I called this morning and they were out very timely. They took their time and took off all the…read morecovers and washed out The unit (it was nasty), changed the filters, clean out the drain and added a little Freon and charged me a very fair amount for their service. They were very friendly, polite and professional. Everything a service company should be.

I had Mr.Donald come to clean and tune up our Large AC unit before the 90 degree temps begin and he…read moredid an awesome job! I'm a renter and my landlord put in a new unit 4-5 years ago but it's never been cleaned or serviced. I would rather pay a nominal fee for peace of mind than it not function at full capacity during August temps. He was so kind, professional, respectful, and thorough. I highly recommend him for any job!

Chris was awesome! very professional, curteous and polite. Thanks Chris for taking care of our a/c…read moreneeds. Joey Mayhair

I came home at 2:30 pm today (Friday) to find that the AC was not blowing any cold air. Thermostat…read morewas set at 77 but the thermometer was showing 82. This didn't look good. Found the breaker working but the condenser fan was not turning. Called Hillenburg just before 3 pm. Pamela answered and said someone would be here by 4 pm. At 3:10, technician Nick came over, looked at the condenser unit and he immediately identified the issue. Nick said he needed to get the part at the office. He left, came back at 4:33 pm and got things fixed just around 5 pm. Nick was very efficient, friendly and very professional. Kudos and thanks to Hillenburg, to technician Nick, owner Brandon and office person Pamela (Brandon's sister). Best home service customer experience I've had since I moved in this house in 2008. I won't call anyone else for my HVAC. Ever.

He canceled 2 scheduled appointments, last minute and through text. I prefer using local, small…read morebusinesses, lesson learned here!

Josh is knowledgeable in what he does and overall amazing!! He's transparent and goes above and…read morebeyond in all he does. I cannot recommend him enough! Don't waste your time going to other HAVC companies cause J Brack HVAC is on point!

These folks are amazing people! From the phone call for service Miss Kayla and Miss Kathy are…read morefriendly, caring, attentive, and fast. The owner and Technician, Brad, is professional, polite, and has a respectful tell it like it is approach. Brad explains the problem in a way that is understandable, offers multiple options, is mindful of your budget, and cares about your situation and how he can best help more than profit. This is a small family business that invites you to be a part of the family. From routine maintenance to system replacement these folks do what it takes to earn my trust!

Nice people but don't know if I will ever use or recommend them again. Had them come out to service…read moremy AC unit because it wasn't cooling. They told me all off the parts that need replaced were still under warranty. I though that's great because it was financially not a good time for this to happen. They said labor and freon were not under warranty. They charged me over $1500 plus a service call to come out. Most companies waive the service charge if you use them to do the job. They hit me with all they had. Everyone one that I have mentioned it to says I got screwed since the parts were under warranty. That would be like having your car manufacturer have a recall or warranty part replacement charging you to fix their faulty equipment.

Rip off artists. Our heat went out so we called them to…read morecome look at it. They hit me with an $87 service fee, then the tech left and never called with an estimate to repair or replace. Meanwhile, it's January and our heat is out. I called and asked them to just refund the service fee since they never did what they promised and she said the owner Donnie refused because they did come to my home. In addition, we had the inspect the unit before buying the house (about a year before it went out) and they said it was fine and looked great. One year later they're telling me it needs replaced. If you wanna get ripped off, give old Donnie a call and he'll be glad to take your money and provide absolutely nothing.

The heat went out at my house and S&T came out to do a diagnostic. They were very professional and…read moreprovided information to help me understand what was going on. They did not over charge for the service and communicated with me throughout the whole process. I was very impressed and would definitely use them again.

I'd leave six stars, but I ran out, them boys are the best…read morething since canned beer and sliced bread, professional, effective and subject matter experts at their craft. yIf you look up Luyet in the dictionary its synonymous with phenomenal. ladies and gentlemen, that's what you'll get with this Company! Prices were unmatched! Service was timely!

I had to replace a 4 ton HVAC Package Unit. Sub Zero had the best price of the estimates I…read morereceived and also had the highest rated package. They worked tirelessly in a driving rainstorm (the most rain ever recorded for an August day in Little Rock). Because of the location of the unit, four of them had to physically lift and move the unit to get it to the pad. Austin and Kasey are hands-on owners and were both present to do the job. Kyle was very engaging and helpful.

The company is so fast and quick to be contact, and have a great service. The work is so clean and…read moredetailed. They installed the AC System perfect. Highly recommended!!!