First time customer. Xander was great. Extremly knowledgeable. Also because the products I used before are very different he made sure to stress start low dosage. What to do if I took to much. Also made it very clear that he wanted me to have a positive experience. And yes everyone is different and it might take a little time to see what works for me. Everyone who works there was polite and friendly. read more

Incredibly disappointed that this Home location has been completely ignored after the new location opening up. Splitting shipments between the new store and this location has caused the Home location to be running out of everything I usually buy. It's been weeks and they're still out of Arnies energy shots. Been going here a while and spend a lot of money so it's pretty insulting to have them only focus on the new store and forget about regular clientele who have been patrons for years. read more

Located on 3940 Home Ave, SD, CA Plenty of parking. Security on the premises, very safe dispensary. Curiosity got the best of me and I decided to check this place out. It's very spacious. Staff were welcoming and knowledgeable. They have sooooooo many strains, merch and products. The garden area is pretty cool to look at. Very clean and organized establishments. 30% off for new customers and 20% off purchases anytime before 10am. read more

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Xander was an awesome help! Great business good pricing good products and overall good vibe! Love the aesthetic here too!

Abby was amazing she was very knowledgeable and knew what she was talking about Awesome service

New location is super nice! Xander was super helpful. First time trying Hikei and I'll for sure be back. Thanks!!

This place is the best dispensary I found in San Diego in my opinion I would trust the products sold here only because they grow the very product they sell, and you can see their grow room. Here's an example of what's possible with a little knowledge an care. read more

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Abby was extremely helpful. She was very knowledgeable, and helped me pick what I wanted.

Been going to Hikei for a while now, but recently the quality has noticeably gone downhill. Today I bought a Blinkr cart and checked it before even leaving because I know leaking from the bottom is an issue sometimes. It was leaking, so I went back and a worker exchanged it. The replacement cart was also leaking from the bottom. I went back again to either get a cart that wasn't leaking or use the credit to switch brands. I was sent to speak with who I believe was the manager. He told me the cart wasn't defective and that "that's how they come sometimes." I've bought plenty of Blinkr carts before and they are not supposed to be leaking like that. He told me to try it outside and said if it "hits," then it works. Obviously it's going to hit, but right away it was already clogged and I had to inhale hard just to get it to pull. Still, I was told it wasn't defective and couldn't be exchanged or credited. I got home and put it on a scale first to check if it's even a full gram. Once it's finished, I'll weigh it again to compare. So far, I've only taken a few hits (not back to back), and it already tastes burnt. I'm really disappointed with how this was handled. Leaking carts, clogging immediately, and a burnt taste after a few hits shouldn't be considered normal. I wasn't trying to get free product, just something that actually works. Likely my last time purchasing here. read more

Hikei - Cannabis Dispensaries Near Me - San Diego, California

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Terrible service , rude security , rude workers , they use hydroponics to grow their house weed so it might have good looks but smokes like Reggie and is terrible for your health , I weighed out the jar on a scale and there was 3g's not 3.5 , so rude workers , rude security , fake imitation Zaza , only come here if you don't care what you're smoking , or getting how much u paid for , or don't care how you're treated , also if you get there 10 mins before they close they won't let you in read more

Place is horrible, they add things to your order you never asked for. The specials they advertise end up being the same price as before at the regular price. Shop around with so many places to choose from, your bound to find a better place. read more

This is my go to dispo in SD. The staff is very friendly and knowledgeable. Their in house flower is always amazing. Their growers know what they're doing. I won't even get any other flower anymore. Strictly Hikei. They have happy hour and daily specials. You can get everything here from edibles like gummies and candies, vapes, and even your own plants to grow at home! The price on the Hikei branded ounce is terrific. And they come in 1/2oz packages so you can get a couple strains. These guys are legit. read more

Hikei - In house grow room - Cannabis Dispensaries Near Me - San Diego, California

Would give zero, if I could. Pressure salespeople, prices too high for products. Discounts aren't really discounts. Shop around way better places to buy what you want then this place. read more

Considering I have been smoking pot since "The Summer of Love", 1969 (yikes), I have to say their strains are beyond epic. Some of the best pot i have EVER smoked, comes from Hikei. While I don't live in the area, I tend to drive to the City Heights main store, my favorite. I love the wall of watching the grow! Very interesting! The La Mesa store is closest to me & for fast runs, it's very convenient. I like the sleek, sophisticated look of these stores. No tie dye, no black lights, no Grateful dead bears just adult sophistication, a refreshing change. Never had a favorite pot store before but I do now. $99 ounces! C'mon! read more

HiKei is fire the flower and product selection is strong and consistent, with plenty of San Diego‑grown strains that hit hard and taste great. The staff know their stuff and help you find what you want, and overall it's become one of my go‑to spots for quality weed and good vibes in the city. read more

