Very helpful staff especially in the middle of this pandemic. First off I've always been really…read moreiffy about therapy but after my first session the weight on my shoulders felt lighter and secondly, even in the middle of this Covid19 crisis I was still able to get some help. I called 3 other places before I called here and they all told me they weren't accepting new patients which is understandable but still most places are doing video calls or phone sessions so it was a little disappointing but when I called here, valley prevention did offer phone sessions which is really cool. 10 out 10 will being coming here regularly.

I took a class here with Sonia. Let's just say that she is amazing and really care about her…read morepeople. She really helped me a lot and provided so many helpful resources for anything that she couldn't help me with. She really takes the time to focus on what is important and i would highly recommend her to anyone initially going to the center. Aracely the receptionist at the front desk is extremely nice and helpful.

Met the love of my life here at phoenix house lol shoutout to Matthew M. no but fr i was sent here…read moreby probation over a little 10 years ago im 26 now man how i wish i could go back in time!! Ill never forget my experience here n all the people i met along the way.. it really molded me to the person i am today. It was crazyyy asf always up to something here fights all the time but overall they did have caring staff n they did what they could for me shout out year of 2015-2016 this place will Forever have a core memory and place in my heart.

I went when I was 15-16 2002 & 2003. I have some great memories in this place. The staff were…read moreamazing my favorite was Jenna!! When I first came in and had to detox the nurse and staff were understanding and caring. I met so many amazing people and made great friends along the way. I'm truly thankful for this experience and those who were apart in making a difference.

Poorly run. Uncommunicative…read more Zero discernible benefit to my child. Complete waste of time and $$ (@ $90/per session) I expect management will be replaced after the next audit.

This place is used by Burbank courts . I went there and we were told to bring in any movies we…read morewanted and after collecting $25 from 15-20 of us Sylvia would leave the room and come back to dismiss us in one hour. This is not a place that talks about your feelings or works through your problems. It's a money collection center with rude people in power. It's scary.

Great experience at Panorama Urgent Care. The office manager was professional and kind, making the…read morevisit smooth, and the provider was attentive, knowledgeable, and took time to explain everything. Highly recommend.

worst experience I came there for my worse cough and heart on my time 9 .20 am before my…read moreappointment time 9.30 am but I wait over there 3 hours. I was feeling not well and they were just talking together I don't know what. it was really worst experience.

It is bittersweet to be denied services or treatment to my son due to the fact that the owner can't…read morelocate another RBT in San Gabriel valley The best part about services was for sure Andrea the BCBA she is amazing and Bryana who is going to be a great BCBA. Since it is private agency unfortunately the discharge of any client can happen anytime

Horrible admin team. Including HR person Abigail I was hung up on when expressing my needs my son's…read moreneeds were not met. The team of people were horrible manager Knar was unprofessional, not helpful, never listened to my needs. I was threatened multiple times when requested help. BT Paige is horrible young with no experience. DON'T RECOMMEND THIS PLACE AT ALL. Find a place that cares for your kid.

They've changed their location and I'm pleased to see them still in business. The previous location…read morewas old and the parking was not convenient at all. Their new location has a very modern designed with parking available in the back. The new lobby is very spacious and clean. They don't have the giant vase of condoms anymore. "Wat a bummer! " I had to give blood and it was done very quick. Whoever was checking my well-being was very caring and polite. Dr. Ester is a knowledgeable professional, that truly shows care. I definitely recommend this place to whoever wants to be treated properly and not be in a waiting room for hours.

The receptionists are very friendly. I am also able to get appointments soon. Which is great…read morebecause previous clinics took months to see me. New location @ 11024 victory blvd north Hollywood,CA 91606 & this location had parking

Poorly run facility that has very young staff with inadequate experience. Corporate run facility…read morein a sterile environment that is geared solely toward treating teenagers and not adequately setup to support adults facing real life issues who are admitted as part of the entire insurance industry scam that takes place these days. Be sure to adequately read all of the fine print during your intake process, as their admitting staff is very sneaky in the ways they pressure you to sign with them. It was like I was being prosecuted by two defense attorneys when I was undergoing my initial intake procedures with CBH - formerly insight. Read the other reviews on insight and you will get a true feeling of how the facility is still poorly run today. Care quality can be vastly improved, as one of the therapist is not even licensed and still trying to acquire their mandated hours while working on the job and providing treatment. The level of therapy is self evident and not up to par with previous therapist I've worked with outside of CBH. The actual facility itself is cold, grey and white in color inside and is essentially a former concrete warehouse turned into an office/therapy setting. Epic failure if you ask me. Their are three windows to the outside world from the inside, there are clear enamel covered concrete floors, and do be fresh white paint slapped on the walls to give the fake appearance that the facility was recently remodeled. C'mon now, anyone can apply a bandaid over a wound to hide the truth the lies beneath. The doors and sound proofing between therapy rooms are so poor that they have to use "white noise machines" to mask your therapy sessions from other clients to abide by HIPPA rules! Just buy areal solid wooden door and use weather stripping and endure your office doors seal adequately and add some carpet to each room and they will be more sound proof. It doesn't take rocket science to see that the facility management is poorly run at CBH. Kaiser Permanente and UCLA have better run and managed IOP programs if you do your research. It is unfortunate as the staff really try their best; however they really are just reading off scripts quite often in group therapy sessions and it's apparent when you are enrolled in the program that there is plenty of room for major improvement in their IOP program overall. Corporate run facility that is in the money making business, not healthcare industry! There is no empirical evidence nor data that can back up their claims that they are truly interested in treating each of their clients uniquely difficult mental health diagnoses. Some of their external staff has even mentioned that the Van Nuys facility is lacking far behind in comparison to the Pasadena, Los Angeles, and Manhattan Beach or Redondo Beach locations. There is definitely vast amounts of room for improvement in this facility. For the amount of money they charge your insurance, you'll never be able to receive that same expected level of mental health care at CBH.

Seriously amazing!! We participated in this program for a year with our teenage son and this team…read morebrought our family from a state of complete emotional chaos, to a place of love and harmony in our house. We all put in the work, and although it is tough sometimes, it is WORTH it! We saw our son's confidence grow, he was able to make friends for the first time, he was challenged in a loving professional environment and we all grew so much. Our communication is much improved and this team worked hard to make that possible. Before we started this program, our house was full of yelling, screaming, lying, slamming doors, suicide threats, running away, refusing to attend school, etc... Now, I'm here to tell you that no one is walking on egg shells anymore, this kid has straight A's in his Jr. year of High School. He is in the choir, does his homework without being asked, goes to school without complaint, and here are some real life quotes I literally NEVER thought we would hear: "Thank you so much, I really appreciate you" "Is it ok if I vacuum my room" (Almost fell over from this one) "Can I go to Six Flags with my FRIENDS?" His room being clean and grades looking good are just perks if you ask me. The real reward is seeing his confidence, hearing his laugh again, and how much love our home is filled with now.

I don't leave reviews usually but I saw what this guy wrote and it's so untrue, I'm sober 3 years…read morenow my whole life changed cuz of this rehab I have been to 8 rehabs and this place was the one that I left and never used again everything is just perfect and I just had to write this when I saw this other person leaving a 1 star cuz he claims he couldn't contact someone. In rehab you have blackout periods for your own good no phone contact. Best rehab ever best everything been to 8 of them I think I would know. Ty s v recovery for everything love you guys!!!!!

Very professional and caring staff. They truly care about each and every patient. It is very rare…read moreto find a place like this, where your loved once are under a good care.