I did a lot of research before choosing a company to install a new water softener and RO. Jaye from…read moreAll Cities was incredibly professional, honest, and kind during all of my quesitons over email. No pushy sales visits or calls. Their prices were competitive and scheduling was easy. Eddie came out to do the install and was super nice! We are quite happy. My hair already feels softer from the softener, the water is delicious from the kitchen sink thanks to the RO, and hopefully our appliances will last longer.

We had All Cities Water replace a Puragain water filter system that we had installed in 2022. The…read moreoriginal system did not address the hard water issue that we have been having and it continually clogged up, requiring routine (expensive) maintenance to replace the filters. All Cities did an excellent job of explaining the options and going through how a salt-based hybrid softener system would provide the water quality we were hoping to achieve. I asked a ton of questions, all of which were quickly and thoroughly answered. There was no attempt to upsell us or talk us into anything. It was a very low-pressure engagement that made everything much simpler. We ended up going with a hybrid salt system that uses carbon and sodium chloride to condition the water (it can also use potassium chloride but the cost of that is prohibitive at this time). The installation went very smoothly. We were told it would take about 4 hours to remove the old system, install the new one and run a drain line across the garage to the sink. That is almost exactly what it took and the installer was very professional and easy-going. We are very pleased with the system thus far and I would highly recommend All Cities Water Treatment as a great option for anyone interested.

We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

We recently moved into one of the neighborhoods adjacent to Fairbanks Ranch. Our new home didn't…read morehave any whole-house water filtration, and a friend from the Rancho Santa Fe area highly recommended Ethical H2O's Inspire whole-house filtration and salt-free conditioning system. Looking back, we're really glad we took their recommendation. OUR WATER: Our home is served by the Olivenhain Municipal Water District, which is known for having very hard water. Scale buildup is a challenge. OUR SALES EXPERIENCE: What impressed us first was the sales experience. Ariane took the time to educate us on the differences between water conditioners and water softeners, answer all of our questions, and explain the different product options without any pressure. She walked us through the pros and cons of each system and emphasized that the best choice depended on what we wanted from our water treatment system. We never felt like we were being sold something--just educated so we could make the best decision for our home. WHY WE CHOSE INSPIRE: We chose the Inspire system because we wanted a salt-free, low-maintenance solution. One of the biggest selling points for us was its expected service life. Ethical H2O explained that the filter media has an expected lifespan of about seven years before it needs to be changed out. Because we installed the system through them, Ethical H2O will also reach out when the time comes to test the filter media and determine whether it needs replacement. We especially appreciated that the system uses well-established, widely respected components, including a Clack control valve and Pentair tank. That gave us confidence that the equipment should last and that replacement parts and service would be readily available if they were ever needed. At our previous home, we had a citrus-based NuvoH2O Manor Trio system. While it worked reasonably well, it required replacing the cartridges every 6 to 9 months. We wanted a solution that required much less ongoing maintenance. OUR RESULTS: The system has been fantastic. The biggest surprise has been our electric kettle. Before the installation, we would start seeing scale buildup within a day or two, even when using tap water filtered through a PUR pitcher. It's now been over a week of using the kettle multiple times a day, and there's barely a hint of scale. Based on our experience so far, it's performing even better than the NuvoH2O system we had in our previous home. It's also reassuring to know that we're not only reducing scale but also filtering out chlorine and other contaminants throughout the house. We also appreciate having filtered water available from every faucet in the house instead of only from a single drinking-water tap, so we didn't need to do anything special for the refrigerator water line. OUR INSTALLATION EXPERIENCE: The installation was smooth, professional, and very clean. Ethical H2O works with a recommended plumber, but they also welcome customers to use their own plumber if they prefer. We decided to go with their recommendation, Chris Erbs Plumbing, and we're glad we did. The installation included connecting the Inspire system to our home's main water line and routing the regeneration drain to our existing sewer cleanout. Everything looked neat and professionally done. The plumbers completed the system's initial regeneration cycle, then took the time to walk us through its operation and maintenance before they left. Since they were already going to be on site, we also arranged directly with Chris Erbs Plumbing ahead of time to replace our water heater during the same visit. Being able to complete both projects in a single appointment made the entire process even more convenient. OUR RECOMMENDATION: If you're considering a whole-house water filtration system, I'd definitely recommend talking with Ethical H2O. Ariane made the selection process easy by helping us understand our options instead of trying to sell us the most expensive system, and Chris Erbs Plumbing did an outstanding job with the installation. The combination of knowledgeable guidance, quality equipment, and professional installation made the entire experience well worth the investment.

Working with Ariane and her team was a delight. She was knowledgeable and responsive from the…read morestart. She answered all our questions, even when we asked them twice! The install was seamless and her install team was fantastic. We are thrilled with our new whole house system and our RO system as well. I highly recommend Ethical H2O.

