This was the best dealership I have dealt with, super helpful. Went above and beyond to help me get…read morea great deal. My salesman, Chris was awesome! Thank y'all for such a great experience!!

Took two scheduled service times and $400 plus to get my headlight fixed on my Cadillac CTS…read more Requested a new key fob be made for the vehicle - was told it was ordered - 4 months later have not heard a word from them. The receptionist for the service department was great but there is only so much she can do. Have sold the vehicle - will never buy another car from this dealership.

I was in town from Georgia and my truck experienced a transmission issue on a Sunday. Bryan was the…read moredriver that picked up my truck and he was exceptional. After driving to the local dealership only to find the lot closed and locked, we returned to their lot where he took great care with my truck and secured it in an enclosed area. He stayed in constant communication with me regarding the process. He followed up with me Monday morning when he dropped it off at Champion Chevrolet. I would recommend Steves Towing, should you ever need that type of service. Well done Bryan!!!

A huge Thank you to Steve's Towing for helping me last week. My car was dead and needed a tow to…read morethe dealer. They came and helped me diagnose what was really needed. (A fuse bar on top of the battery) something I can fix myself. It cost me a little to save a lot $$ I would highly recommend Steve's Towing service.

Avoid at all costs. We got a jeep liberty through them and all we have had are issues with it. They…read moresold us a warranty along with vehicle, but any time we get work done to the vehicle through them they charge full price for all work. We have to replace heating coil, water pump and thermostat. All within 5 months of getting the car. They lack customer service skills as well. Before we spent the money to fix the water pump we looked into trading the jeep in. That's when we ran into the WORST salesman I have ever met. His name was Mark Guyer. He took us through vehicles and he spent 15 minutes and left us in the rain. While he tried to find keys for a test drive. He never apologized for our wait, and after that we agreed to purchase the car. He said he would ball call us in a hour to sign papers. Well, after 5 hours I called him and was told he left. So he left us high and dry with no answer and a broken down vehicle. I called him back the very next day and he was very short on the phone with me. He was very rude and disrespectful the whole time. He said "I'm busy, call you later." No bye or anything. He didn't even ask my name or number. I waited again no call. So I called back like 5 hours later was told he left again. Day 2 no car, or answer. So I asked to talk to someone else they said since he was the one doing the deal they couldn't do it without him. Day 3 he was off that day. Day 4, I finally get ahold of him. He says well we weren't able to do it. I called you to tell you. I said you never called me. He said I was a liar and hung up. The operators were just as clueless, how this place functions is beyond me. Just awful! AVOID AT ALL COSTS!!!!!

Bought my 2012 dodge Durango Last week, I had a great time buying a car! They easy to deal…read morewith and the only place that didn't get mad when I told them I was financing with Johnson city federal credit union. The other 2 places I went to all they wanted was me to finance in their places! Best Internet price around. And no disappearing rebates! They do have a document fee. But they all do these days and the ones that don't try to trick you into their financing so they make money that way. Thanks Carl Gregory. Phil Miner, Gary Hudgens, Vince Fishner. Great transaction Tom B.

They rebuilt the transmission and transfer case in my 2003 Silverado which I tow with A LOT and…read moreHEAVY. That's been 5 years ago. And I still tow with it, A LOT and HEAVY. It's been perfect.

Great customer service told me the problem and was very nice to deal with and fair$$…read moreGood advice on how to handle this situation

Friendly and knowledgeable driver. Reasonable rates! Timely and honest! He was helpful even though…read moreI did a terrible job describing where I was at! :-)

Great communication.. great rates .. timely service .. all around great service .. friendly .. and…read morerespectful

wanting to give an absolute biggest thank you to Jermiah for coming out and replacing my psp very…read moresweet respectful and done an amazing job 10/10 definitely recommend!!!! Helped me understand the problem and process of it. would definitely call again with any more car repairs !

I paid $75 for him to tell me I needed a new battery. But never diagnosed what was actually wrong…read morewith my car. I knew the battery was dead. Still at square. Very disappointed. He literally spent 15 mins on the car to tell me what I already knew. Want a refund.

They were AMAZING! I took my suv to them making a popping sound. It was just a loose bolt. They…read morewere completely honest and fixed it for me no charge. Appreciate them. And will be using them exclusively in the future!

always take my car to sams auto.. very friendly prices are comparable. service has thus far been…read morequick. and the work is solid. trustworthy service, friendly and dependable.

This is how a business should be run! They were courteous and efficient. My car came back looking…read morebrand new, with all the callibrations that are very complex on a recent Subaru, working just as they are supposed to. A special shout out to Haley, who was so helpful and cheerful! Thank you Automan!

The experience started out great. The estimator stopped and contacted us that the price was…read moregetting to be more than the value of the car....then, it all went downhill. Our insurance company messed up on our coverage (not Automan's fault), but the way Automan handled it was 100% their fault. RUDE! RUDE! RUDE! We referred to our insurance company for payment. When we called back to give info about who to contact about the payment issue, the guy was short, aggressive and rude to OUR receptionist. Our insurance company spoke with the same guy multiple times and we still received a certified letter threatening to sue. Just feels like the whole situation could have been diffused had they taken a moment to explain things to us with the courtesy you should treat human beings with verses the disrespect we received. I am unable to attest to the quality of work, but I wouldn't put my blood pressure through interacting with this group ever again.