If I could give this business a 0/5 stars I absolutely would. I feel like they continuously…read moreincrease their prices and price gouge their clients. The tech and doctor in training, were heard speaking ill about me and my husband regarding me discussing pricing with him via the phone. They stated something along the lines of "she can't even make a decision by herself" which was not the case, I just felt like it was fishy to be charging me $581 for yearly shots & heart worm medicine. This unfortunately was not the first time I have heard the staff speak about clients and their pets in the hallways outside the rooms. The building is very acoustic and they are clearly not Conscious about this. Extremely unprofessional, and I do not recommend their services at all.

I had the great pleasure of visiting BVDH last week which is the Gold Standard for animal care in…read morewest Texas! Their staff is welcoming, professional, highly effective and provides the ultimate in animal care and pet emergency services. As a pet owner for over 50 years, I have never been so impressed with the standard of care provided to patients. The management team is friendly, highly competent and the administrators are all knowledgable. The veterinary technicians are highly trained with empathy and total care is at the heart of their service to animals. Dr Alex Marshall is extremely competent; confident; thorough and has amazing communication skills as he explains diagnosis and offers pet owners a full range of treatment options. He expertly treats animals and provides critical care including emergency surgeries with the highest level of effectiveness for the most successful outcomes. This state of the art teaching Hospital has a complete line up of on site diagnostics; Xrays and a CT Scan. As a teaching hospital, they have an open door policy which allows for pet owners to watch procedures including surgeries if they feel comfortable. The Hospital itself has been expanded, updated and has large exam rooms, open treatment centre, an operating room with 2 surgical tables, diagnostic rooms, and a huge education conference centre. In my opinion, this state of the art hospital offers the ultimate in Gold Standard care for Texas pets while this impressive Hospital offers full exposure and hands-on experience for externships to students from within the US as well as upcoming Doctors from abroad. Congratulations to Dr Hurwitz and his highly effective team for the incredible contributions to pets and people in Texas!

Great place! CASH ONLY. The proprietor of this business is very nice. The facility was clean and…read moreeasy to find. Bring your own food. Toys or bedding for your dogs are allowed to be brought from your home, but she does supply a kennel mat if you don't bring bedding. The dogs stay in their own room with a dog door that is always open for them to go out into a little enclosed area for bathroom or to just enjoy sitting outside. There are cameras that you can access whenever you want which was nice knowing I could "check" on my babies anytime. I would definitely go back and will recommend this place to anyone who asks me where to find a safe boarding for their fur babies.

From the owner: The Howliday Inn Dog Suites provides 8x10 suites with their own individual outdoor run, climate…read morecontrolled building, cameras in each suite viewable online, Televisions in each suite, feeding supplies provided.

Great staff. They take time to know their customers and their pets. My dogs love the facility.read more

This place is awesome. Every time we lock our dog up he is happy and clean. The staff I very…read morepleasant and you can tell they care for the animals.

They are so kind and patient. They help you with anything that you need regarding the website and…read moreare just wonderful with your animals if you are new in town or just worried about a new place to keep your furry friend this is the best place to go. When you pick up your dog they are so happy and smell so good! They give you the option to have a daily photo which I think is really cool!

Proof of vet records. When I discussed this at paws and play on the day of the incident they still…read moredenied it and said someone was with my dog at all times. The last paragraph from the vet indicates this could not have been true. Edit: Is this manager out of their mind? They took my dog to the vet but LIED about what caused her injuries. As you can see she was left alone and paws and play refused to admit blame. Save yourself any worry and stay away from this shady establishment. "Symptoms are consistent with some type of strangulation briefly that likely was focused of the left side causing increased pressure to eye rupturing vessels on the sclera and causing trauma to the larynx resulting in inflammation/laryngitis.." Do not leave your pet here unless you want them to experience STRANGULATION.

We were very excited to leave our pet there. HOWEVER! When we picked her up, they told us that she…read moreand another dog had gotten into a scuffle and she had a scratch on her nose. When we got home we discovered 4 large bites or scratches on both sides of her face! They had lied! Second lie was they knew there was no way to contact us to let us know about it, I had given them an emergency contact person and number! Now ours has stayed at other dog. Camps and we have NEVER had a problem, she has been well socialized at the dog park and when approached by an aggressive dog will roll over or walk away unless she absolutely has to defend Herself. This tells me that 1: no one was paying attention or 2 there was no attempt to stop the aggression. The place is too small for that many large dogs in one area! Beware! We will NOT trust our precious fur baby in their care again!

