Terrible overall. I was quoted 4 hours and $225 for a leaking transmission cover. They didn't know I didn't need a gasket and it was an epoxy seal. Turned into overnight, almost $300, never got a call to pick it up, I had to call. Fast forward: I pick it up. My driver handle is now broken. I reschedule another appointment for the handle to be fixed. To their credit, they fixed it no charge. I get the vehicle home, a few days pass. I am backing up, notice there's no back up alarm anymore. Almost hit something because of it. I opened up my fuse box, 8 fuses are blown/not working. Changed all fuses myself, because at this point, regardless of their reputation, they are low quality. This might have been a great place I'm it's heyday, but their reputation from then is all they have. The original owners/mangers have retired or have left it in the hands in incapable, slick tongue salespeople that don't know what they are doing. read more

Made an online appointment for 8 am to have new stainless steel brake lines installed. It's a couple hours job. I took the day off work and arrived a few minutes before my appointment. Counter person asked if I needed the car back that day and said they were slammed and couldn't get it done that day. If your website shows early morning available appointment times for an easy couple hours job and you can't fulfill that, at least call the customer and let them know in advance. I took my vehicle down the road to another shop and they took me right in. I won't be back to Hills and Dale's auto care because of poor communication. read more

We had wheel troubles on the interstate traveling to Canton for a funeral and to see family. H & D got me in very quickly, found the problem and did not charge me for the quick repair. Wow! Highly recommend. If I ever have problems in Canton again, that's where I'm going! read more

Would give 0 stars. They waited a week to call me back didn't even give me diagnosis or tell me my car issue. They were so rude the whole time. And just unprofessional didn't care to fix my car. Said $1400 just for breaks. But couldn't say the real problem I knew I needed that I told them. They are awful DONT GO read more

So I took my car to Hills and Dales Auto in canton. My vehicle 1 week after the repair caught on fire in my carport. Here to find out when they took the alternator off to fix the air conditioner compressor they never cleaned it and it went to ground and caught fire. So I had it fixed and this is what the other mechanic says. When I call Hills and Dales auto they say it will cost more for an attorney, and I say I'll call news channel 5, and he says I don't care I have plenty of costumers. It was 100% their neglect and poor workmanship. And he says he is the Garage Supervisor. That hung up on me twice. Terrible Service Would not recommend to anyone! read more

Marty the owner is super and Marty the manager is also great. Just an oil change this time, but I've used H&D for many years. They never try to sell you things you don't need and warm you about items that need attention. They do a thorough check on every vehicle and give you a full rundown on it. Wouldn't think of taking my vehicles anywhere else. read more

Update. Hills and dales charged me $440 to replace 4 U-bolts. (Please review the copy of the receipt posted as my first picture) (Parts stores sell sets of U-bolts for well under $50. (Please see the second picture I posted) I brought my truck to a more honest reputable shop in town and showed them the $440 U-bolts that Hills and Dales allegedly replaced. Turns out the ones on my truck were the same old rusty, thread worn OEM U-bolts put on this truck many years before. So not only did these criminals charge an outrageous price they actually put old used U-bolts back on my truck. U-bolts are a ONE TIME USE PART! It's DANGEROUS to reuse U-bolts!! (Do an Internet search on reusing U-bolts) Crooks! That pretty much sums up these guys. They seen my out of town plates and thought they had me. They came up with a long list of things that were supposedly wrong with my Chevy 2500HD. I had just one of them fixed by H & D and got my truck back. I had two other shops look over my truck. Most of what H & D said was wrong or needed replacing tested out just fine at both shops. read more

Hills & Dales Auto Care - $440.74 to replace 4 Ubolts! Highway robbery! There should be laws against this! - Auto Repair Near Me - Canton, Ohio

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They over charged, didn't fix the problem and took advantage of me as a female. I was a fequent customer and referred people but still sad to see what they did. $4000 later I found another local mechanic who is honest and fixed the problem. read more

This place is terrible, nothing but crooks! My Father took his car in for an oil change and they broke his brake line and made him pay for it. After they replaced the brake line they forgot to replace the oil that they drained and he drove it home. When the took it back they made him pay for the repairs for that as well. A basic oil change ended up costing him over $3,000.00. Nothing but worthless crooks read more