We have used the exchange tank service for over 50 years. It is always changed on schedule--I…read moredon't remember an instance when it wasn't in all the years. I am getting some new equipment in my garage and I needed the tank moved to the left 2' to accommodate it. Somehow the timing got messed up and they weren't going to finish moving it until Monday--too late because the equipment is due on Sunday. Drayton came and completed all the work today. He was polite, fast and efficient and it looks great and all works--and I will be able to get the new equipment in without a problem. Drayton, thank you again. Barbara P.

They were able to come out soon after I called for an appointment. Drayton (the 3rd) was very…read moreknowledgeable and was able to diagnose and address the problem in short order. He was also a nice guy and patiently explained the issues and what he was doing to fix them. Now we are back to having clean water for coffee. Happy customer here.

Excellent service ,the water quality tastes exceptional !! Ask for Adam efficient and knowledgeable!read more

We use Allstar Water Systems for 18 years and had Adam for the service today. He is very friendly…read moreand efficient. Nice job!

Salesman James came out to sell us on a water system we weren't quite sure we wanted to spend the…read moremoney on though the water here in Temecula SUCKS but he sold us on the system with his friendly manner and professionalism. He answered all our questions. I had 2 other companies come out and their salesmen were jerks, pushy and the reviews of their systems about 50-50 good and bad.

First off the product is good I e had it for four years maybe a little more but today I had a guy…read morecome to test the water and check the filters I also have the alkaline drinking water in the kitchen sink he said if we want we can change the alkaline filter and we need to change the three main ones with the sand or pebbles whatever they are he quoted me at $700 I was like WHAT!!!! When everywhere online it says it can range from $200-$400 but for them to tell me $700 and on top of that I told him that my drinking water starts dying out after two cups he mention that the water tank under the kitchen sink has a ballon he said it's going bad and he wanted to charge me an extra $100 dollars to replace it I thought their product came with warranty and four five years with it I'm like WOW ima try to replace it myself and see what happens ima make some YouTube videos about it try different filters so stay tune but this was a major disappointment today with this Also I tried messaging them on instagram commented on three of their videos they deleted the comment and blocked me from their page lmao I was like Damm so everyone that has something negative gets blocked

I would not recommend doing business with Culligan Quench…read more When the salesperson sold us our office water dispenser, we were told we could cancel at any time if we were unhappy with the service. Unfortunately, after signing the agreement, we discovered the contract contains an "entire agreement" clause that essentially says any verbal promises made by the salesperson don't count unless they're written into the contract. We trusted what we were told, and that turned out to be a costly mistake. Our contract, signed in June 2020, clearly states our monthly rental payment is $39.99 plus tax and that after the initial term it renews at the same monthly rate. Despite that, our monthly charges have gradually increased over the years to $54.37, even though I have yet to see anything in the contract that authorizes those increases. To make matters worse, the contract also says the monthly rental does not include service, maintenance, or repairs, and if you try to cancel early, you can be responsible for paying all remaining payments. There's also a 90-day advance written notice requirement to avoid automatic renewal. After doing more research, I found other customers reporting frustration with being unable to cancel contracts, continued billing issues, and difficulty resolving disputes with the company or its financing partner. Those experiences made me realize ours may not be an isolated situation. If you're considering signing with this company: Get every promise in writing. Read every page of the contract carefully. Ask for written confirmation of what is and is not included in your monthly payment. Don't rely on verbal assurances from the salesperson. I expected a straightforward equipment rental. Instead, I feel like we've been paying more than we agreed to, with contract terms that heavily favor the company over the customer. I cannot recommend them based on our experience.

Do not sign an agreement with this company without scrutinizing every word especially the…read moreindemnification clause. They deliberately include language that shields them from liability even when their own team is negligent. Cross it out or walk away. Their installation team failed to secure a critical internal safety connection, which caused a leak and resulted in extensive damage to our brand-new office. This was not a minor mistake it was outright negligence. Yet they refused to take any responsibility, hiding behind the contract they drafted to protect themselves from their own failures. Instead of addressing the issue, they will push you off to their insurance carrier, who relies on the same contractual loopholes to deny your claim. This appears to be part of a pattern designed to avoid accountability. We are pursuing legal action and will continue to share our experience so others don't fall into the same trap. This situation cost us thousands of dollars, all because of their negligent installation and refusal to stand behind their work. Consider this a warning: if they refuse to remove or revise that indemnification clause, do not sign.

I just got to say that Jared was very helpful and bent over backwards to make sure my system worked…read morecorrectly. I had low pressure at the source so he special ordered a part they don't normally carry. Very happy with the customer service!