Our water is very hard here in San Diego. We were filtering our drinking water thinking it was really good for us. What we didn't know and think about was the damage the hard water was doing to our appliances and pipes. Additionally, we thought the Brita water filter removed the larger damaging particles from our water, but it didn't. AJ Washer, the sales manager, did a great job testing our water for multiple things and explaining every system they had available. Ultimately, we purchased the ECS, QRS, UFll-Alkaline (for drinking, cooking) and the Hydrostart for our washing machine (no laundry detergent needed). Eppy and Natalie were our installers and did an amazing job. Our house is in a state of flux and they took the time to understand our situation and figure out the best place to install each of the systems. They answered all of our questions, did a professional installation job on all of the equipment, and cleaned up thoroughly when they were finished. Natalie noticed a cracked filter needed for the UFll-Alkaline and immediately ordered a replacement which was installed in a few business days. We immediately adjusted to the soft and better tasting water. What are the benefits? Healthier drinking and cooking water, less shampoo & soap needed for cleaning, longer lasting appliances and pipes. I highly recommend this company. read more