Please, DO NOT USE THIS SERVICE. It is essentially a high pressure sales scam. Food is not good enough for what you end up paying. They are not upfront and you end up paying through the nose for years after terminating service for the fridge they will try to include. There is not a clear payment plan or itemization or insight into why they charge what they do. Go to the grocery store. Hills are absolute crooks. read more

Pretty much a scam. Is the food good? Yes. Do they deliver the food? Yes. Can you get the same food at local grocers? Also yes (most of it). In order to make the food affordable you have to purchase either freezer (which costs like $3500) or a set of pots and pans (which costs about $2000) and you have to do this at every reorder. So every time you order you have to add another overpriced product to make up for the cost of food. The food is very small portions which they say is because there's no water, but my 2 year old can eat an entire chicken cutlet -they are THAT small. read more

Maybe Bruce will do as he says and email me simple itemized costs for our $10,000 "program" that we have $6700 remaining balance Total estimated-value of the products purchased NEW would be: $4750 - generously estimated considering the CMA on products/services (see below) $1000 freezer $3000 water filtration + install $750 cutlery set (no MSRP and extremely inflated) Comparative Market Analysis for the above products: New 21 cu ft Upright Freezer Value Major brands like Insignia (Best Buy's house brand), Midea, Element, and Frigidaire offer 21 cu ft upright freezers that are often convertible (can be used as a refrigerator as well). Prices for a new unit in this size range typically fall between $700 and $1,300, depending on the brand, features, and sales or promotions. * Entry-Level/Budget Brands (e.g., Insignia, Element): These can be found for as low as $700 - $800, especially during a sale. * Mid-Range Brands (e.g., Frigidaire, Maytag): These often cost more, typically in the $850 - $1,100 range. * High-End/Specialty Brands: Some brands may offer more features, higher efficiency, or a different aesthetic, pushing the price point higher. Factors Affecting Value Across the Country Whole House Water filtration System and Install - Costs: Total Project Cost in Massachusetts Considering all of the factors above, a full whole-house water filtration project in Massachusetts can be broken down as follows: * Total Average Cost (System + Install): For a standard whole-house carbon system on municipal water, the total cost including professional installation is typically between $2,400 and $4,200. Carico 9-piece Cutlery Set: Carico is a direct-sales company, so it seems that it cutlery is only sold through high-pressure manipulative in-home demonstrations and often as part of these larger product bundle (e.g., with cookware). A new 9-piece set, therefore, has no standard retail price that can be found online but is valued ~ $500 to $1,000+. In contrast, the comparative MSRP/value is significantly lower, typically ranging from $50 to $300 on secondary markets. Also noted it seems the Hills Home food delivery is not a locally sourced food program and it's a white-label operation where Hills packages their food and sells from this company to their customers as some form of pass-through entity. I assume they justify cost/operations as a basic delivery company (not a food or appliance company) see here: https://agostinofoods.com/ready-to-cook/ read more

we are new customers, however, everything we've tried so far from the food we had delivered. It has been exceptional. Delivery was easy and painless. The food is all securely wrapped and solidly frozen. So far, we are very pleased with the service and the value read more

Company is a scam. Claims they're running a "credit check" meanwhile they open a 6k+ loan in your name with an unknown interest rate. Then customer service doesn't respond to emails. Absolutely disgusted with the service. read more

After entering a raffle at a local fair, and not winning the prize, my wife received a call from a representative at Hills Home Market informing her she was qualified to receive a free meat sample. Rather than simply ship the sample, a salesperson would come to our home to deliver it. We let the salesman (his name was John) know up front that our interest was mostly in receiving the promised free meat sample, but we'd nonetheless listen to his pitch. Long story short, nothing I heard struck me as deceptive, but if you aren't willing to purchase a freezer (either from Hills Home Market or another retailer), the subscription service isn't for you because their business model relies on customer's purchasing month of frozen meats in advance, and of course having a place to store it. We prefer to purchase our meat fresh, on a weekly basis, from local supermarkets and farm stands, and did not want to purchase a freezer, so it was quickly determined the service was not for us, and the presentation was over about ten minutes after it started. John was noticeably unhappy to not make a sale, which is completely reasonable, but he said he's been in sales for decades, so I assume he is no stranger to rejection. In any event, I received the promised free meat sample, which came in a nice reusable freezer bag, before saying goodbye to John and seeing him on his way to his next appointment. The samples consisted of six sausages and two burgers. While I haven't yet cooked or consumed them, they appear to be of good quality. There was no high pressure to make a purchase, but I can certainly understand how people may come away feeling obligated to sign on the dotted line. The food is flash frozen and sealed and is portioned, which is ideal if you are trying to manage weight and portion control is important. To avoid buyers remorse, its important to understand what you are getting into, read the agreement before you sign it, and don't be afraid to ask questions. read more

