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    Highbar Physical Therapy - Richmond

    5.0 (1 review)
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    Services - Highbar Physical Therapy - Richmond

    Physical therapy

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    6 years ago

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    Form & Function Physical Therapy and Sports Medicine - The staff.  Christine Poulin, front office manager, Guerrino Boni, Lead Therapist and Owner, Michelle Janas, Head Aide

    Form & Function Physical Therapy and Sports Medicine

    4.6(10 reviews)
    11.0 mi

    Prior to hiring Form & Function for my PT needs, I interviewed the owner, Gerrino Boni. I had 3…read morequestions. The first 2 involved my conditions and his knowledge of these conditions. The last question was "do you have time for me twice a week?" He assured me he was familiar with my conditions and how to treat them and that twice a week was not a problem. I hired him and began treatment the following week. After being a twice a week patient for well over a year, I showed up on a Tuesday for my regular appointment. As I began riding the bike, Gerrino approached me, stopped the bike, stood me up and said " I DONT HAVE TIME FOR YOU TODAY" and he led me to the front door. I'm not a confrontational person so I let it go. When I arrived home, I called the front desk to verify I had an appointment. It was confirmed. I was told Gerrino would call me. He never did. I sent him a very complimentary and respectful email asking for an explanation. What I received was an impersonal, partially cut and paste email which showed not only did Gerrino not value me as a patient, he had no clue as to my medical needs. I was told I was being "prioritized" to once a week. No discussion. I summarily fired him with my return email. I have been witness to several people coming in to that office exasperated because they can't get a return phone call. My experience has been the same. You will never get a live person on the phone. Christine at the desk is great. The phone system - not so much. Overall, this practice is far too busy and their customer appreciation could use some work. There are some good folks here. Kyla is excellent. PT assistant Brendan Ladino has always been top notch. They have interns who are always helpful. From & Function is too busy. Too busy to treat clients with dignity and respect.

    With seven spine surgeries I always have tried to find the best physical therapy. Over the last ten…read moreyears I went to multiple places with all the same results. None of the previous places were able to reduce the pain or improve my flexibility. I lived with constant pain which caused me to use medication to limit the discomfort. So when a friend referred me with her experience at Form & Function I decided to try and see if they could help. My first impression when I walked in was that the facility layout and equipment was different from the multiple places I have tried in the past. I met the Owner Gerrino and he then conducted my personal evaluation in detail.I showed images of the surgeries and detailed my struggle and pain levels. His evaluation included checking my back area where the pain was and then using massage technique to help reduce the pain.. It was obvious he cared, It was his manner and honesty that convinced me to try again. That was a year ago with a few breaks during which I went in for maintenance plus getting a new evaluation. The treatment plan included a group of stretches that I could also do at home which helped keep the pain level low and have improved my quality of life. I have increased my steps count year over year as well. In additionI significantly reduced my medications with all the side effects.. Form & Function, the staff, Gerrino, Brendan, Christine, Michelle plus all the interns have one goal and that is the obvious. They are kind, caring professionals and make the experience as good as it gets. I strongly recommend 100%: Form & Function.

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    Form & Function Physical Therapy and Sports Medicine - Guerrino Boni, Owner of Form & Function Physical Therapy

    Guerrino Boni, Owner of Form & Function Physical Therapy

    Form & Function Physical Therapy and Sports Medicine - Front Entrance

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    Form & Function Physical Therapy and Sports Medicine - Sitting Area

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    Elite Physical Therapy

    Elite Physical Therapy

    4.5(8 reviews)
    11.7 mi

    I was really pleased with the care I received from Elite Physical Therapy. When I called as a new…read morepatient, they were super helpful, scheduled me right away, and were flexible in finding a time for me each week that fit into my kind of crazy schedule. I bounced between Evan and Nicole who were both knowledgeable, friendly, and caring. Both remember conversations from precious sessions and always liked to chat. I never felt rushed and could always ask questions. I don't live full time in state but plan on going back around the holidays for some dry needling.

    This was my second experience with Elite PT in EG for chronic lumbar issues due to stenosis &…read moreanterolisthesis. Once again Elite did not disappoint! My therapists this time around were Tammy and Nicole. Both are skilled, knowledgeable, professional, personable and fun to work with. I was becoming sedentary because my low back pain made me reluctant to exercise, resulting in progressive loss of strength in my core and legs. They developed an exercise regimen to gradually and safely get me back on the road to achieving the level of standing & walking required for day to day as well as recreational activities. They helped me meet all of my short term goals and they equipped me with an exercise program that I can continue independently at home as I work toward my long term goals! Mackenzie and Emily at the front desk and phone are also very personable and knowledgeable, making scheduling and so forth very and pleasant. The atmosphere here is fun & inviting. Highly recommended!

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    Elite Physical Therapy
    Elite Physical Therapy
    Elite Physical Therapy

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    Olympic Physical Therapy & Foot Orthotics - "Strengthening Out Communities"

    Olympic Physical Therapy & Foot Orthotics

    5.0(7 reviews)
    11.3 mi

    I started going to Pappas Physical Therapy in Wakefield this past June after spending months with…read moreanother group where my knee just kept getting worse. I have bone-on-bone arthritis in my left knee, and by that point I had pretty much stopped all physical activity because of the pain. I wasn't sleeping at night and was really worried about how I was going to keep up with the demands of my business during the busy holiday season. From my very first visit with Bert Brier and his team, I knew I was in the right place. Bert is extremely knowledgeable and supportive, but he also pushes you in all the right ways. He had me working through the pain to build strength, and before long, I was back on my Peloton--something I had completely given up on. I went three times a week over the summer, and the difference has been incredible. I'm now almost pain-free, sleeping through the night again, and back to my regular activities. I honestly thought knee replacement surgery was my only option, but now I'm holding off because I feel so much better. I can't say enough good things about Bert and everyone at Pappas. They truly helped me get my life back. If you're struggling and need real results, this is the place to go!

    I have been receiving physical therapy at the Wakefield office for the past several months. I had…read morenever been to physical therapy in my life so this was my first time and I was a bit anxious. The team at OPT is very professional, caring and highly knowledgeable in their field. I felt extremely comfortable and confident in the care that I received. Nathan Lessard, DPT was amazing as was the rest of the team. I received excellent care and made good progress in my therapy. Pain can be difficult to get through and at times, it feels like things are not improving. The OPT team in Wakefield not only provided excellent physical services but also, they were always there to offer encouragement, positive reinforcement and above all, humor! Thank you OPT for all that you do! Sherrie T

    Highbar Physical Therapy - Richmond - physicaltherapy - Updated June 2026

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