My go to dispensary in SD. Modern cannabis. It's pretty inside! The froot brand mysleep helps me to relax n good sleep. Indeed!!! They checked your ID at d entrance. They have security guards all over the place. Good parking spot and workers are friendly. You have to be 21 and over to enter this dispensary. They have early morning discount 7-9am. Check them out! You can order online at their website easy checkout -bring cash to pay ! They also have ATM machine onsite. Also, Try their vape n pre rolls! Peace!!!! read more

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Brian was super helpful and knowledgeable about the product. Only dispensary to visit in SD!!! Will be a lifetime customer. Thank you for the service. read more

Very clean and beautiful place, made even more cool because they grow some of what they sell. There's a vast selection here with all kinds of anything you might need as far as specific plant based medicine. Keeping grandma happy and pain free one gummy at a time. When I came there was no line and every single employee treated me with a smile and conversation, from security to the knowledgeable staff to the manager. Truly a great place and I will be back for sure. read more

My first spot I've tried since moving back to SD and it was a great experience. The reviews I saw said easy access from the freeway ,which it was. Great selection, had flavors I hadn't seen in years and stoked to try. Knowledgeable and personable staff. Chris didn't make me feel rushed at all and had genuine conversation. I'll be coming back for sure. read more

You shouldn't make your system shut off at the same time your store closes because it results in still having customers who are still in the store being turned away , instead announce that your closed , take care of your last customers. I was in the middle of a transaction and the computer literally shut off . d . read more

What's there not to love about a dispensary ?? Like really , a review on such an establishment would solely have to be on the customer service that was received in my most honest and sober opinion lol . I walked into this location, After being carded (which I appreciate and understood). I was greeted by so many friendly people . The store was really cleaned and well organized. I knew what my intentions and expectations were when walking into the store, only I didn't know what products would best cater to my expectations. I hate that I forgot the name of the gentleman that was helping me but he was well educated about the products. He led me to exactly what I wanted and I literally walked out paying $15 for what kept calm , cool and collective my entire weekend in San Diego. I was somewhat surprised of the placement of the establishment as it was located in a popular residential neighborhood. I wouldn't have expected to see such a place literally sitting across the street from and next to a apartment complex. My experience was good and I would highly recommend this place /location to anyone looking for the type of products that they sell. read more

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This is the worst dispensary/cannabis store I've ever been. They put all their products behind the cashier.. how am I supposed to know what I want if I can't see it?! I need to be able to examine closely or read the description; however, can't do that when they're hiding their products behind them, not within reach nor sight. I would have to ask the cashier for every product I'm inquiring. Customer service also sucks. Products also aren't as effective as products from other dispensaries. I bought droplets here that weren't as effective as droplets purchased elsewhere. The place is nice but that's about it. GO ELSEWHERE. read more

I've been here at least 8 times. I live this place. I only by flower but it's always been good. I tell them what I like and they give me options. I've never got one I didn't like. Last time I was there the manager really saved me money by telling about the deals that were going in for the month of June 2024. He didn't have to and I would've ended up spending more money there this month. Love it read more

This dispensary has a really great selection. If you want to smoke, vape, eat and or grow they have something for you. The open window with the plants is very captivating along with their display of products behinds and in front of the counter. The staff is really great. Knowledgeable and I do appreciate the tips along with the recommendation. Although when I order for delivery I feel like I'm being rushed over the phone. Female, kinda high pitched voice. But when the guy picks up, it's coo. Also, I was told by two employees that the point reward system is no longer in effect but when I went to the store that wasn't the story at all??? Y'all playing with me? Overall a great dispensary, great people except that one girl. Delivery drivers are always on point! read more

Hikei - Cannabis Dispensaries Near Me - San Diego, California

Great quality and prices. Also has knowledgeable staff. Never short of variety. Indica, sativa, hybrids. Great choices ​

super friendly and great product. A+ experience. fascility was clean. proper security. plenty of parking.

Honestly I've gone to a lot of dispensaries, the manager was very rude. I simply asked if they price match. They do... when they decide or want to. Got attitude from the go. Just go to Golden Bloom. Won't go back read more

I went into high key attempting to get some medication I'm a cancer patient instead of their customer service or I should say cashier behind the counter helping me he yells at me in front of the customers in the store manager doesn't do anything excuses his behavior again another time my husband goes in and America flirts with my husband and I call her out on it and she talks s*** to me and this is what people think is good customer service to yell at a cancer patient simply for asking for a specific strain not as friendly as they claim to be read more