Very nice and clean facility! The staff is always super friendly and helpful. My pomeranian puppy…read moreused to be a terror whenever I came home from work. Now he's been so much calmer! He gets to play with pups his size and is worn out whenever I take him home. (He can't be a terror if he's busy sleeping!) I love that I can check up on him at any time with the cameras that show all the yards (indoor and outdoor).

My dog felt right at home from the minute we walked in the door. Shae kept me updated and sent me…read morepictures of him during the stay. When I picked him up, he didn't want to leave. I'll definitely be taking him back!

From the owner: Shaggy Chic Pet Grooming & Boarding is a locally owned and operated business serving Snyder and the…read moresurrounding communities. We specialize in the grooming of all breeds, and all sizes of dogs, but also we will groom all animals as well. We will pick up and drop off with in a five mile radius. We also can come to your home. We provide a stress free environment for your pet by only grooming one pet at a time. Call Shaggy Chic Pet Grooming & Boarding today!

This place was clean and the owners were so nice! I was able to tour facility before dropping off…read moreour furniture baby! Crystal and Joshua took great care of our Great Dane! I would call to check up on our boy, and they were happy to let me know how he was doing, how he was eating and behaving! We will definitely go back when needed! ** Bonus: you get too see all sorts of animals in there. From iguanas, bearded dragons, snakes, turtles, ferrets, cats, etc...

Clean and very well ran! Everyone there is extremely friendly and I know my dogs will be well taken…read morecare of while they are there!

Taeler was not a very courteous employee. I was treated in a very condescending way. I believe the…read morebusiness overall is good at what they do however this particular employee could use some training in customer relations.

This past week, Wagbnb took care of my six-month old puppy for her first-ever boarding stay. I had…read moreto leave town unexpectedly and needed a place for puppy to stay. Wagbnb booked her into a spacious suite at a moment's notice, sent lots of photos and videos of my puppy's stay, and made sure she was comfortable and safe. When my puppy was a bit too nervous for playgroup, staff immediately contacted me and arranged to do individual play with my puppy instead. Staff puts dogs' safety first. Puppy came home without being overtired, hungry, or thirsty. I rarely board my pets. When I do, Wag is the only place in town that I trust.

Got my labradoodle groomed here, they did exactly what I requested and were very quick considering…read morethey had a full house! Definitely will return. Reasonable pricing, about $70 for a full body cut and nail trim! He's a handsome boy now!

We boarded our dog during a last minute road trip and found this place online. Booking was quick…read moreand easy. When we checked our dog in we were greeted by the owner and reassured that our dog would be in good hands. The other dogs were close by and it was a good sign they had constant supervision during playtime. Our dog was clean and happy when we picked him up. The owner was very accommodating and we would definitely use them again.

Had to wait for a grooming appointment for 3 weeks, then had to be there before 9 am only to find…read moreout they lost my reservation. No "I'm sorry, let me try to work you in," nothing. You're just SOL. How do you lose a reservation?

I have used Suite Life to groom my dogs for several years…read more It has progressively become worse with the young women up front. They tell me to leave my dogs early and I can pick them up sooner. When I leave them at 7:30 am they are never ready until around 4-5 pm. So I started leaving them before 9am. i have been told to request them to be finished at an earlier time. That worked fine. Then I am told to tell them when I get there when I need to tell them when I need to pick them up. But that hasn't worked well either. They forget to tell the groomer. It isn't in writing on their sheet telling the groomer what needs to be done. Then I am told by reception that they do not start grooming until 11am. i guess everyone gets bathed then they start grooming. The story keeps changing. Obviously there are no policies and procedures followed. I asked them to tell me which way they actually want to schedule the dogs. i can either request to pick them up by 1-2pm or I cannot. The receptionist is very wishywashy , back and forth about all of this. 10-12 hours is too long for these dogs to stay at the groomers. They got their feelings hurt and called me back to cancell all 4 appointments. If they could get there policies straight then the groomer would not have lost 4 dogs to groom. I saw that the owner is retiring and Suite Life is up for sale on the internet. This may be the reason they have so much turnover. Businesswise it's too unstable up front. In the past I attempted to schedule grooming for a dog that still had 3.5 weeks left for his annual shots and the girl would not schedule him until I got the new certificate. So i had to reschedule him. The manager at that time responded with "she will be leaving soon anyway." Too many females. Too many control dramas. All are too young and do not know how to run a business. No one is supervising, no one is minding the store.