Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

Dr. Larkins and staff are Wonderful!…read more I suffer from very sensitive teeth and let them know when I sat in the chair. Best cleaning I have experienced--pain free. They listened to my concerns and ensured I had a good experience. Highly recommend!

Literally downloaded Yelp just to leave this review, I've been going here for about two years ,…read morefrom day one ,ken and his staff have always been hands down the most comforting and welcoming office I have ever been in . From Botox to dental I trust him/them to make the best decision for me , he is patient in explaining questions or concerns and goes over options , he isn't all about a dollar ,at one point I wanted to just extract some teeth and have implants done by him (because he does an excellent job )and while it is the most costly option and he could have easily agreed he explained that it just wasn't necessary and there are more options and I just just felt that spoke volume compared to other dentist I've been to , I feel that he genuinely cares and is looking out for his patients in all dynamics, same with botox I have a couple of friends that tbh their Dr should be ashamed and should have drawn a line on when to stop , and that sounds terrible but it's true , and I'm so happy that I have a great botox Dr that I can trust and is pretty damn honest and does a wonderful job ! Also Jessica is a desk dime , she's always so helpful , uplifting , and super sweet , I'd give 20 stars for this place and employees

The young lady who performed my cleaning each time I go to this dental office is great. I get…read moreright in and is done quickly and feeling comfortable during the whole procedure. The Dr. and all her associates are great and understanding. 901 Dental is outstanding. Thanks

Everyone is pleasant and Alli did a great job cleaning my teeth. Both she, and the dentist were…read moreupbeat, professional and did a great job.

10-6-25 I was referred by my dental for a broken tooth. My dental was out of town for the week. I…read moresaw Katie Bell and she took an x-ray. She told me that she could only put in an implant. She could not put a bridge or a crown. I told that I will hold off. I took my x-ray with me after leaving the office. I consulted with another dental that I know and he told me that she was wrong to get an implant. She was trying to get more money from me to do the procedure. Well. I got my crown and it fine.

Did a great job, very kind and thoughtful prior to the work and during…read more Will definitely recommend.

Exceptional combination of high level technical expertise and making the patient comfortable by a…read morespecial staff that stands out with genuine, friendly, empathetic and helpful people skills well beyond the average...and I've been treated in several dentists' offices many times over many years. Dr. Hayes and his knowledgeable staff go the extra mile to make the patient comfortable and in helping you understand everything involved, happy to answer any questions, adjust the chair patiently as requested for comfort and in general do whatever they can to put you at ease. Highly recommended!

T. Hayes is awesome! I was lucky to meet doctor Hayes on a Sunday afternoon when I could not find…read moreany other dentist. I have been to their office several times which was pleasant each and every time. His staff is great, makes you feel at home, and so funny. They gave me a heads up on the procedures & cost before the work is done. He also noticed a major cyst from the xray. I can not believe no other dentist noticed the cyst from all the xrays over the years. He referred me to a good oral surgeon. I can`t say enough about Hayes Family Dentistry, they truly made me feel like family!!

While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.

Dr. Polk and her entire staff are amazing. It seems my dental coverage changes every visit, but…read moreAshley is always patient and has even come to expect it. I've been a client for nearly a decade and wouldn't want to go anywhere else.

Dr. Polk has done very well with my care! She is very gentle, knowledgeable, and so personable.read more

Such a professional team and they handled my daughter's surgery with care. Will be back once it's…read moretime for my sons wisdom teeth surgery

HELLO!!! DR.RUSS and his team ..... 10 STARS!!! I will…read moreattempt to make this as brief as possible... I had a bicycle accident where I busted my lip and had lacerations to my hand. I recieved 7 stiches to my lip and 3 to my hand. Within 3 days my lip became necrotic. I saw my PCP on day 4 and her IMMEDIATE reaction was that I needed to see a surgeon THAT DAY!! No one was available on Day 5 Dr.Russ examined me.... cut out the necrotic tissue on my lip and performed the MOST AMAZING reconstruction surgery!! He claimed he wasn't a plastic surgeon but his work was AMAZING. After following his treatment plan as instructed... when I came back 3 days later for my post-op visit. He was thrilled that the wound looked 1000% better and so was I !!! On day 10 he removed the sutures he placed and OMG!!! The deformity that I anticipated having was NO LONGER an issue because his work was ABSOLUTLEY AMAZING leaving only a hairline scar!!! His team and office staff were also AMAZING and very empathtic to my situation from the first day that I entered the office!! HIGHLY RECOMMEND!! God has a way of working things out when you have given up all hope. THANK YOU S&W for your care!!!