I've never heard anything bad about this business, and have had it recommended to me by 3 different people who have taken their vehicles here multiple times. I finally took my car here on 3/5/18 to get new wheel bearings for both of my front wheels. Monro had quoted me over $800 for this when they noticed it while doing an oil change. At Hills and Dales Auto Care, they quoted me $630. When they put my car up on the rack, they noticed it only needed ONE wheel bearing, not two like Monro said. As a result, I paid $315 out the door. I definitely appreciate the honest and professional service provided by Hills and Dales Auto Care! I would highly recommend them!! read more

The only place I'll take my car! They are the nicest staff and always do a great job on my car. I have been taking my car there for 7 years. Would recommend them to everyone I know! read more

I'm temporarily live in the area, and a contact of mine recommended Hills and Dales as a reliable and safe place to take my car. I've lived in Philly and DC and have had bad experience with autoshops, so I am very particular about where I take my car. They fixed my breaks and welded back my muffler and it was reasonably priced. They've been in business forever and have a lot of mechanics so I got my car back quickly as well. Highly recommend. read more

My front brakes were grinding, and I went to Hills and Dales Auto Care for an estimate for repair. I spoke with Dave, and he called back the next day with the estimate, as well as a multitude of other issues that he said needed repaired. The estimate for the brakes alone was $955.54. I have NEVER paid that much for brake repair, and yes, that's just for the front brakes. I told him not to proceed, and I would come pick the car up. He then said that I owed $100 for the diagnostics fee, which I never approved! I went in to get my car, and I told him I would not pay the fee, because he never asked my permission to do it. He didn't force the issue, but he was not happy. I had my brakes repaired somewhere else, and the cost was $265.00. (This place will have my business from now on). That is a difference of over $690.00!!! I spoke with a few friends and family about this, and they ALL said they had never paid that much for brakes. It was not a pleasant experience, and one that should have never happened. I am appalled that Dave thinks it's OK to treat a customer this way, and how many other customers has he done this to? I will never go back to Hills and Dales Auto Care, and Dave should be fired!!! read more

You know anyplace that has so many commercials passes those costs along...so be read for $$$$. They are friendly - BUT...they don't have a clue what they're doing! They broke my car and didn't say a word about it. I even told them about the item and they still managed to break it.....and don't think it was that easy. Just Stupid Never again! Rather have a mechanic not-so-friendly who knows what doing and does well....vs....smiling face idiot. read more

Hills & Dales Auto actually did such a piss poor job on my vehicle that they drove me to make a Yelp account. My story actually takes place over 2 services with this shop, which yes, they screwed up the first time, but made it right so I tried them again when time didn't allow me to work on my own vehicle. The first instance with this shop, they replaced a CV axle in my Jeep and changed transfer case and differential fluids. Knowing the risk of popping the inner axle seal seal-which is a $1,000+ repair- when replacing the CV shaft is the reason I took my vehicle there to begin with. Well low and behold their technician managed to do just that. The shop then tried to say it was leaking before they did the CV axle, which it was not, or why would I have wasted my $ on the differential fluid?! Long story short it took talking to the owner to get the shop to reluctantly repair their $1,000 screw up free of charge. Once that was taken care of, I didn't dismiss this shop bc they did pony up and fix their wrong doing. So instance #2 with Hills & Dales Auto, I again didn't have time to replace the water pump and do a flush and fill on the cooling system, and they could get me in the next day when other shops were looking a week out booked. Off my Jeep goes. Life got the best of my time and I didn't think to double check their work. Until I saw a coolant leak the other day. Come to find out, Hills and Dales Auto did what was asked of them, but filled my cooling system with GREEN O.A.T. coolant, instead of the PINK/RED H.O.A.T. coolant and every single hose clamp was barely finger right, which is where my leaks came from. The only upside to this shop is they can always get you in same or next day. But unless you enjoy double checking mechanics work and fighting with a shop after you've proved their mistakes, STAY AWAY!! read more

on 6 1 15 I had a question about my van I went in there like some places the workers are cocky and make you wait. not here I had my question answered and the man who was working made me feel good there expensive but nice read more

Took my car there about 2 months To have car looked at for a power window stuck down & to look at A/C. Heard they were a really good place to take your car and get repaired for a good price. WOW was that wrong I was charged 180.00 and got nothing done that was just to look at it. Needless to say I took my car else where to be fixed after I paid the 180.00. read more

they handled my car professionally, Need a refrigerant charge and system evacuation. Done to a T

As a single mom of three, I don't have time to wait to get into the dealership. Hills and Dales gets me in quickly and gave me honest feedback on my dying car. They could have easily lied to keep me coming back for service. I highly recommend them. If you're not happy with a service just let them know and they'll work hard to resolve it. read more