Scam! Food was low grade. Wouldn't even feed it to our dog. Now stuck with a freezer that cost over $6k. BUYER BEWARE!!!!!

I'm going to list this as two stars just so my review shows up better. It's one star. Let's get the basics out of the way: Yes, the sales pitch is just like everyone here has said. Both people at the table for two hours. Yes, it's a 6mo program, so you'll need a huge freezer or if you buy theirs, they guaranty the food against outage, at least that's good. The food cost is unknowable. Believe it! I used them for at least three years. Eventually, I made a small order so I could analyze it. I started by listing 3X grocery store prices for everything, but I still could not come up with the total charged. By this time, I had the freezer $3000, the cookware $3500, the storage system $900, and the skillet $700. (Yeah stupid, I know!) That's relevant because each 'extra purchase' elevates you in the 'program' to have a deeper food discount. This is the pitch. However, with the max food discount, it was still expensive. With the merchandise and food deliveries, I'm sure I spent over $25K with these people. I had a long conversation with who seemed to be the owner. I ranted and told him about my analysis. He agreed to give me the employees discount which is supposed to be 50% off everything but still refused to provide a by-line cost. I made one more small order and the 1-line cost was still too high. That was the last transaction I had with them. I thought the food was pretty good. Unless you are a very rich, stupid person, this is not for you. Oh, and any good review you see here is because they gave those people a free steak. For real. read more

My son was taken by this scam. Freezer cost almost 7K and his second food delivery he ordered was defrosted molded Food and the company had to replace it When they did the didn't even replace it all After reading all the reviews I can't believe they are still in business read more

John was our Salesman he has been with the company a long time and knows the product really well. He shared lots on info that was really interesting . Unfortunately the service wasn't a good fit for us at this time but maybe sometime in the future . He left us some nice samples . read more

I just placed my fifth re-order. I love this company. Ease of changing items in order and trying new items. So easy to work with all the employees from ordering to delivery. Mark, (my) our sales rep is wonderful, friendly, knowledgeable and easy to talk with. The delivery persons are friendly, courteous and very efficient. I enjoy not having to worry about grabbing items at the store. Their products are delicious, healthy and all natural. I highly recommend. read more

Beware of this company, it is a scam. The sales rep lied to our faces about what we were paying for. The food is low quality and the home products are a joke. We received a defective mattress that saggs in the middle and got nothing but the run around for many months. Prices are outrageous! read more

We have had Hills for almost two years now. We trusted them and their service so we decided to get their water softener system since we didn't see ourselves leaving their company in the near future. Well, the water system malfunctioned, and our water went from an average $214 to $1200. They offered to give us $600 in discount over a 6 month period. I'm a nurse raising four kids and I cannot believe this is happening. I cannot afford this bill at this time and they are taking a small amount of accountability for this. We're locked in for at least 3 more years. I plan to deal with it in court and hope the judge will also allow us out of the contract we have with them. Unacceptable. read more

This wasted 2 hours of my life I'll never get back. My impression is that it seems like a scam where they try to sell you a freezer under the guise of a food delivery service. But they deliver the food six months at a time to necessitate the purchase of their freezer. Pricing per item is not transparent. Shady as hell. If it looks like a scam, and feels like a scam... read more

