I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

I love working with Qoverage! The team is accountable and responsive-- not to mention, they are…read morejust really nice to work with. When I reach out, I always get a timely response and their communication sets a clear expectation. I highly recommend Qoverage.

Highly competent IT engineers. Would recommend qoverage for any business' outsourced IT needs or…read moretechnology consulting/staff augmentation. Trustworthy people who have decades of combined experience.

Robert is great. He arrived on time and quickly find out the problems with my home networking and…read morefixed them in no time. He made sure to test each Ethernet port to make sure they were working at the highest peak. I would recommend him for any IT problems and projects you're facing.

I am a remote worker who was able to get The Service Desk to upgrade the RAM that my company sent…read moreme. Robert was very professional, responsive, and courteous. He got the job done at my location at an affordable price. I am so glad to have found his company and will be using his services again for any future computer needs!

Noor my technician arrived promptly and was considerate. He fixed my problem and explained…read moreeverything to my understanding. Excellent experience.

STAY FAR, FAR AWAY To reiterate what other reviewer posted,…read moreDallas/Carrollton/Plano/The Colony/Keller (take your pick) Computer Repair creates the false impression they are a local repair company, but they are not headquartered here. Zachery, our tech, came to service a desktop memory issue. He spent the entire time searching Google on his phone, finally rolling back a video driver. He never did a "four point quality check" as the company promised. That very day, I continued to have performance issues PLUS new problems, related to the rollback, which the technician admitted. He came back a second time and tried another fix - no improvement. I tried for over two weeks to get someone back to actually run diagnostics - Memtest continued to show errors, but Zach never bothered to even try recreating himself. $250 plus "travel" expenses for absolutely nothing - actually, less than nothing, since my unit is now worse off than before. The company refused to send out a more competent technician, and because no one would call me back, my two weeks "expired" and the company said they would need to charge me the $250 all over again!

George is amazing. Super honest and knowledgeable. He fixed my laptop as promised for a very…read morereasonable price. I'll absolutely use him again!

George arrived on time and restored the printer driver set and link to the desk top with ease. He…read moreanswered a lot of questions and made some helpful suggestions that will save trouble in the future. He then turned to helping trouble shoot and replace a defective Ring door bell system. This checking out and re-working an odd work-around that was in place from the previous owner. All around high value for a very reasonable fee. I highly recommend this service and request his service in the future.

We called Serenity Computer Consulting when one of our office computers was infected with a virus…read more The tech removed the virus and checked our other machines, and made sure we had all the updates and protections we needed going forward. They were upfront about the pricing, gave us several options, and delivered above and beyond with personalized service. HUGE difference from other IT companies we've worked with before.

Awesome job setting up all of my computers and printers so that they finally talk to each other…read more Great company if you want somebody who knows their stuff but doesn't ever talk over your head. Rates are reasonable for the great advice you get from the rep. I've hired them a few times now, and each time, they've prevented me from buying unnecessary equipment. Remarkably honest service.

The prices are high if you don't have insurance. $199 for battery replacement. Ugh…read moreThe guy was very kind.

Called in for a quote and got way more assurance I feel so great about moving forward and informed…read moreabout my phone and the process thank you so much Dj for your excellent service.

Mr. MAC, Chris, has performed his usual miracle for me. This is the second time that I have used…read morehis services and again, I couldn't be more pleased. What I have found at this business is knowledge, courtesy, professionalism and the greatest of service. You can't go wrong doing business here. Chris is what your ailing Mac needs! Also I consider his service a great value. John P

Chris made my day. This morning, I took my 3 year old MacBook Pro to his place of business because…read moremy keyboard is going haywire. A couple hours later he texted me to say I still had Apple Care on my machine, and I should take it there and his work was done. I picked up my computer at no charge at all. He could have easily cracked the box open and charged me, but this approach saved me time and money. Chris also does home entertainment and home system configurations - I plan to reach out to him for that soon!