BUYER BEWARE! My daughter bought a vehicle from them recently. They drove it for less than a month…read moreand it started having issues. They brought it back, was told there were no issues found and told if the issues happen again, come back and they will fix/address said issues. The vehicle STOPPED RUNNING completely. When they bought it there was a window tag. On the bottom it stated that it came with a 6 month powertrain warranty from CARS Protection Plus. Now this dealership has changed hands (happened while purchasing vehicle) and they are NO LONGER HONORING THE WARRANTY saying it was something they had to purchase separately or that it was available to purchase. THIS IS NOT WHAT THE WINDOW TAG SAID! It took this dealership SEVERAL attempts to get the paper work correct for the bank when they were financing. They can't seem to get their stuff in order. They don't want to be available to discuss issues with said vehicle. When they brought it into their shop, they cleared ALL of the trouble codes (I know this because I have a scan tool and have the codes saved, and there are clear signs in the tool that the codes were erased). WOULD NEVER RECOMMEND THIS PLACE TO ANYONE!

prompt, professional repairs at affordable rates and quality used cars serviced and priced right.read more

Jeremy was Friendly ,professional and efficient. I needed atow from Waterville Me to Londonderry…read moreNH. After first driver refused to take my tow, Jeremy Showed up faster than dispatch originally quoted and was happy to bring me on a Sunday night! Thanks Again Jeremy!

He came quickly to help us, he tried to get our car started and brought gas. He was very friendly…read moreand nice. He let my husband and myself and our three little dogs rise in the cab. Thanks so much to him!!!

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.

I broke down the other day (8/19/13), I was able to get it to heights in Skowhegan .. Told them…read morewhat was going on and they flatly told me they would not touch it.. I let them know I was an hour away from home and my car was loosing power...They reported they would not even look at it and if I could manage to get my car to brownies they might look at it.. So I head to Brownies, my car dies on the way there. I call them and they are able to get me right in.. They fixed my car and treated me great! I was looked after immediately!! I would take my car to them anytime. Heights SUCKS!!!! They need to learn customer servce!

From the owner: We have been in business since 1981 and offer a variety of services including brakes, exhaust,…read morebumper to bumper, and tune ups. Stop by our shop for top-quality auto repairs and maintenance services including muffler service, oil and lube changes, front-end work, and towing.

I had a bunch of stuff done and picked it up this past fri... 4 hrs later my kid is broke down on…read morethe interstate in shitty weather and its getting dark. I called Randy's, told em what happened and they insisted they go get the jeep and my kid, brought him home to me and that was that. It is now Monday, the issue was the axle they put it didn't have grease in it like it was supposed to,not their fault, so they replaced it. I did need tires, didn't realize how bad they were. They gave me an estimate, I called 5 other places and they were all more expensive then Randy's quote. So now my jeep has new sneakers and other new parts. They were great with helping me, always explained stuff if I didn't understand it, and getting my jeep and especially my kid back to me safely. Soo a BIG thumbs up from me!! P.s. loved playing with the pup when I was there!

Where to start... I am usually the person who does all the auto repairs in the family, but around…read moreMay 2020 I had hurt my shoulder when my dads 2008 Jeep needed the front u-joints replaced. Since I couldn't do it he asked around and was told Randy's was a good place to get work done. He dropped he jeep off for the repair, a few days later they called and gave him a long list of parts that needed to be replaced, rear brakes, rear rotors, front rotors, front wheel bearings, oil pan, front differential seals, upper and lower ball joints. The price was around $2,000, my dad asked me and while I was surprised the Jeep needed that much work I assumed it needed the work and told him to go ahead. It took a few weeks and he got his Jeep back. On the way home he stopped to get an ice cream and wanted to look at his new oil pan (he's odd like that ). As he got looking he noticed the oil pan was not new, in fact it was the old one still. The next day he went into the shop and they said there was a mix up and the garage didn't end up doing the oil pan, they gave him back what he paid for the oil pan and labor to install it. He was happy with that solution. Since this is a second vehicle for him he doesn't drive it a lot, so about 2 month and ~300 miles later he noticed oil in his drive way coming from the front end. I took a quick look and it appeared the front differential seals were leaking on both sides. He called Randy's and they agreed to fix it. After a few days they called and said it was all set, he picked it up and drove it around 1,000 miles (2-3 months)before the seals started leaking again. He called Randy's again and again they took it in to look at it, the kept it for about 2 weeks and finally called to say it was fixed again. He picked it up for a third time. About 3 weeks after he got the Jeep back he started hearing a grinding noise from the rear brakes, my brother in law pulled the tire off and the brake caliper mount was MISSING one of the bolts, after going to the dealer and getting a new bolt he checked the other side and one of those bolts were also loose. Around December I was looking at his Jeep and saw the front and rear wheel seals were leaking. I had him bring the Jeep to my garage since I was all better. When I pulled the rear rotors off I was shocked to see Randy's had COMPLETELY removed the e-brake hardware from both rear tires!!! The rotors were almost new (around 4k miles on them), but under them was just the e-brake cable end!! This was a huge shock give how critical an e-brake is in an emergency. Once I got over that and fixed the wheel seals I moved to the front end..... I grabbed the right tire and it was clear the ball joints were junk, then on the left side the wheel bearing was grinding!! I got looking and they hard WELDED the lower ball joint in place!! Luckily they tried welding a steel ball joint to cast iron and it didn't hold, however what they did do was melt the boot, which would cause the ball joint to fail. Once I remove the front pumpkin and the axles I saw the issue with the seals, they had damaged them moving the axles in and out, causing them to leak. They tried to fix it by putting silicone sealant around the seal. On the left side the bearing was an old one, it had not been replaced like they said it was, and they had cross threaded the lower caliper mount bolt. I know this is long winded, but had I not seen this for myself I wouldn't have believed it. This goes beyond poor craftsmanship and into fraudulently charging customers for work that isn't performed along with removing critical safety equipment. I would strongly recommend staying away from this place.

Very professional and helpful! They came and towed my car to where it could be fixed - even…read morearranged for a part that was needed and a mechanic- BRS goes above and beyond to help in my opinion- they're terrific!

From the owner: BRS Towing and Recovery Service Reliable. Fast…read more Professional. At BRS Towing and Recovery, we’re dedicated to providing top-notch towing and roadside assistance when you need it most. From breakdowns to accident recovery, our skilled team is here 24/7 to get you back on the road safely and quickly. We handle everything from light towing, jump starts, lockouts, tire changes and more. Trust BRS for prompt, courteous service you can count on every time. Call us now for fast and reliable towing assistance!

These guys saved me! I had an issue on the highway with 4 hours to go. Disaster loomed. Joe welded…read morea difficult to find part. AMAZING. INCREDIBLE. HEROES. More amazing? I was clearly desperate and would have paid more than the regular hourly rate. Guess what? I was only charged for 1/2 hour labor!!! If I could give these guys 100 stars, I would give them 500. If you live in the area, you can be sure you have an honest mechanic town. If they did not add on anything to a stranded traveler, any local customer can take the word of Bug and Joe's as gospel.

Had front control arms replaced with new brakes and an alignment. Promptly done and ready ahead of…read moretime.