Jeremy was Friendly ,professional and efficient. I needed atow from Waterville Me to Londonderry…read moreNH. After first driver refused to take my tow, Jeremy Showed up faster than dispatch originally quoted and was happy to bring me on a Sunday night! Thanks Again Jeremy!

He came quickly to help us, he tried to get our car started and brought gas. He was very friendly…read moreand nice. He let my husband and myself and our three little dogs rise in the cab. Thanks so much to him!!!

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.

About a year and half ago Folsom's Garage put a salvaged engine in my 20 year old Chevy Tahoe so we…read morecould squeeze a little more life out of it. To date the only thing I've done besides brakes and oil changes is a new set of plugs and wires. The engine has been totally reliable and runs great. The engine swap was a turn key operation, all I did was drop off the truck and then pick up when it was done. Well worth it when you consider the cost of new trucks today.

Very accommodating, helpful, friendly, puts the customer first and builds a foundation too have…read morerepeat business and great word of mouth for future customers. Both the auto sales and the car repair/ junk yard are awesome.

These guys saved me! I had an issue on the highway with 4 hours to go. Disaster loomed. Joe welded…read morea difficult to find part. AMAZING. INCREDIBLE. HEROES. More amazing? I was clearly desperate and would have paid more than the regular hourly rate. Guess what? I was only charged for 1/2 hour labor!!! If I could give these guys 100 stars, I would give them 500. If you live in the area, you can be sure you have an honest mechanic town. If they did not add on anything to a stranded traveler, any local customer can take the word of Bug and Joe's as gospel.

Had front control arms replaced with new brakes and an alignment. Promptly done and ready ahead of…read moretime.

My jeep was off the road 20 feet down a hill. Dostie's recovered it as I was waiting (off location)…read morefor the tow truck from a different shop to recover it. It was there less than 2 hours. They snatched it up before my tow arrived. It was extremely difficult to get from their shop. It took almost 1 week and over $1000 just for a recovery and tow. They said it was $350 initially, but they kept it over the weekend, and the bill just kept getting bigger. I will never do business with these people again.

Brock was professional, courteous & speedy. He changed my tire quicker than Ricky Bobby's pit crew…read more I was on my way faster than a 5 legged Maine Moose! He was able to run my credit card right on his iPhone. He asked if there was anything else I needed after changing my tire and I said yes a good place to eat. He told me about this truck stop called Dysarts and he was right - excellent food!

These guys are awesome! Super nice guys!…read more They saw me having car trouble and helped me out just to be nice. They would not even take money!

Bought a car there off an employee (frank pooler) transmission went 2 weeks later. He basically…read moretold me to go "f" myself. Think long and hard before you do business with him.

We needed a 'vehicle recovery'. When we called at 8pm they said they could be here around 9:15pm as…read morethey were on another tow. They were prompt, very friendly and got the job done in about 10-15 minutes. We really appreciate you're help and how great and professional the driver was. I would highly recommend them for sure!

Driver of company vehicle was driving recklessly in Biddeford today, and almost caused an accident…read moreon 111. if that is any indication of how they do business I'd steer clear

Needed a winch out for plow truck that was up against a tree. Very tricky spot. Brandon's towed…read moretruck out without any damage or issue! Thank you, Rick!!

This company is very deceptive in how they run their business. I had gotten into a roll over car…read moreaccident in Corinna Maine, 12 miles from their location. I'm guessing that the police had called them to tow my car. My daughter and I were brought straight to the hospital after, and our new dog had taken off (a week later he was found and is home safe now). The next day I spoke with a person who introduced himself as Wayne, who seemed very nice, except was laughing, making jokes, and wouldn't give me a straight answer. I told him that it would take a little while for me to get up there, because I had to wait until my SSDI came in, and needed to get a ride up there, due to the fact that I live 2 1/2 hours away. He told me that it wasn't a problem, just get there as soon as I can, and to bring my title because my car was totaled. Stating that the car was 800ft off the road, and I rolled 3 times. I was finally able to get there a week later, because I was only going to be able to make 1 trip up there, we were waiting for the dog to get caught, and the storm to pass. When I got there "Wayne" told me that they put together a great deal for me, I needed to pay them $250, and sign over the title to the car. Shocked I asked him about my roadside assistance though my insurance, he then told me that they don't accept roadside assistance, and I only have liability insurance. In Maine liability insurance has to cover $500 for towing. He let me clean off my car, and get my belongings out of it. After cleaning the snow off the car I was able to see that it wasn't completely totaled, there was no way I rolled 3 times, and ended up 800 ft off the road. When I finished and went inside I asked him how much it was going to be for me to keep my car. He told me $1450 is what they would normally charge for the complications due to the distance of the vehicle, the positioning of the vehicle, the amount of time he was out there, the fact that he had to reconnect the chain 3 times, how far he had to tow it, and storage fees. I told him that was ridiculous, the car was not that far off the road, I could have only rolled 1 1/2 times, it's not my fault he doesn't know how to attach a chain, and he never said anything about storage fees. He then came down to $500, and when I went to pay him, he tried charging me the fees that they have to pay to use a card, so an additional 3 1/2%. I told him that wasn't my responsibility, he said $500. After paying I made sure to confirm that he wasn't going to try to stop anyone from picking up my car, he said that he wouldn't, and it didn't matter when they came. Once I got the invoice and left I looked at it. On the invoice they were trying to charge me $485 for tow & recovery, $125 for cleanup (there was a dog bed out of the car, and just the rear window broken, that they didn't clean up), $65 for 12 miles, and $765 for less than 8 days in storage fees. Also on the invoice the number attached to "Wayne" says Rick, who is the owner of the company. It has been a week, and I've been trying to get someone to get my car, but I paid everything that I had left for the month (including for Christmas presents) to him already. Now he's texting me saying that if the car stays any longer I'm going to get charged storage fees. Do not hire or trust this company, you will regret it!

Always great service, I've used him several times, always reasonable rates. He tells you when he…read morewill get there and he shows up at that time.

I would never choose anyone else! Kind, communicative, fair and reasonable! That absolute best in…read moreBangor, hands down! I love this guy!