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    Hilton Americas-Houston

    3.6 (524 reviews)
    ModerateHotels
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    Lindsey C.

    What a stunning hotel! From the moment you pull up, someone is trying to help you with your bags and where to go. I was lucky enough to stay when they had their Christmas decorations up. Beautiful from the moment you walk in! Check in was extremely easy and everything was clean, including my room. I wouldn't hesitate to stay again!

    Dessert
    Lou C.

    It was my pleasure to return to attend events in downtown Houston this year. Particularly, I attended 2 events at Hilton Americas Hotel. I didn't stay at the hotel this time though. This review is based on the convention events. Parking seems to be easier than 8 years ago. I always use the skywalk to cut across the street because Houston drivers don't stop for you if you jaywalk. I attended the Houston's LGBTQ Chamber's Pride In Business Celebration & Awards Luncheon in June for the first time. I will be back next year.

    View of the lights.
    Justin M.

    Great spot next to discovery green for Xmas lights. Staff is helpful and room was clean. Could use some more plugs. There is some street parking if you don't want to spend 65$ for valet. Not much but there is some. The buffet had enough variety. Surprised the bread pudding was really good. The pancakes tasted like beignets. Service friendly and attentive. Would like to see them use local coffee though. The bar is a great spot for a drink and did the decor.

    Lobby area
    Sidney W.

    Was very surprised that this hotel experience went as well as it did. It was very clean, service was decent, and room was great! Great location, and the lobby bar is the absolute best! Not so good: 1. I did not appreciate the locals coming in into the hotel "selling candy for their fake football team". Very uncomfortable and awkward for guests 2. The gift shop selling $7 chapstick. Absolutely ridiculous 3. The waiters offering orange juice or coffee, but not telling guests that it's a charge. They came to our table immediately and said "welcome. would you like some coffee?" I said sure thanks so much. But once they brought the check, it was not free. Maybe that was my fault for assuming, or not asking. But I thought they should let a guest know.

    Stacy C.

    Great option for staying downtown for events. The room was clean and easy to access. But parking for $43 a night was absolutely outrageous!

    Chantel C.

    I've been here for a few conferences,a gala and other events and it's always a nice time. I love the location level of care from their staff and the pride they take in hosting a great event.

    This hotel is one of the best Hiltons in Houston. The service feels grand, and the interior is beautifully maintained. Everything you need is right here. Self-parking is easy, and you don't have to worry about getting wet walking from the garage to the hotel. Pros: Starbucks on-site Restaurants inside the hotel with easy online booking Clean, comfortable rooms Located next to many restaurants Within walking distance to a concert venue Room key required to exit the parking garage (added security) Cons: Valet parking is expensive, but self-parking is available

    Bathroom
    Miranda L.

    Visited Downtown Houston for the Full/Half Marathon. Hilton Americans was promoted as the preferred hotel for the race so it was an easy decision to book with them. The race offered a discounted rate but be prepared for the 17% tax here. The hotel as a whole is impressive. The lobby is grand, there are two elevator banks (east and west) to maximize room access. It is also located near a lot of restaurants, the Discovery Green space, has many conference rooms and connects to the Convention center via skyway. Check-In and Check-Out were very easy. The rooms are spacious and very clean. We loved that they branded a welcome message on the tv for us! The hotel was nice about special accommodations offerings a special runners dinner buffet, opened the starbucks/hotel restaurant early for guests, had branded key cards, and offered late check-out by request. They know hot to handle a large event and had the perfect location to be steps away from everything going on! I would definitely consider staying with them again while in the area next!

    Tim T.

    This is a baller-ass Hilton Americas with epic views of the Convention Center and a park in Downtown Houston. They had an event called "CERAweek" going on that showcased how nice the hotel was. Also, there is a convenient FedEx Office (reviewed separately) on the 3rd/4th floor and various seats you can sit at that overlook the park. Very cool place worth checking out and checking into (which I will do one day, soon)!

    Kim G.

    This is a beautiful hotel with an amazing staff. Valet parking is offered. The valet team work tirelessly and efficiently to ensure traffic moves along. Upon entering the hotel, the hotel has touchless door openers. Bell service is offered if you need to keep your bags at the hotel prior or after your check-in/check-out. Check in was seamless. Starbucks is located across from the main lobby desk. There is a bar and hotel restaurant located across from the main entrance. To the right, Pappasitos restaurant is located beside the east elevators. You will need a room key to access the upper floors. The room was very clean, safe and comfortable with an amazing bathroom. The room was stocked with coffee, water, fridge and safe. The city views were amazing. The indoor pool, terrace, spa and sky lounge are located in floors 23/24. You will need a special booking to access the level 24 offerings. Reservations are recommended for the spa. We met two amazing staff members, Mark and Ivan. Both were so helpful in giving explanations of the hotel's offerings. The Hilton Americas-Houston is centrally located and we were near a lot of restaurants, conventions centers and arenas. Ride share drivers were always close. The hotel earned every star. The hospitality was like no other and I will definitely stay here again for my next visit.