Their sales guy was essentially a con artist and a blatant liar. We asked what if we moved how far the service would deliver and he said anywhere in New England but last time I checked New England covered more than a 100 mile radius so he blatantly lied to our face (I did my own research and they won't go farther than 100 miles from Hudson Ma) we also mentioned we were going to be doing work to our home and taking out loans and he made no mention of us having to take out a $7000 line of credit that he had hidden away on one of the forms and made no mention of it at all during the two hours at my house (that would have really hurt our construction loans and impacted our credit but he cared more about making a sale than our best interest ). I am very happy that I did my research and did not move forward as I feel it would have been a huge mistake to commit to something so fraudulent . He also didn't tell us he put us down for a 4 year plan and anything we signed he quickly snatched back from us so we couldn't read the fine print until after he left . I am truly shocked that people like this still exist and are still even able to pull off such deception even in the days of the internet. He also said he would only be 45 minutes but stayed at my house for 2+ hours on a Friday night. Thank god for the 18+ BBB complaints I found and a review about how they wouldn't refund a deployed veteran fighting for the freedom of others. After reading about their poor treatment of the military I knew I made the right choice. Please don't fall for their scam I hope you can find a way out ...you legally have 3 days to cancel read more

If I could give them zero stars, I would. Save your money and time - use a different service. Trust the bad reviews.

PLEASE do yourself a big favor , DON'T DO IT. we got spoiled meat then it took over a week to replace it. My daughter also got bad meat that left her and her husband puking for 2 days. You are made to believe it's a great deal. It's NOT. Worse mistake we ever made! duped! read more

We had a good experience working with Hill's that I wanted to make sure was shared given some of the other reviews. I sampled their meat at an event and wanted to explore it as an option for our family. The salesman came out and spent 2 hours with us (know this will take that long, it really couldn't have been faster) building a menu and talking about their products. We thought we'd try it and signed a contract. The next morning we changed our mind just because we would still need to shop for fresh produce and I am on a plant based diet and so it wouldn't make sense. We called the company the next day and were able to talk directly with the owner. He was very nice and offered to work with us. When we decided it wasn't going to work he immediately canceled our contract and agreed, in writing, to cancel everything. I wanted to share this experience because it appears that others have struggled with cancellation and the company was very helpful and easy to work with for us. read more

Stay away! The guy comes in and does a high pressure sales presentation for an hour and will not start unless your wife is with you. This place tries to sell you an expensive freezer or kitchen knives and supplements the purchase with food. Salesman was terrible, he wouldn't get the hint that I was not interested and I literally had to tell him you need to leave right now. Stay away! The free samples were probably a total value of $10 When you tell him no he rework the numbers and lowers your cost per month thinking you are an idiot like you were buying a car. read more

These are the best steaks. The Chicken taste like butter. Great pork tenderloin too I have been eating their products for two years. Aged beef means they don't shrink and you can sear the meats and lock in the juices. Best food products I have ever tasted. You can't go wrong. Got a freezer too. It quick freezes Food to minus 20-30 degrees. I can buy in bulk now anywhere I want. What a relief from food shopping. I am free from spmkt sales of the week. read more

We love Hills services. With the cost of food prices rising each week, this keeps our food bill consistent and the food is delicious! They offer amazing variety from food to household needs (Toilet paper, paper towels, dish soaps etc) Way more bang for the buck with Hills. read more

We have been with Hill Foods for 4 years and love the food quality and taste. If we happen to not like something they take it back, no questions asked. Tom Quinn has been our representative for the last few years, he is excellent. Tom has us try new cuts that we end up loving. read more

Hill's was built on quality and service, qualities which are hard to find in todays world.I highly recommend Hills, they have restaurant quality foods at below supermarket prices! 5 stars each and every day! read more

You will never know the bottom line for anything you buy. Your order will never be itemized to keep you in the dark about what your are really paying. Other reviewers use the term "scam" over and over... for a reason. But, don't believe me... see for yourself. Ask a Hill's salesman for an itemized price list... he will never, EVER, give you one... read more

I have been with Hill home market for over 20 years. I love the meat and the tenderness of it is perfect. The steaks you can use a butter knife to cut them. The best part is if you forget to pull something out for supper. You can put them in the sink in the package and thaw them in a few minutes. You will never regret the purchase, you will love it. So go ahead and give a whirl.:) read more

Very disappointed in Hills To Home. The product was good. The service was not. They charged me for food that they were out of stock on and then it is going to be 7-10 business days before I see the return. Personally, I think charging someone for food that you don't even have in stock is fraudulent. So incredibly done with this company. Very frustrating and disappointing. read more

