I called to get my truck out of mud slipped 4 ft of the road on my horse farm itemn4. The driver…read moredidn't have to wrench it that far but he did don't know. I use to have Tow business for 30 years sold it over 10 yrs ago. So was charged $450 plus $17.50 fee for credit card. He put spare on tire was real low. Had no airtime you changing flats u better have air tank lot of spares get low. We'll driver said couldn't do anything I asked to gmtake me to Napa 3.2 miles away said no got another call put when he got there said was a slow day. I offered to pay him said no . So $467.95 still. Stuck owner said basically tough luck .

The service provided , although it hadn't been requested,…read more Involved the loan of A tool which helped us remove the license plates from our car.

If you need your car or truck towed in the Berkshires region of Massachusetts CALL…read moreJM TOWING. 413-347-3592. He responds quickly. And is very nice and accommodating. SKL

From the owner: Our business stands out because of our extensive 15 years of experience and a deep understanding of…read moresafe and effective towing practices. We pride ourselves on our ability to tow vehicles without causing any damage, ensuring peace of mind for our clients. When you choose us, you're selecting a service that is committed to reliability, safety, and customer satisfaction. Our expertise not only allows us to handle your needs efficiently but also ensures that we can offer tailored solutions that best fit your situation. Trust us to take care of your vehicle as if it were our own.

Towing: Connor answered the phone, gave me a price and came and picked up my car all within 45…read moreminutes. He then called me when he had delivered the vehicle. Efficient, very pleasant to work with and extremely professional. I would give this company 10 stars if I could!

Affordable-friendly quick response for my roadside assistance call…read more Highly recommend

Is it possible to leave minus stars? On New Year's Eve 2022, in the afternoon, we noticed that a…read moretrim piece beneath the bumper of my Camry was dragging along the road. Most shops were closed; John answered the phone and curtly said he could remove the piece or repair it. We said we were on our way; we had to drive slowly. Perhaps 15 minutes later (it wasn't yet 3 PM) we arrived to find he had closed up. That felt unkind and ungracious at the very least. I rang his phone and no one answered, even a message. Did we take too long to get there? Sorry, John, if that was the case. But anyone who wants to deal with him should be aware of a certain selfish rudeness in the business plan.

They say they're available 24/7 but I called on a Friday at 5pm and they told me everyone went…read morehome for the day

I ended up getting 2 tows in the same day, one was long distance. Great service and friendly…read moreconversation.

From the owner: Fast, friendly, experienced towing service available 24/7 in the western MA, eastern NY and NW CT…read moreregion.

I want to thank Ryan and his staff for another great painting job on my 2005 Toyota Corolla. I had…read morethe front hood and top done in December...it was outstanding. Now I had the rare trunk painted and my 2005 Toyota Corolla looks more like a 2025 model. Reasonably priced in a professional and timely manner. Thanks, again Ryan for your continued excellent service. Tom Caterino 6/26/26.

Thank you so much to Ryan and the staff at Hollywood Towing for the quick and incredible work they…read moredid on my Kia after a deer royally messed it up. It looks brand new, I'm still in shock. Thank you thank you thank you!!!

Tore up a tyre in Williamstown during January & needed flatbed tow to a tyre shop in Pittsfield on…read morea Sunday morning. Driver not super talkative but got the job done. Was very happy they were available so my ski trip was not a complete washout.

Called Al's for towing friendly courteous Service. Arrived…read morein 2hrs. Very reasonable rates. Hope I don't ,but if I need towing again I'm calling Al's. Well done.

Driver with professional and kind . The arrival time was prompt and delivery time was excellent …read more Kept me informed the whole time . And I wish I knew his name so I can thank him properly

Adnan was earli than expected for assistance. Jump started my vehicle was very responsive and had a…read moregreat attitude. even offered some suggestions if it happened again. highly recommended

Driving through, heat shield started dragging. They were kind enough to look at it and fix it…read moreright away and we were back on the road.

Sat at the inspection station in line when finally I got up to the bay and the guy tells me that…read moreI'm gonna have to wait because the car behind me got there before me, which was absolutely a crock. Just so happened that he knew the guy and they were chatting it up not going back there. What a waste of time.

When even the dealer couldn't fix the AC in our car and various other garages told us they needed a…read more10K machine to diagnose the problem, Roe Jan came through and got us back in business at a very reasonable cost.

I went to Roe Jan Auto for a simple $30 tire rotation and got fleeced for $700. How did this…read morehappen? Read on. My regular mechanic, whom I've used for many years and who specializes in my make of car, wasn't available for medical reasons, so I went to Roe Jan Auto. When the mechanic came to the waiting area to get my car keys I immediately had a bad feeling. The guy looked like he was still in high school. I should've listened to my gut and hightailed it out of there because ten minutes later he came out from the back and announced that in the process of attempting to remove my wheel lug nuts he had broken the studs off. The guy behind the counter was falling all over himself apologizing so he knew that they had screwed up badly. They then told me that due to the particular design of my bearing they could not simply tap out the broken studs and replace them, but would need to replace the entire wheel bearing (cheap fix vs expensive). Tapping out a broken stud and inserting a new one is the standard method of dealing with this situation--but it's not lucrative. This mechanic had managed to break off not just one but THREE studs, which actually made me wonder if it had really happened accidentally. Breaking three studs is quite a feat. Prior to this fiasco I've had this car for over 12 years and have had numerous sets of new sets of tires installed and rotated and never had a single broken stud, let alone three. I later spoke to my regular mechanic and found out that what I had been told by Roe Jan was completely false and that it is perfectly possible to tap out and replace the broken studs in my bearing. This was again verified by a second mechanic. But if they had done that they wouldn't have been able to charge me $700 for a new bearing. To top it all off, my regular mechanic (who specializes in my make of car) told me that they had used the wrong type of bolts when they re-attached my wheel. To be avoided.