    Chocolate
    Jorge R.

    AMAZING HOTEL!! As a hilton honors member they treated me like a princess gifting me chocolate and a free bottle of glass artisan water. Very convenient if you are staying for a concert or convention at the venues nearby. The lobby does smell a little off due to the pappasitos in the base level. The staff are very kind and welcoming.

    Pool view
    Patricia O.

    This hotel is right in the heart of Houston, and we had the chance to stay for one night. The experience was simply amazing. Starting with the pool: it's indoor, but with such a beautiful panoramic city view that it feels like you're outside. The hotel has several restaurants you can easily reach just by taking the elevator, no need to step outside. There's also a Starbucks inside, perfect for coffee lovers. One of my favorites was their breakfast buffet--super complete with options for everyone, including gluten-free choices. You can tell they really think about every detail to make guests feel comfortable. For parking, you can choose valet or there's a parking lot right in front if you want to skip the valet fee. About the price, I can't say exactly since we got our stay through a giveaway, but if you're thinking about staying here, I highly recommend it for its cleanliness, food, and especially the amazing views. Definitely a great option if you're visiting Houston. ________________ Este hotel se encuentra en el corazón de Houston y tuvimos la oportunidad de hospedarnos por una noche. La experiencia fue simplemente magnífica. Comenzando con la piscina: es techada, pero gracias a su hermosa vista panorámica a la ciudad, se siente como si estuvieras al aire libre. El hotel cuenta con varios restaurantes a los que puedes llegar simplemente usando el elevador, sin necesidad de salir. También tiene un Starbucks dentro, ideal para los amantes del café. Uno de mis favoritos fue su buffet de desayuno: súper completo, con opciones para todos, incluso para quienes buscan alimentos gluten free. Se nota que piensan en cada detalle para que todos los huéspedes se sientan a gusto. En cuanto al estacionamiento, tienes la opción de valet parking o, si prefieres, justo enfrente hay un estacionamiento para dejar tu auto. Sobre el precio, no puedo decirte con exactitud el costo por noche ya que nosotros tuvimos la suerte de ganarnos una estadía en un sorteo, pero si estás pensando en quedarte aquí, te lo recomiendo muchísimo por su limpieza, comida y, sobre todo, por las espectaculares vistas que ofrece. Sin duda, una excelente opción para hospedarte en Houston.

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    Page 1 of 14

    Hilton Americas-Houston Reviews in Other Languages

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    Review Highlights - Hilton Americas-Houston

    Stayed one night at the executive level king floor and we had access to the executive lounge which was amazing.

    Mentioned in 18 reviews

    Read more highlights

    Hotel ZaZa Houston Museum District - Hotel Zaza Houston Museum District | Poolside

    Hotel ZaZa Houston Museum District

    (601 reviews)

    $$$

    Museum District

    Everything went well and beyond any expectations! Service was top notch from the minute we pulled…read moreinto valet to the minute we drove out to head home! Front desk 5 stars and the room was sweet and everything a boutique hotel should be! We had direct access to the poll from our room patio which was delightful!! We enjoyed breakfast before leaving at Zaza's Monarch restaurant and Julia, our server, was insightful and very helpful! Food was great and we will be back to stay again!!

    I spent $764.71 for 2 nights. $60/ night for valet parking seems reasonable but with parking sales…read moretax (wtf??) and credit card processing fee (I'm happy to pay valet parking in cash), it's additional $202.80 for 2 nights. I stayed at Aria and Venetian at Vegas a lot but I have never seen something like this. Did not touch their drinks inside fridge. Only used their fridges for storing our waters. They charged $8.85 for using their mini bar food. I'm a full grown adult staying with my wife, no children at all. While I called the hotel to dispute it, the lady did not want to investigate or refund about it. What? I'm a full grown adult calling to dispute about $8 after I deliberately used it? Was I supposed to write down an inventory list of what's within fridge and take pic as a proof? Was I supposed to ask for their agreement prior to using their fridge to store my water? Thats fucking insane. It's not about the price, it's about the fact that I did not consume their drink. If you hate money, come here. 2 stars not 1 star because to be fair, the hotel room is comfortable. Staff is friendly. Well, never again. Extremely disappointed. Manager, if you are reading this, you better look into it and refund my $8. It's not about the $8 it matters, I won't accept a rip off I seldom made bad reviews as you could see my post history but make this make sense