Our Family loves Hills Home Market! The food is amazing, along with the customer service, and we don't have to worry about going to the grocery store! read more

We absolutely love Hills. We're going on 2 years with them and with any issues we've had they have fixed immediately and without question. We save money and couldn't be more happy with the variety of products and overall quality. read more

We've been a customer for 4 years now and love it. We get better quality that what we would get at the stores but cheaper in cost than the store. read more

Apparently, these guys will only sell to you if you are married. They actually hung up on me when I refused to find a man for their sales pitch. Sounds like I'm not missing out on anything. LOL read more

We did not think we would buy into this service but we did and we love it! I am very picky and used to go to the butcher for meat and the fish markets for fresh fish but their meats, chicken and fish are even better! The portions and packaging make meal prep much easier. Not sure why only the 1 star reviews show up on the first page but when you look at the 20+ other reviews there are a ton of 5 stars, glad I didn't count on Yelps first page to make this decision. read more

STAY AWAY!!! FAR FAR AWAY. They completely duped us. The salesman was not upfront with anything!!! THIS IS A HUGE SCAM. We got the finance people on the phone and found out that our bill was nearly 10K. WE never and I mean never would have agreed to that if the salesman had told us upfront. It is all a scam....Trying to get this fixed now or I am calling the A.G.'s office and the BBB and posting to warn people all over any social media I can find!!!! read more

I'm giving this one star because the meat was pretty decent. But there are three huge problems: the sales tactics, the prices, and the products. First, the sales tactics: we were made to sit through a patronizing hour+ sales talk full of scare tactics and misinformation. We were made to sit at the dining table, together, while our 2-year-old twins fended for themselves. (I just wanted to listen in while I cared for my kids in the next room. I was not allowed.) We were also "encouraged" to give the names and contact info of 20 friends in exchange for a filet mignon. We were promised that we would save a bundle of time and money with the grocery service. However, our grocery / household budget was exceeded every week with the service, and I still spent as much time grocery shopping as ever, because most of my grocery budget is on produce and perishables. We were then coerced into buying products, which are manufactured by Carico. These are absolutely THE WORST products we have ever bought, and the biggest financial mistake of our lives. We bought the freezer, the food storage system, and the pressure cooker. Because we ended up cancelling the food delivery, we're stuck paying these off at full price, which is highly inflated for the quality. The pressure cooker is ok, not great, but costs $700. You can get great pressure cookers for under $100. The food sticks and burns to the bottom, and it's difficult to use compared to other pressure cookers. The freezer is fine, but industrial quality and huge, so costs over $2000. We certainly don't need anything like that, and we can't resell it because you can get a similar sized freezer for $600. The food storage system is AWFUL. The system is several different-sized plastic food containers that can be vacuum-sealed. However, the tops began breaking as soon as we started using them. As instructed, we hand-washed them, but they broke anyway. I called to complain, and they said they'd replace the tops if we sent them back. I had no desire to pack them all up and send them back just to have them break again. They eventually agreed to reimburse the partial cost; in the process, I discovered the set cost $900. (As other reviewers have noted, they are not upfront about cost, and it's very difficult to find out how things are itemized.) $900 for cheap plastic Tupperware that breaks as soon as you use it. You can't even stack them in the fridge or wash them in the dishwasher. I wish I'd been less gullible listening to the Hill's / Carico sales pitch. I wish I'd listened to my gut. It is by far the worst financial decision we've ever made. read more

If your looking for top quality food this is not the place to purchase it. It's over priced for the quality. You might as well just go to your local grocery store to shop. If your looking for top quality beef or chicken look to your local farmers atleast you will know what your truely getting. There seafood tasts like it's been frozen for months. They tell you there swap out food you don't like but won't take any food back because they need to trow away the food? What do they do with the swapped out food.... read more

Today marks the last bill I will ever receive from this scamming company. Sells food at 20x the usual cost and refuses to tell you the cost of each item. They also sell you useless equipment. They robbed us for thousands. Don't get taken advantage of! If you see a salesman from this company run fast and far!!!! Goodbye and good riddens :-) read more

