Nice stay nice staff clean everything... took me a while to write the review due to my fathers passing but I wasn't ed to say ty for the stay read more

I already knew the second I walked into this Hilton location, I chose the right place. Sherry is an absolute blessing at the front desk. She was very helpful and knowledgeable. I will absolutely be back all thanks to Sherry. I'm so happy with our choice of choosing this Hilton location and we will absolutely be returning for a second visit. Thanks again Sherry!! :)) read more

We stayed April 1st for the launch. The lobby was nice, but everything from the elevator up was dated. The room was decent, the bathroom was old and the shower was either scolding hot or cold no in between. The only way to adjust the temperature was to turn off the shower and turn it back on. The hand towel had a black curly pube hair on it. The AC blew cold then shut off and got hot, repeated this process all night. So cold at first then wake up in a sweat. The beds were okay, but not as comfortable as you would expect at a Hilton property. We reported our issues to the front desk, they were nice but there were no other rooms available. Would not recommend to anyone staying in the Melbourne area. 1 Star only because the lobby was nice and the restaurant was decent. read more

I am sorry for hotels dot com but I have to disagree with them, this is not a 3.5 star hotel. I am glad I brought flip flops to get into the filthy shower and I don't blame housekeeper. This place was built in 1985 and never updated The only reason for two stars is because parking was free Picture of shower with the mold like it was motel 6 in the seventies but the difference is that motel six was 18 dollars a night or 16 with the discount read more

Hilton Melbourne, FL - Filthy shower - Hotels Near Me - Melbourne, Florida

While I admit that this hotel is dated and worn, the staff is second to none. Maya at the front desk was second to none. Her energy was top notch as washer kindness. And Chelsea in the restaurant was pleasant. The rest of the staff was great. I didnt catch their name, but I had to interact with what I assume is the maintenance lead and he was super. I would stay there again, just based on the staff. There are reviews about smell and such. I DID NOT experience that. read more

This was my second visit to Melbourne Hilton. I prefer it because it is only one mile from the Airport where I come to work. The Rooms are clean. No issues with Cleanliness. A storm came thru and blew the outside furniture pillows into the pools outside. They were still there in the morning. I checked in at 3pm. Bar was not open until 430 pm. I ordered Fish and chips for dinner. I thought they gave me a plate of the battered fish you can buy in the frozen section at the grocery store. Also ordered a Cuban Sandwich. Not even close to what a Cuban sandwich should look or taste like. It was edible. I checked out early. About 3 am in the morning. There was no coffee made. I asked the guy at the desk, and he just mumbled a no. If he had any professional aptitude he would have offered to make a pot. I stay in Hiltons all over to include Europe. By far the worse Hilton i have ever been too. read more

Rooms need updated, room and hallways had a musty/old/mildew smell. Tv did not work, kept freezing, front desk said network issue, had drinks/appetizers at cloud 9, drinks were strong, food took a long time. Santorini flat bread was not great. Hilton needs to update this location. read more

My husband and I recently had a very nice stay at the Hilton Melbourne. We booked a room here because I had a surgical procedure in the area for early the next morning. During check-in, the friendly employee asked what brought us to town and I explained about my surgery. In response, she offered us a late check-out which was so incredibly sweet and helpful! The late check-out really helped us so that we didn't have to rush before heading back home. I'm was...and still am...so grateful to that thoughtful young woman. I wish I would've gotten her name! We also had a nice experience at the bar, where I had tempura portabella mushrooms (with a tasty, spicy dipping sauce), a salad, and a creme brûlée. Everything was tasty and the service we received from the bartender was great as well! I would definitely stay here again! read more

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Stay somewhere else. We were a large group in town for the Artemis Launch. I was not too keen on the cleanliness of the rooms. The room is always cleaner when I leave than I found it. I Lysol everything and wipe down all the touch surfaces and toilet. If I wipe and there is residue, not a good sign. The sinks had residue also. Like I said, not the cleanest hotel I've stayed in. And I love Hilton properties. They are my preferred property when traveling. Hampton Inn, specifically. Now, this was not my room. It was someone in my party. She woke up feeling like something was crawling on her. Yep. You guessed it. Bedbugs. She found a total of four and they are pretty good sized. I'm not an entomologist, but these might be adults. What I mean is, they were big. She gathered her things and went to the front desk and they changed her room. She inspected that one. Looked ok. Back to bed. The next morning, upon check out, she complained, of course. The front desk staff compensated her with enough rewards points for another night free. So, I will NEVER EVER. EVER. EVER. Stay at this property again. I am well aware that bedbugs can happen anywhere, especially, with folks coming & going. But they are the international sign for uncleanliness. I am questioning HOW the rooms are cleaned and how actual vermin were missed. read more

Hilton Melbourne, FL - Bedbug - Hotels Near Me - Melbourne, Florida

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Great hotel if you need to stay a night or two for work. The front desk is super responsive and helpful with rides, storage, and ease of everything. Sherry overnight and Gary I think during the day were AMAZING. Cliff drove me everywhere I needed to go that was within a few miles and it was all free. They all share information and made things as easy and comfortable me as possible. There's a restaurant and Starbucks. Gym was great too, everything you need for a little workout. Very reasonably priced too. After visiting Paris, what a relief to be at Hilton melbourne! read more