    Embassy Suites by Hilton Houston Downtown - Meeting Room

    Embassy Suites by Hilton Houston Downtown

    (147 reviews)

    $$

    Downtown

    Great location, located right downtown Houston next to the Toyota Center and the Houston convention…read morecenter. Within walking distance from many great local restaurants the hotel also offers an evening reception with a light bite and free drinks. major draw for the property is its all-suite layout. Also as a plus, the rooms are suite style. Each suite is large, featuring a private bedroom, a separate living area with a sofa bed, a microwave, and a mini-fridge.

    This hotel had A LOT of pros (and only a few cons), but overall, we had a wonderful stay…read more For starters, it's walking distance to several downtown hotspots. Not once did we feel uneasy (and we live in the Houston area - did a staycation for my husband's birthday). A few years ago, it would be a different story. There are a few homeless in the general area, but they aren't disruptive. We stayed in room 705, complete with a city view. It was quiet and lovely. I wish the rooms had a full-size fridge and cooking area, but for downtown, the suites are just as big as a studio apartment. There's space-themed decor throughout the hotel. I found the valet pricing to be a bit steep, and unfortunately, I have reason to believe two pairs of sunglasses were stolen from my vehicle. (I realize they should have been put in my purse immediately after use, but it slipped my mind, and out of habit, I put them in the console.) Regardless, it's frustrating. It also took 10-15 minutes for valet to pull our car around, so that's something to keep in mind. The evening reception was nice, especially with the two drinks/person/night. We had chips and queso, though they had a few other offerings. Make sure you get the card at the front desk. The front desk staff will also try to sell you on destinations for a cheap rate. I'm not sure when this became a thing, but instead of telling us about the evening reception and breakfast, they tried selling us on a stay in Chicago. I really just wanted to go to our room since I did everything on the app. We also found the breakfast to be worth every penny to stay in this hotel. I can't have gluten, and there isn't any GF bread. I had eggs, potatoes, grits, and coffee. There were cereal, fruit, yogurt, and waffle-making options as well. I appreciated the coffee bar having various syrups. The hotel was extremely accessible for those with disabilities/handicaps. We saw several people in wheelchairs or with assistance. Hearsay on the Green is inside the hotel, and the food is priced well for what you get (and it's excellent). If you DoorDash, the Dasher has to leave your food/items at the front desk. They are not permitted to go up to guest rooms. The rooftop pool and hot tub offer views of the city and Toyota Center (excellent people watching). Overall, I'd stay again (but I'd ensure I brought my cheap sunglasses and not my Maui Jims).

    Marriott Marquis Houston - Elevate your experience with resort like amenities, six restaurants and bars, Pure Spa and more

    Marriott Marquis Houston

    (690 reviews)

    $$$

    Downtown

    We did a short staycation here for the girlfriend's birthday at her request. I was hesitant but…read morefigured what the hell, I'll try anything once. And while the whole experience will hit your wallet, it is worth it. Let's face it, you're staying here because of either the convenience of the lovely restaurants connected to the hotel or because of the rooftop pool with the Texas-shaped lazy river. Fortunately, both of these factors live up to it's promise and glamour. The restaurant options are aplenty; all that connect to the hotel lobby. Prestigious options such as Xochi, Biggio's, and Walker Street Kitchen are all here. Xochi is the only one we visited during out time there and it's well worth the experience (see my review on that). The rooftop pool has several seating/lounge sections along with a full bar/restaurant at the front area. Additionally, there is a hot tub and a pool on the left side where you get a nice view of the Houston skyline and the Texas-shaped lazy river floats around all of these attractions. It's the main reason why you're coming to this hotel in the first place! Other amenities I liked is the very large fancy exercise room and the club area where they serve complimentary breakfast for platinum and titanium members. The breakfast has some delicious items including fresh pastries, charcuterie selections, and the scrambled cheese eggs. And there's a cappuccino machine included if you want something more fancy than coffee. All these things I've listed and I haven't gotten to our room! Well we had a clean king sized bedroom that directly overlooked the rooftop pool giving us a nice view of what we would be engaging in during the afternoon. The room also has a safe in the closet if you want to store any valuables. As I mentioned, it's gonna be pricey staying here with all the perks I listed. But would I do it again? HELL YEAH!