Stay away from these guys they a sales man come to your house for about an hour to talk to you about how awesome there products are and sell you meet a freezer that's over priced, and other things to get your bill down pots and pans set that falls apart and air purifier. Then they say they need to check your credit to see if you can do this program n they open a 8-10000 line of credit under your name. Tell You that you can cancel at any time but reality you can't cancel because the company won't let you cancel because they worried about losing all that money. They will lie to you then they will tell you that they didn't lie and try to cover there sales man up. They they told us they would bring price to 200 and it ends up being 233 month that's not 200. Then they seen we put a review up and want us to take it down and they ask if we take it down they will help us out some how and told us that month ago and haven't seen any help at all. They just want ur money and the items they sell You are over priced could have about all those cheaper then what they sell it read more

I have been using Hill's for years now and never had any issues minus some items here and there i wasn't fond of but seeing as everything is 100% guaranteed they replaced them on my next order no questions asked for free. The Quality is outstanding and the packaging makes everything quick and easy. My rep John M. always takes good care of me. Lost my power 2 different times over the last 10 years and they replaced my food right away. Thanks for always taking good care of us Hills! Wouldn't shop anywhere else. read more

We have used Hills Home Market for nearly 2 years. I first got introduced at a Halloween festival in Sharon / south shore. During our first visit, Javier spent hours (hours. I hear he also cooks and gives salsa lessons to some customers :) and meticulously articulated the benefits and costs of the program. Most recently, Mike has taken over our account, managing visits and orders, and we found both helpful and willing to find ways to optimize our orders / experience. The good: the quality, responsiveness, and availability of produce (organic, no preservatives, no antibiotics, locally sourced) to be exceptional. The policy whereby they replace things that fail to please. It has taken the guesswork out of shopping weekly for a family of four. It also alleviated the stress of having last minute guests (a regular when your in-laws live in the same state). The delivery and customer service process is quick and efficient. Note: 95% of our regular order is for food. We do not buy processed/dry goods apart from papertowels, dish detergent, and toilet paper. Part of the sales pitch definitely veers in that direction, but I can't comment since we don't buy/use those products. The good outweighs that hassle - namely, they insist that both adults/decision makers in the household be present during visits. This caused some consternation, but in the end was actually helpful for us. I get why that is a sticking point for some people, but IMO if you are eating, you should buy in. Other aspect of hassle - it is a really difficult initial order or two. Trying to figure out your family's needs across weeks and months is challenging and the order process is difficult. Do not hesitate to reach out to customer service and ask any question. Final big change in behavior, for us - we got a dedicated freezer which we put in the basement (garage when we moved). At the time, we had limited fridge/freezer space and I do think it makes it worthwhile. You qualify for discounts based on other things of interest that you buy. Beyond the freezer and one other item, we have not purchased anything besides food. Final advice: make sure you get what you want - case in point, in our initial order, we received Bird's Eye or Green Giant frozen veggies when we wanted (thought we ordered) organic. Same with some salmon. We called/had the order corrected with no additional charge. There is never a problem getting something replaced or corrected. read more

We had Hills food service for almost a year. They have the best meat that I had ever had! They brought all the stuff for 6 months worth of meats, mayonnaise, peanut butter, toilet tissue and lot of other stuff. We only stopped because it seemed to be to expensive on top of all the things we still had to buy which is not supplied. Would love to get just the meat again. I need to contact them about this. read more

First I want to say that I had very little issue with the taste of the food. That's about all of the good things I have to say. Do not ever use this company! The first issue was the delivery. It was supposed to be separated into two deliveries 3 months apart - Oh no, they showed up with everything and stuffed the freezer to the point we couldn't find anything. It took me hours of going through it and organizing all the stuff. While I did that, I cross referenced the delivery to the order sheet. Yup, you guessed it, no match. We received things we didn't order and didn't get things we did order. On top of that, there were some that were expired. I'm not talking recently expired but over a year ago. We called our rep and got a text that basically said "Do not call me outside of business hours. And I'm on vacation for the next month. I will contact you when I return." REALLY? The other main issue I have is that when we take something out to thaw it leaks all over the fridge. The packaging is extremely poor and I am tired of cleaning a bloody mess every time I need to defrost something. I do not recommend this company at all - stay way away! You can't even get a breakdown of cost for what you are buying to see if it's even worth the money. Never again! Goodbye Hills. read more