They are extremely expensive!!!!! Charged me 800 dollars just to snake a toilet. I was told by the owner It costs that much because they used a camera,but when I asked his employee what had it clogged up he had no idea. read more

Terribly over priced... $95 to show up.. $360 to evaluate and quote... $1200 to repair.. every step is not refundable... $1600 for 1 tech for 3 hrs and $40 in parts... crooks... read more

High Tide Plumbing - Attached is a summary of events and High Tide plumbing bill.... - Plumbing Near Me - D'iberville, Mississippi

Its been 1 year since I had them come out and fix a backed up sewer line in the house we just moved into. Every time I see their TV commercial, I say I paid for that. They gave a quote of $9500.00 to replace the sewer line with new. When it came time to do the job they did not dig up and replace the old line like I thought, they ran a new line with maybe 30 feet underground. quick break down of the job, 2 guys, 1 mini excavator, 50 feet 4-inch PVC, 4 fittings 1 day. $9500.00. YES I should have received more bids, however, new to MS less than 48 hours toilets backing up. I truly believe I was taken advantage of. I WOULD NEVER USE OR RECOMMEND HIGH TIDE PLUMBING!!!!!! read more

I scheduled an appointment and took time off work, only to spend two hours waiting. I was informed that the issue stemmed from the new system they recently switched to, and was told it was my responsibility to have booked differently. However, it was unclear how I could have known this in advance. Additionally, I received a call from a representative who suggested that I was at fault. Based on this experience, I would not recommend using their services. Use Ball, much better. read more

Called for a quote for 2 plumbing jobs, a water line to be added and a gas line for the stove. The guy spent 5 mins on an IPad and came up with a quote TRIPLE the going rate and then when I said I would think about it, insisted I pay $100 for the quote. They NEVER stated they would charge for the estimate before they came. Deceptive and ultra expensive, beware. read more

I had an emergency and called to schedule an appointment to have a plumber come out I was given the time and a date and was told the appointment was confirmed I asked about payment and was told that I would get the invoice at the time of appointment and would be able to confirm repairs once the technician was there. 4 hours before the appointment I received a called saying that I had to give payment information or the appointment would be cancel. This was not what I was told initially and I explained that I was not informed of this and that I was told I would be called when the technician arrived. I am very busy and have a scheduled to keep, I made time for the appointment, this is not a good business practice if the customer ask the question before making the appointment you should honor what you say. I also verified everything else that I was told to make sure that it was still accurate. Honestly is a big thing with dealing with a company and if you can't trust there word then how do you trust here work. I will not do business with a company that can't be honest and keep their word. During the appointment time no one showed up the window was 2 hours so about 15 mins after the end of the window I called to see if there was a tech still coming. I was notified that the my were running behind. So I asked if they know about what time they will be arriving I was told about another two hours maybe. As I stated before I have a busy schedule and I took time out for this a curtsy call would have been nice to have so that I was aware instead of me calling and asking to find out. The tech arrived did look at my issue he was a pleasant breath of fresh air after speaking with the company he works for. He gave me lots of different options for proposed solutions that he didn't know if it would fix the problem, he could not guarantee the work even tho the estimate stated 30 day warranty and all were very expensive. If I had to used this company again I would request him because he did take the time to explain the situation and he made the effort to communicate with his company to get the answers I needed. One point to mention is the invoices/ estimates, it gives very good detail of the work but it does not break out the cost of material and cost of labor which for me I actually do need on an any invoice or estimate. I was told I could get and it would be sent to me that day but I didn't hit device any invoices do I called the following day and yet again I was missed informed. I was told there system is unable to provide an invoice with estimated material cost. I work with many professional companies in different states and this one is by far one of the most unpleasant interactions I have had. When it comes to proving accurate information to the customer. They make it seem as if the customer is at fault when they don't provide the necessary information and they also make a lot of assumptions instead of listening. read more

To unplug a simple clogged drain they charged $385 dollars an hour. This was not a complicated heavy root cleaning . Took 2.5 hours at $385 per hour. They give you a quote when they come out . They charge you $95.00 for a quote. read more

High tide is trying to rip off my disabled daughter! They showed up when she was alone and spent several hours doing, I don't know what, and never finished the job. Called me enroute to my home in Florida, and tried telling me they wanted payment prior to returning to my daughter's house!?? I don't know about you guys, but I have never paid in full for ANY job/work I have had done! They are trying to rip me and more importantly, my Disabled daughter!!????? dont trust them! They are dishonest!! All I can say! read more

Colluded with contractor in overcharging. Wasn't forward in itemization of pricing. Said bill for one pipe was so high as he had to buy equipment to bust concrete. read more