Hi Kei is super cool dispensary for recreational and medical customers! The security guard checks your ID at the front when you enter and they check your ID again when you make your purchase of the goodies Hi Kei has a credit point system that gives you 3% cash back that you can use as money towards your next purchase (or save it up, since it cumulative)! First time customers get 10% off! My first time going here, I was helped by Karay and she helped me get the product that I was looking for: Blueberry Muffin by Bloom Farms (I would definitely recommend if you like indica). Karay also helped me decide on other products and explained how long the dispensary has been open! It was cool to learn more about the store. They also have plant clones with healthy roots! The prices range from about $20-$28 per plant, which is pretty good. We are in California, so might as well take advantage of legally being able to grow Overall, Hi Kei is a fantastic dispensary and I will continue to go here to choose from their vast selection of products! read more

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I've been doing business here since they opened up but this experience is enough to make it worth the longer distance to another dispensary without the hassle. Security is very unprofessional sloppy and instigated a conflict versus de -escalating it. read more

Hikei - The most unprofessional sloppy foul mouthed little girl greeting customers at the door isn't the way to keep your customers . - Cannabis Dispensaries Near Me - San Diego, California

Bought two cartridges and one stopped working(about 80% full). Just stopped by to see if they would replace the defective cartridge and the manager said she can't replace it, but instead offered me a 15% discount. No thanks. You suck! Stand behind the products you sell. Lame! read more

Hikei - Cannabis Dispensaries Near Me - San Diego, California

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Great spot friendly helpful and some pretty good weekly deals. There is easy parking also.

Next to the original San Diego dispensary in otai this super store is my absolute go to favorite from here on. Incredible prices, amazing selection and extremely gracious staff. I was helped by edwin and he gave me the personal care I have come to admire and value in this growing professional industry. Bravo and Kudos! Here's to upcoming 420!!! read more

Hikei - Amazing Superstore!! - Cannabis Dispensaries Near Me - San Diego, California

I love walking into a dispensary without feeling overwhelmed and rushed. HiKei is perfect for people that feel the same way. The staff is chill and helpful without being in your face and rushing you to choose. They have nugs on display. Categorized with prices. Love that it's all upfront. Nice bright lights, good assortment of products from low to high end. They also have plants, If you have a green thumb. The store is bright, clean and open and airy. Prices are reasonable and more affordable than some dispensaries I've been to with the same products. Would definitely recommend this place. Oh and they have a rewards program!! Score! read more

This is the worst dispensary I've ever been to. I recommend educating your staff on your products. I ordered a cannabis beverage and an 8th. They arrived two and a half hours later with my 8th and kiva gummies. They had me come out to the car and meet the driver in an alley. He didn't have change when I asked if they had change. It was an awful experience and I don't recommend a place that doesn't even know what they sell. Worst experience of my life and I spend a lot on cannabis. I've included the picture of what I ordered from there website. Idiots read more

Hikei - Picture of what I ordered, that none of the staff knew what it was - Cannabis Dispensaries Near Me - San Diego, California

They scanned my ID THREE TIMES AS IF IM A LIAR. Then when I got in and asked for my product the customers in line behind me were laughing thinking I'm the idiot. I did not appreciate this. This greatly offended me as I just wanted my product. Never coming back. read more

Avoid this place at all costs. Placed a couple orders for delivery from this service even though they were constantly out of items that were showing in-stock online. In my initial order I received a 510 battery from HiKei that turned out to be a bad battery. I had never used a 510 battery before coming from Stiiizy products so I had no idea why the cartridges were not working correctly. So I called and asked for advice. They told me to fiddle with the cartridge itself and sometimes it's a connection issue. Did that and ruined a $60 cartridge as the part at the bottom fell out. Another 1g cartridge wouldn't work at all with the battery once it was half finished. Just stopped working with the same-branded battery as the cartridge. Called last night to ask on top of my new $100+ order if they could exchange the $10 battery after telling them my issue with it. Just asked for an exchange. Not my money back. Not anything free. Just an exchange on the product that they sold me that did not work and wasted $120 of otherwise good cartridges. Apparently that was just too much and they told me I shouldn't have charged it in the wall (like I should have known this) and only charge it on a computer (because it can 'fry' in an outlet apparently). Spoke with the manager and he thought it was just ridiculous that I was even asking to exchange the battery that had caused so many issues. Said if I had called within 10 days they could exchange it but since it's after that timeframe it's a no-go. Canceled my order and will never order from this company again. read more

The product that we received was very nice but the customer service was terrible. The man working behind the counter very rude when it came to payment methods. I understand they might have some shady customers but if i came out of my way and was actively trying to spend money with you all, what is with the attitude???? When it came to looking for a suggestion on edibles, he made it seem like we were doing too much. Products and customer service need to match. read more

Horrible security was kicked out because I parked in the blue spot without my parking pass and attempted to show him I had one and my valid info Refused to look and was a little girl about it read more

Eugene knows what's good! My favorite place to shop for all my medicinal needs. Thanks, Eugene.