    Booked a staycation to enjoy the pool, but unfortunately never got the chance because there was no…read moreavailable seating. Most of the chairs were reserved, and the remaining ones were either occupied or being used by day-pass guests. For a hotel that promotes its resort-style amenities, there simply isn't enough seating to accommodate everyone. The hotel seems to have lost sight of the guest experience. There also wasn't enough staff to manage the long lines throughout the property. Curry at the front desk was friendly and professional during both check-in and check-out, and I truly appreciated the great customer service. Unfortunately, some of the other staff members came across as if they disliked their jobs and interacting with guests. Our valet attendant upon arrival also seemed hostile. The lobby is beautiful, but the guest rooms and restrooms feel dated, especially considering the price point. The mandatory $25 daily resort fee is only applied as a dining credit at the on-site restaurants, which may not be valuable to every guest. On our first night, the shower leaked, and the hotel accommodated us by moving us to another room. They also provided a complimentary cheesecake, although it was stale. The towels were rough, and the robe and slippers felt cheap and disappointing for a hotel at this price point. Overall, there are better hotel options in the area that offer a more enjoyable experience and better value for the money.

    Best Western Plus Downtown Inn & Suites - Lobby

    Best Western Plus Downtown Inn & Suites

    (43 reviews)

    $

    Fourth Ward, Midtown, Montrose

    I booked this room just a few days before we arrived. The king suite was actually cheaper than a…read morestandard room with two queen beds. The King Suite was very large. There was a lot of open space in addition to the king bed and the living room area. Even though it was February, it was actually quite warm and humid inside the room. We had recently experienced temperatures in the teens in Dallas, so being in a room with the temperature in the mid 70s, seemed unbearably hot. We had to find the A/C and turn the temperature down a few degrees. The hotel is located near the arts district where we were planning to spend our Saturday. The earliest we could checkin was 3pm, so we spent our day visiting the city and just left our luggage in the car. Checkin was super easy since we already had a reservation. Parking was included. The property has a fence around it, so the parking felt relatively secure. It was also well lit. The spots in the front were mostly taken, but you could drive around to the back of the building and easily find a space. The hotel has an elevator, but it is very slow. We used the stairs quite a bit, but found the elevator useful for carrying our bags upstairs. The view was limited and not very appealing, but the building only has about three floors. Amenities like a pool, gym, and laundry facility were also available at no added charge. The Wifi name and password were printed on the room key to make it easy to connect. Breakfast was included. The breakfast area had several tables. the meal is buffet style. They do have hot items like scrambled eggs, sausage, and breakfast tacos. You can make a waffle or toast bread or a bagel. Cold items like juice, yogurt, cereal are also an option. Two staff members were there making sure food was readily available and that things were kept clean. There were a few items that bothered me about this particular hotel. One, there was no TV reception in my room. I couldn't believe there weren't any channels, not even local channels! I was also annoyed that the bathroom sink was not draining properly. My husband had to play with it to get it to drain at all, and even then, it took a very long time for the water in the sink to empty after washing my hands or brushing my teeth. Lastly, the light switch at the entrance of the room only controlled the lighting in the entryway. I had to go around and turn on individual lights to feel like it wasn't so dark. These were minor inconveniences, but for the price, I would have expected these not to be an issue at all. The staff at the front desk were very pleasant and went out of their way to help me. On the day of our departure, my husband wasn't feeling well. They provided me with some bottled water as well as a Sprite to help his stomach. I was so touched by this offer. I wouldn't hesitate to stay here again. We both got a good night's sleep.

    Convenient downtown location. The room was somewhat dated but clean, though the carpet had an old…read moreodor. Check-in on 12/28/25 around 4 pm felt odd and unprofessional. Basic information like parking ($20/night), amenities, and breakfast was not informed unless we asked. We were placed on the first floor, first room by the elevator, gym, and kitchen even though the hotel appeared half occupied at best. We could hear conversations by the elevator, and a strong bacon smell filled our room every morning, which was very unpleasant since I don't eat meat. The side door from the rear parking didn't work initially, forcing us to walk around the building in freezing weather. When reported, the same receptionist was dismissive, saying no one informed her. Despite the convenient location, this was quite an unpleasant stay and we will not return!

