I get my oil changed and routine maintenance done here. I am always impressed with their…read moreprofessionalism. One time they even cleaned my K & n air filter and re-oiled it. A lot of shops would have ignored or discarded.

On Tuesday May 3rd, we were traveling from Tucson to Show Low. Just south of Globe my truck began…read moreloosing power and developed a serious ignition miss. When we arrived at C&M, it was obvious that they were very busy. Nevertheless, Chris quickly diagnosed the problem and went ahead and fixed the issue. It was a bad coil for one cylinder. He went out of his way to accommodate us since we were traveling at the time. I was blown away at his responsiveness and caring about our situation. Outstanding service!!

We had a double blowout on our travel trailer halfway to Roosevelt Lake on a Friday. I called Big O…read morebecause they were the closest shop. Told them what happened and they said they would have the tires waiting for us when we got there. Got there at noon and they had our tires ready is 7 minutes. 5 minutes to load us up and pay and we were back down the trail to reinstall on our TT. Thank you to the crew for your exceptional attention and customer service. We are very happy campers! If we could give 10 stars we would!

I visited Big O in Globe AZ to have my brakes serviced (brakes needed a fluid flush). I was told…read morethat I needed to replace my brake master cylinder prior to the service that was needed. I discovered, as I was preparing to replace the master cylinder, I had noticed the cover panel under the hood of my Lexus IS250 had a very distinctive crack. When I returned to the shop I mentioned this to the service representative. To shorten the story Big O made it right. They ordered a replacement part. Not only did they compensate me but they did not charge me for the fluid flush. Thank you Big O! I have found that the staff is very customer service oriented.

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

.The number u have on web page don't go through.i need to make an appointment .for exoust systemread more

This comment is in response to MeIanie H. from Las Vegas, I messaged Melanie about her review and…read moreasked that she provide yelp readers with all of the facts about her visit to Gila Muffler. The most relevant detail she left out is that it was actually her people who purchased and had the motor shipped, any delay was a result of the purchase made by the vans owner. When the motor arrived later than expected, Melanie expected the shop to install it in one day, her personal timeline was her first priority, with no regard for the work that goes into installing and testing a used motor installation. In her review she starts by complaining about the condition of the office and the people in it. Yet when I asked her about this, she said she never mentioned that, we see in another review that she did. She doesn't mention that she was not the one traveling in the van for business when it broke down, she was actually called by a family member asking her to go to Arizona to pick up the van. She expressed great irritation about having to take the time to come to Arizona to pick up the van. Melanie was already irritated about having to come to Arizona to pick up the van, spend time in stinky shop, angry that the motor shipped later than expected causing a delay in the van being ready (totally out of the shops control,) she gets more upset when she has to get hotel an stay a couple more days. When the motor finally gets to the shop, she is at the end of her rope, she doesn't care that it was not the shops fault the motor arrived late, she is mad and she is taking it out on whoever is around, which was the shops employees. This might explain why the employees at the shop were short with her. In another review of the shop, she scoffs about the mechanics saying they needed more time to be thorough, she didn't allow mechanics that time, just one day and she took the van. What do you get when a mechanic says they need time be thorough and you don't allow it? You end up "broke down having to rent another van to finish your job. Melanie's review doesn't give any pertinent details about the actual repair, she doesn't say it was "USED" motor purchased by the van owner, she doesn't say that there was a delay in the motor being shipped, she doesn't mention she wasn't traveling in the van when it broke, she doesn't mention that she was already mad because she was called by family members to pick up a van that wasn't hers. There is more deception that truth to Melanie H.'s review. I have asked her to either include important details or remove the review, she has not responded after I asked her to be more truthful.

Website says $16.50 per tire to mount rotate and balance and when I called it's $40 a tire and…read morewhen I said something about the website. I was told it's not our website. Wtf??so it says your business your number your address and hours of business everything but it's not yours. Ripoffs!! Just saying. Not happy wouldn't suggest to anyone would give a zero if I could

From the owner: Earthmover Tire Sales Inc was established in 1991 by owners Bebe and Liz Rivera. Before we opened…read moreour first store, we were R & R Tire Sales and Repair from 1987 to 1991, running a tire sales business from our residence. Bebe ran the business while Liz worked at one of our local mines. We were mainly commercial and OTR sales and did field tire service work. In July, 1991, we decided to incorporate our business, changing the name to Earth Mover Tire Sales, Inc. We serviced many local businesses and had five employees and service trucks. In 1993, we opened a small retail store in Miami, AZ. Initially a scary step, it went very well and we were very busy. We increased our tire line and sold all sizes of tires from passenger, light truck and SUV, medium truck, OTR, farm, and ATV, along with wheels and accessories. With the expansion of our tire line, we needed more space, so in 1995 we moved up the street in Miami, AZ to a larger, six-bay shop with more work and warehouse space, as well as a showroom and offices. This remains our main location now. We opened a commercial-based store in 1997 at 3250 North Main St. in Snowflake, AZ. Jim Muzrall manages the store, which sells all sizes of tires and wheels. Our third location, on Highway 60-70 in Globe, AZ, opened in 2000. We recently moved to a bigger shop, located at 491 North Broad St. in downtown Globe. At this shop, we do auto mechanic repairs and service along with all your tire needs...

The service department at this dealership is useless. I understand you want to make money, but to…read morerefuse to answer any questions whatsoever about my vehicle is a disappointment. I purchased a Ford vehicle and should be able to ask questions about my vehicle without you refusing to answer and quoting "liability reasons". Maybe that's how things are done here in Globe. But I shouldn't have to call the Ford dealership I used to to take my car to in Ohio to get help!

Payed for a tire never received said tire no response either and never received a refund. Shop…read moreelseware

I can't say enough good about these guys. I'm an elderly man who gets ripped off on a daily basis…read more Two other tire shops said they couldn't fix a wheel weight stuck in the tire. I'm old enough to know we repaired tires like this all the time but the modern tire stores just want to sell you a tire. All that is BS. These guys had to work hard to get the large wheel weight out and then they put a boot in. At the same time I have an ATV tire that was low. They put it in the water bucket and it wouldnt show a leak so they broke it down, cleaned the rim and pumped it back up. Then they charged me less than a third of what I was expecting. I have never been there before and I live a long way from there but if I ever am anywhere in the vicinity and need tires I will go there. They are the best.