dekalb this is a huge thing, especially for my parents. It seems like management is always doing something to improve the property. They added security cameras and locks on the all building doors recently, which is awesome. They seem to really care about the property and the residents here. When our upstairs neighbor flooded their apartment and it leaked down into ours maintenance was right there, even though it was a Sunday, getting fans set up to dry things out and they were back first thing on Monday morning to check in, fix the problem upstairs, and they had the drywall cut out and fixed in the ceiling by the end of the week. One of the better places to live in Dekalb.

If you wanna live with bedbugs, cockroaches, nothing fixed, and no chance of getting your security…read moredeposit back... This is the place for you.

Not too impressed with the unit. Air conditioning didn't work when we moved in, there are multiple…read morebreakers that were double tapped which for those who don't know is a big fire hazard risk. And to top it off, my car was totaled in the parking lot and it hit and run. But Mason properties doesn't have any security cameras at any of their properties.. Just unimpressed, the one thing I would say is the individuals in the office are kind. At least from my experience.

Rental consultants ability to rebuttal questions without screaming at client are nonexistent. If…read moreyou can't calmly explain such poor reviews, it's evident you've earned them. Training may work, or providing service that doesn't earn poor reviews. Guess I'm grateful I questioned the reason for reviews being low. Stay away if you're not into corporate rudeness.

This place is disgusting. There is garbagw everywhere, broken windows, boarded up windows, and…read morethe smell is vile. Air conditioning units smell like there is a dead rodent coming from it. This place will charge you to clean in. Broken appliances . A cabinet fell off . Truly disgusting. Do not move here . Their carpets are stained . They don't fix or replace anything. Run.

Seemingly good value. Some issues incurred point to poor…read moremanagement & maintenance. Physical inspection upon moving all appeared good. 1) Air unit issue 2) multiple outlets not working; 1/2 of them actually. 3) window wouldn't close. The AC and electrical were resolved second trip, nothing was done first trip besides call me and close work ticket. Window I wanted closed; although nonsmoking property neighbors smoke outside and smoke was coming in. Management wanted multiple times to explain replacement, accessing issue prior to repair. I wanted window closed it was making apartment smell of smoke and closing it was all I asked about. Clearly broken it needs repair-that's their issue closing window now the problem. I feel living here will be peaceful and serene. I've rented at multiple complexes in 90's and early 2000's never ever did property manger fail to get apartment ready for move in by checking electrical and functional items. Seems here give it to you in need of repair and then argue about repairing is protocol for Hailey. Open windows with staff prior to signing and check all outlets. My neighbor said he also had 2 inoperable outlets since moving in. They need to set their standards higher. If they don't respect their property the property won't be respected and that's how bad living standards begin. Looking forward to better experiences moving forward. Over other large owners, this is quite less traffic . New management allegedly, seems at least one was trained on the old protocol , other than one loud unprofessional manger , staff in office are pleasant and informative.

Pure trash. They don't fix anything. Don't enforce anything. Do what you want they don't care…read more Everyone in the office is worthless. Have maintenance request for 3/4 years. They don't care. Don't move here. Would be better off in your car!

Don't move into Amber Manor apartments Dekalb Illinois before doing research. Try to talk to…read morecurrent or former tenants. You will learn a lot about what it is truly like to live there.  They trick you into believing the apartments, and property are wonderful. The pool they list is filthy and is never open. There are no balconies. Trash dumpsters are overloaded with trash, dog poop is not picked up, bags of garbage are left for days around the buildings and in parking lots. They are known for not returning security deposit's, charging tenants bogus fees. Their main goal is to separate you from your hard earned money, while doing the least to upkeep apartments. Don't believe the good reviews, they ask tenants to leave positive comments to look much better then what they truly are. What looks good on the outside usually is wrecked on the inside. The nice pictures of apartments on there site are fake. The property is cheaply maintained. They are experienced in finding ways to not give back security deposits.

Poorest management in city maybe county. No hot water, no…read moreheat 90 days no repaid moved to another building. Heat in bedroom doesn't work properly their choice was a thermostat-bedroom heat still broke. They LOVE to leave residents doors unlocked and say it wasn't them. Have people roaming halls one guy moved in to laundry room. People come in to charge phones in hall that don't live there. The TRAP~

I have lived here a year in a half I'm new here came from another city. My first year here was…read morecrazy but anytime my sister or boyfriend parked because they visit me so I won't be alone nobody touch their cars. Now with this tow company J&S if you don't go to the main building and buy a visitor pass which I think should be free as long as your a tenant then your visitor cars will be towed then you have to pay $260 to get your car out. And then when you go to the tow lot they rude almost didn't even give us our vehicles back. It was a NIGHTMARE. If you live on the property why isn't parking free. Why isn't it a door bell why isn't there a buzzer so if you have company you can let them in without leaving your apartment. Why is rent raised without better up keep of the apartments. This is only my second apartment but nobody can convince me it's supposed to be this way. Hopefully it gets better with time but I don't know I can only hope. It shouldn't be 2025 rent prices with 1990s apartments. That's not cool nor fair to the tenant.

The front office staff has been nothing but helpful with various things, especially Hillary. They…read morehelped me through a few issues throughout the year and made it seamless.

New staff is overall so helpful!!! I've enjoyed my experience here! The office staff has helped…read moretremendously cleaned up the propert!

After publicly shaming their tenants on Facebook, posting pictures and addresses of these peoples…read morehomes, and mocking them, they disabled all the negative comments on the post so nobody could see how disappointed their residents are.