    The St. Regis Houston by Marriott

    The St. Regis Houston by Marriott

    (183 reviews)

    $$$

    Review is for Afternoon tea: There was a 7 min wait to get in but once in, you are getting by staff…read moreand led to your table. I would say the decor is very old fashion lounge with there being a mix of table with chairs or chairs paired with a couch. Our server seemed very nice but a bit new as she could not tell me if one of the teas was decaf right away. Also, I made a note that I could not have tuna but they took this as I could not have fish so they gave me two chicken salad sandwiches instead of the salmon even though I had stated on the phone salmon was fine. She also could not describe one of the desserts but overall she was very pleasant. The amuse bouche was - interesting ( a strawberry with cream cheese) I didn't hate or love it. I didn't think the cream cheese added anything tbh. We had one dessert on the table waiting for us before we said down - a English parfait that had a white chocolate mouse, cake, and fruit. I loved it although it was a bit strange to have dessert already sitting at your table before you got your sandwiches but I am a dessert first girl so didn't matter to me other than it was constantly calling my name. You don't get to choose your tea and the two tea options are both black which is a lot of caffeine. The sandwiches themselves come across as unassuming but they are great and very filling. Each one has a different bread which was cool. Although not a fan of cucumber, the bread was milky and so soft. All the sandwiches were fantastic. Honestly, I was so full from the tea and sandwiches, I took the desserts home. One big misstep in service was the server forgetting to serve the second tea. I had to ask for it and by the time we got it, we were tea'ed out. You are gifted a box of macarons at the end - we almost left ours but our server ran and got us in time. I definitely had a great time, there were small incidents that stopped it from being 5 stars. Paying 79 dollars for tea is a bit pricy so I would expect a bit more precision and maybe more choice in tea?

    Afternoon tea is always a delight! A variety of teas are served with various sandwiches. That is…read morefollowed by a scone with clotted cream and jam. The grand finale is a plate of three pastries - a fruit tart, a fruit custard pie (mango?) and a large decadent chocolate ball with gold leaf. Harp music adds to the ambience and the service is top notch. Treat yourself!

    Thompson Houston - Bathroom

    Thompson Houston

    (44 reviews)

    Fourth Ward, Montrose

    I booked a two-night staycation at the Thompson Houston, and it was a great excuse to use my…read moreAmerican Express Fine Hotels + Resorts credit before June came to an end. We checked in on a Friday and surprisingly, it didn't feel like we were in Houston anymore. One of the biggest perks of booking through Amex Travel as a Platinum Card member was the daily breakfast for two (up to $60), a $100 hotel credit that we used towards room service, and other Fine Hotels + Resorts perks like early check in and late checkout. Few things about the hotel: -The lobby is modern and stylish, without feeling too pretentious. It has a great energy whether you're checking in or relaxing at the bar, which is right next to it.. The staff was also welcoming, and the check-in process was easy. -Our room was equally impressive. Gorgeous floor-to-ceiling windows that let in plenty of natural light. We were also on the highest floor so it made it that much more captivating. The room felt spacious, the bed was comfortable, and the bathroom had that luxury hotel feel with a large shower, and nice finishes. Everything felt clean and well-maintained. -The foods we ordered via room service were all good, especially the salmon dish. -Valet is $60 per night, which is pretty standard for luxury hotels in Houston, but it's something to factor into the overall cost of your stay. Not sure why parking in general is so expensive but that irked me. Overall, the Thompson met my expectations. I'd absolutely stay here again and would recommend it to anyone looking for a weekend escape without leaving the city.

    The service was absolutely terrible. Our room was never cleaned. We stayed from Thursday-Sunday…read more There were multiple incidents that really made this stay unacceptable. I had a prenatal facial done on Friday July 10th. Morgan at the spa front desk charged me for the wrong guests ticket that cost ($330.98) Not only did she charge me incorrectly, she also made me pay for my own service ($287.26). Morgan said she took off the first charge but when I went to the lobby's front desk they had to reprint the correct invoice. We are ammex card holders so they said we should get $60 credit every morning for breakfast, and a $100 credit to use on the property. I am seeing they haven't applied those credits. We had dinner at Chardon for my birthday on July 11th and watched police take out a group of people from the pool area who were upset because they were cut off from drinking. We also saw another couple escorted out of Chardon because they thought the manager was being racist. I don't think that was the case, but it was extremely chaotic at this point. I felt like I was watching a carnival cruise YouTube video. I also had to call in and complain multiple time because our neighbors on our floor were extremely loud and obnoxious. There was security sent up on Friday night for that as well. I never got to enjoy the pool area because each time we tried to go out, there was no space/chairs to sit. I won't be returning to this hotel, at this price point there shouldn't be problems like these.

    Hilton Americas-Houston - hotels - Updated August 2026

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