We recently moved into one of the neighborhoods adjacent to Fairbanks Ranch. Our new home didn't…read morehave any whole-house water filtration, and a friend from the Rancho Santa Fe area highly recommended Ethical H2O's Inspire whole-house filtration and salt-free conditioning system. Looking back, we're really glad we took their recommendation. OUR WATER: Our home is served by the Olivenhain Municipal Water District, which is known for having very hard water. Scale buildup is a challenge. OUR SALES EXPERIENCE: What impressed us first was the sales experience. Ariane took the time to educate us on the differences between water conditioners and water softeners, answer all of our questions, and explain the different product options without any pressure. She walked us through the pros and cons of each system and emphasized that the best choice depended on what we wanted from our water treatment system. We never felt like we were being sold something--just educated so we could make the best decision for our home. WHY WE CHOSE INSPIRE: We chose the Inspire system because we wanted a salt-free, low-maintenance solution. One of the biggest selling points for us was its expected service life. Ethical H2O explained that the filter media has an expected lifespan of about seven years before it needs to be changed out. Because we installed the system through them, Ethical H2O will also reach out when the time comes to test the filter media and determine whether it needs replacement. We especially appreciated that the system uses well-established, widely respected components, including a Clack control valve and Pentair tank. That gave us confidence that the equipment should last and that replacement parts and service would be readily available if they were ever needed. At our previous home, we had a citrus-based NuvoH2O Manor Trio system. While it worked reasonably well, it required replacing the cartridges every 6 to 9 months. We wanted a solution that required much less ongoing maintenance. OUR RESULTS: The system has been fantastic. The biggest surprise has been our electric kettle. Before the installation, we would start seeing scale buildup within a day or two, even when using tap water filtered through a PUR pitcher. It's now been over a week of using the kettle multiple times a day, and there's barely a hint of scale. Based on our experience so far, it's performing even better than the NuvoH2O system we had in our previous home. It's also reassuring to know that we're not only reducing scale but also filtering out chlorine and other contaminants throughout the house. We also appreciate having filtered water available from every faucet in the house instead of only from a single drinking-water tap, so we didn't need to do anything special for the refrigerator water line. OUR INSTALLATION EXPERIENCE: The installation was smooth, professional, and very clean. Ethical H2O works with a recommended plumber, but they also welcome customers to use their own plumber if they prefer. We decided to go with their recommendation, Chris Erbs Plumbing, and we're glad we did. The installation included connecting the Inspire system to our home's main water line and routing the regeneration drain to our existing sewer cleanout. Everything looked neat and professionally done. The plumbers completed the system's initial regeneration cycle, then took the time to walk us through its operation and maintenance before they left. Since they were already going to be on site, we also arranged directly with Chris Erbs Plumbing ahead of time to replace our water heater during the same visit. Being able to complete both projects in a single appointment made the entire process even more convenient. OUR RECOMMENDATION: If you're considering a whole-house water filtration system, I'd definitely recommend talking with Ethical H2O. Ariane made the selection process easy by helping us understand our options instead of trying to sell us the most expensive system, and Chris Erbs Plumbing did an outstanding job with the installation. The combination of knowledgeable guidance, quality equipment, and professional installation made the entire experience well worth the investment.

Super knowledgeable and willing to help with the contractor so I don't have to remember everything.read more

Kyle is great and really knows all about water systems. He came out, evaluated our systems, tested…read morethe water, let us know it would last about 2 more years and gave us recommendations for future units as well as a budgetary cost. CONCLUSION: I Highly Recommend this company!

I got their unit installed about 6 years ago. Worked fine. There was a glitch recently. The system…read morewas not softening the water. I had to go thru Hague Water Chula Vista. They over charged me. Technician visit is 159$ The component which they replaced was about 200$ to 250$ per ChatGPT. I actually wanted to install some more units from these folks. The guy in charge was ruthless. In all, he charged me close to 600$. I will not do business with these guys anymore. I feel ripped off

WPS has been servicing my water filtration system in both of my houses for years. I highly…read morerecommend both their product and service. I own a daycare and I use a lot of water for making baby formula. I trust the quality. My toddlers love the taste of the water and enjoy sipping it throughout the day. It keeps them well hydrated. The technician is the most professional I've experienced at maintaining my water system. Everything is reasonably priced too. Don't go elsewhere!! WPS offers you a great experience in every way!! Love it--

