Terrific care and service! My son's car broke down in the middle of a 19 hour drive home from…read moreschool. We're lucky it happened in Bristol, VA. Danny and Brian at Exit 7 Towing and Recovery had the car towed to their shop. They got the needed part from Auto Zone, very close by, and then successfully repaired the car efficiently and cost effectively. What began as a potential nightmare situation, ended as a minimal inconvenience. If you have the misfortune of car trouble anywhere in the area, save yourself heartache and call these guys!

Auto Repair - Brian is our go to guy for any of our vehicle repairs. We only trust him & know he…read morewould never try to pull one over on us like some mechanics since we are "females who know nothing about cars". Prices are a lot better than other places when we compare too. Towing - Julie Ray Cyrus is always so helpful, kind, and she knows how to make you smile even when you are stressed out over car stuff when we've had to call this place to change a tire, get a jump, or a tow. Been going here for years & recommend them to everyone!!

I recently found this shop again and wanted to share my experience from last year. I brought my…read more2014 Jeep Grand Cherokee Limited here after being referred by others who said they had received similar work done at this location. When I arrived, I was told that they did not work on my type of vehicle or perform the service I needed. What confused me was that I had been told by multiple people that they had received the same or similar service from this shop. The information I was given beforehand did not match what happened when I arrived. I cannot say why I was turned away, but the experience left me feeling disappointed and uncomfortable. I would recommend that the shop clearly communicate what vehicles and services they accept so customers can avoid wasting their time.

This place valued my time and charged 1\3 of what everyone else was asking. Compared the services…read morerequested with inspection and gave me exactly what was needed. Felt like brand new vehicle when drove out of shop with lifetime warranty on parts\work....can't beat that! Highly recommend this establishment.

They're the best in Kingsport. My Honda Civic had a loose…read moreengine splash shield that was scraping the ground. I took it to three other body shops around town and each one told me I'd have to wait a few weeks for the part and pay over $300 when it arrived. James at B & E Collision took one look at it and offered to fix the splash shield instead of replacing it - AND HE DID THE WORK THAT SAME DAY! James also re-attached some loose front bumper clips and replaced my left rear brake light. B & E is just superior; the best body shop in Kingsport, Tennessee.

This was the most horrible experience of my life.They lied several times to me about when my car…read morewas gonna be ready. They thought because I had a car rental.They could take forever to get my car ready while I did not have a car rental. I also feel like someone was driving my car after it was prepared. I would never go here and I would never recommend anyone else to go here. Mickey , the manager is the one who constantly lied to me about my car

This is how a business should be run! They were courteous and efficient. My car came back looking…read morebrand new, with all the callibrations that are very complex on a recent Subaru, working just as they are supposed to. A special shout out to Haley, who was so helpful and cheerful! Thank you Automan!

The experience started out great. The estimator stopped and contacted us that the price was…read moregetting to be more than the value of the car....then, it all went downhill. Our insurance company messed up on our coverage (not Automan's fault), but the way Automan handled it was 100% their fault. RUDE! RUDE! RUDE! We referred to our insurance company for payment. When we called back to give info about who to contact about the payment issue, the guy was short, aggressive and rude to OUR receptionist. Our insurance company spoke with the same guy multiple times and we still received a certified letter threatening to sue. Just feels like the whole situation could have been diffused had they taken a moment to explain things to us with the courtesy you should treat human beings with verses the disrespect we received. I am unable to attest to the quality of work, but I wouldn't put my blood pressure through interacting with this group ever again.

We took two of our vehicles here. The first time we went they seemed a little disorganized but the…read moreend result was what we wanted so we over looked the confusion. The second car was just a mess. Not only did they not fix the problem we took it in for but we still had to pay over 300 hundred dollar for them to not fix the problem. And they left my lights on apparently and it killed my battery. They said just let it charge and it will be fine. It isn't fine I brought it home and it wont keep a charge and they had the nerve to get mad because I was upset. I wont do business with this company again.

Great guys! Fair, thorough, and knowledgeable. They were very upfront about costs and my options…read moreand did not force any unnecessary repairs on me. I was traveling from NJ to Memphis and I was glad I found them.

My family and I got a flat tire on our van as we we traveling from Austin, TX to Maryland. The guys…read moreat Murphy's went out of their way looking for the size tire we needed and moved a round a bunch of things in their warehouse until they found it. The cost was minimal and the experience was a great pleasure. We recommend them for everyone in need. Thank you Murphy's! -Michael Tucker and Family Austin, TX-

super helpful crew here, I stopped by because of a leakey tire while i was in a road trip. they…read morecheerfully fixed my leaky tire in 5 minutes. I picked the right place and got a good price too!

Great service and awesome crew They went above and beyond and all the way to help me thank you guysread more

Great experience! My daughter was out of town on business and her car broke down. She went in with…read morean issue and they immediately resolved it! They took the time to explain the options and she felt very comfortable doing business with them.

We use them for my wife's subaru. She drives a lot for work and it seems like it's always needing…read moresomething, but they always get it done the same day they first look it, and for a reasonable price.

Discount auto repair does all the work on all my family's cars. They are fast and do great work. I…read morehighly recommend them to anyone. The owner and all the staff are great. Thanks Ronnie