I grew up in the 70s with Culligan and then Rayne coming to my childhood home every few weeks with…read morea large canister to soften the water. So when I could no longer take the hard water here in San Diego, I looked at the above plus a company that Costco works with. I was astonished at the prices and then the hard sales tactics. So I did some internet sleuthing, kind of figured out what I thought I needed and came up with questions that I would ask companies about their systems and service. After a series of informational interviews, WPS won the install. They knew what they were doing, they could answer the questions without giving me a sales pitch or a bunch of nonsense. If you call around to a number of companies - you will hear nonscientific gooblygook. They installed my system about 5 years ago and I've had no problems at all. I don't know if any install is straightforward, but mine is in a narrow unlit closet and they had to figure out how to tie it into my existing plumbing. (I had had a well known company put a system in 20 years before and they did not tie it into the drainage successfully and the first time it charged, water leaked into the house flooding my downstairs - that's why I put up with hard water so long - you really want a company that doesn't take shortcuts cuz water damage is a pain). About once a month I check the salt levels and add salt if needed. No long term service contracts, no problems. My daughter, who has curly dry hair, has been ecstatic about the change in our water softness! Eugene was out today to reinstall my system - I had a flood for a clothes washer and the water restoration people had removed the system. I wanted WPS to do the reinstall because I trust them completely. Can't believe that I didn't give them a yelp review when they did the install, but it's always such a pleasant experience dealing with WPS that I wanted to give them a shout out. Thanks!

I can't say enough about Element pros! Great company with excellent customer service. Not only did…read morethey install a whole house water filtration system they've also installed a DI water system and storage tank for my detailing business. Whatever your water needs are these guys can take care of you. Their products are also the best in the business. I've already referred a few of my friends to them and if you're looking for a quality system and company that stands behind their work, these guys will take care of you.

This was a great experience. Everyone was professional and courteous and did a wonderful job. Very…read morehappy with the product.

One Water Systems was very responsive, they have a great product, and a competitive price. We're…read morevery happy with their whole home water filtration system. We liked them because they are a product company not a plumber who wants to sell you an installation and because the product is high quality with a longer warranty (15 years) than similar products we evaluated. Also, the product includes annual check ups and was 100% white glove on the install and maintenance.

Quality service for a great value. They will help you finance as well if required. Our family…read moreenjoys the whole home filtration and 0-salt maintenance.

We had an excellent experience with Water Purification Systems (WPS) from start to finish. Daniel…read morewas incredibly professional, friendly, and responsive. Communication was excellent throughout the entire process, and they were always clear and helpful whenever we had questions. The pricing was very reasonable compared with the other quotes we received, and the quality of the installation exceeded our expectations. The team did a clean, professional job installing our whole-house water softener and filtration system, and they took the time to make sure everything was properly set up and working before they left. It's clear that WPS takes pride in their work and genuinely cares about providing a good customer experience. We're very happy with the system and the entire process, and we would absolutely recommend WPS to anyone looking for a water softener or filtration system. Great company and great service!

Contacted several companies for a whole house water treatment system and a Reverse Osmosis System…read morefor under the sink. Constatine responded very quickly and came to the house to give a quote. He was extremely nice and explained our options without trying to up sale. Pricing was fair and competitive with the other companies we had contacted. We decided to go with Water Purifaciions Systems due to their quick response, great communication, past reviews, workmanship, and their competitive pricing. On the day of install, Constantine and his team arrived when they said they would. Their work was efficient, clean, and custom. We did encounter one issue, but they rolled with it and resolved the issue with no problems. They cleaned up after themselves and went over the system in detail with us. They were patient and answered all our questions. I would definitely recommend Water Purification Systems for your water treatment needs here in San Diego County. Thank You Constantine and to your team.

I did a lot of research before choosing a company to install a new water softener and RO. Jaye from…read moreAll Cities was incredibly professional, honest, and kind during all of my quesitons over email. No pushy sales visits or calls. Their prices were competitive and scheduling was easy. Eddie came out to do the install and was super nice! We are quite happy. My hair already feels softer from the softener, the water is delicious from the kitchen sink thanks to the RO, and hopefully our appliances will last longer.

We had All Cities Water replace a Puragain water filter system that we had installed in 2022. The…read moreoriginal system did not address the hard water issue that we have been having and it continually clogged up, requiring routine (expensive) maintenance to replace the filters. All Cities did an excellent job of explaining the options and going through how a salt-based hybrid softener system would provide the water quality we were hoping to achieve. I asked a ton of questions, all of which were quickly and thoroughly answered. There was no attempt to upsell us or talk us into anything. It was a very low-pressure engagement that made everything much simpler. We ended up going with a hybrid salt system that uses carbon and sodium chloride to condition the water (it can also use potassium chloride but the cost of that is prohibitive at this time). The installation went very smoothly. We were told it would take about 4 hours to remove the old system, install the new one and run a drain line across the garage to the sink. That is almost exactly what it took and the installer was very professional and easy-going. We are very pleased with the system thus far and I would highly recommend All Cities Water Treatment as a great option for anyone interested.

I was wowed from beginning to end. Jack is so pleasant and professional. He delivered exactly what…read morehe promised. It's important to me that the inventor who started this local company had a spiritual background. The water truly aligns with my values and health practices. Five Stars!

I believe that Purewater, aka 1800getwater, is out of businesses; they haven't answered their phone…read moreor email since at least October. Now I have to figure out how to get replacement filters.