Beware of this hotel it seemed all of their budget went to the lobby and promote their expensive restaurant, rooms are bad... if you want to keep customers come how about better rooms and not overpriced breakfast read more

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This did not feel like a beach resort, rather like a discount hotel. The facility appears rundown and is in need of much maintenance. The air conditioner in our room would increase each night to 77-78 degrees without manual intervention. The wall in the bathroom was crumbling. The bath caulking was in need of replacement since the mold is taking over. Outside past the Tiki Bar the doors were rusted out and need to be replaced. We saw a rat run along the wall there and enter the building through the rusted doors. The couping on the roof line is missing in several places. The windows in our room permitted the sounds from the street to wake us up, and we were on the highest floor. The tables in the shade area needed to be power washed and then resealed. The towels in the room were not resort quality, and only two towels were available. The only highlight was the staff, from Destiny at the front desk to Eric in the Tiki Bar. Our server in the dining room was a delight. read more

Hilton Melbourne, FL - This shows how the shower water control appeared. - Hotels Near Me - Melbourne, Florida

I recommend this property for business or leisure stays. The hotel has a lot of self park parking for around $7 per night. The front desk staff are nice and accommodating. The hotel has a bar and a restaurant onsite. There is a gym. They also have a Starbucks counter. The executive floor is nice and some rooms have balconies. The executive floor has a business center/conference room. My stay was pleasant and relaxing. The halls were not noisy which was greatly appreciated for my rest. My balcony was nice with a patio set perfect for sitting out and getting some quiet work done in the fresh air. The room had a mini fridge and microwave and desk area. The restaurant serves breakfast 6am-10am and there is a breakfast buffet. The restaurant and bar are poppin during happy hour after work. Also the hotel is not far from the airport. If in Melbourne, FL I recommend that you stay here. read more

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Disappointing... I was surprised that Hilton is allowing this property to carry its name. The 3 most disappointing things were: 1. The sink was clogged when we arrived. Although maintenance quickly arrived and attempted to clear it, the sink remained slow to drain for our entire stay. Also, the sink handles wouldn't properly turn off the water for the entire time of our visit. 2. The allergens in the room were overwhelming; I'm unsure if it was dirty carpeting, unfiltered air conditioning, or something else, but we both were severely impacted by the mustiness - we both had allergy reactions. 3. The most disturbing was the front desk customer service (I believe it was the assistant manager). When asked for a late check out at 2pm, we were dismissed (he was rude) as he offered a 1pm checkout with an additional $25 per hour fee. When we reminded him of our "gold" status he did not change his response. We won't be staying at this property again and I hope that Hilton corporate reviews their partnership with this property. read more

I stayed this past weekend for a work event & Dakota took care of me at the bar the entire weekend , he made me the best expresso martini's & many refreshing drinks this weekend he definitely made my stay so much more welcoming then previous stays ! Also chelsea at the front desk was so helpful with my stay with answering all my questions! The rooms were very comfortable and well cleaned! Nicely done ! read more

Excellent hotel in Melbourne. Pool. Gym. Banquet rooms. Starbucks. Staff was excellent. Bar was open and the food was good. Hotel doesn't have Amazon Prime so Thu Night Football was a no go. read more

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Very disappointed in this hotel. Got to our room, placed next to a screaming couple with a young child loudly crying. We waited 30 minutes and they just got louder!!! So we went down and asked for another room. They placed us on the 8th floor right next to party central. So far two hours and the party is just starting (more and more people arriving). We asked if we could please have another room so we could sleep and they refused. Supposedly sent security up since it is "quiet time". Nothing has changed, the party is still going strong. We had to both go down again with a recording of the noise from our room (of the party) and also stated that they banged on our door after security went up to ask them to keep the noise level down. Honestly I was ready to take the blankets, pillow and mattress and sleep in the lobby at that point. It was then that they decided to move us again. Unpacking and having to repack twice was a major PIA. Appreciate the room upgrade to a balcony room but it doesn't make up for the three last hours of sleep or the aggravation. I wouldn't stay here again. read more

We stayed here. It was good not great! The rooms need some updating. Was decently clean, not fantastic though. Do not get the breakfast though, it's $20 for hotel breakfast. After two different occasions staying in lackluster Hilton brand hotels. We may have to go with another chain of hotels. Overall, I may would stay at this hotel agiain if I just had to buy want booked it again if that makes sense. read more

Solid stay here. Friendly staff comfy bed clean room tv and fridge all good. Great location near beach Shower pressure was super strong which was great for my sore back I'll be back thx Hilton read more

Fantastic property! Excellent customer service, quality food/beverage selection with a great location...You will be read more

Hilton Melbourne, FL - Hotels Near Me - Melbourne, Florida

Staff and guest service are excellent. But this hotel needs some facelift! Falling apart. Needs better housekeeping and maintenance. read more

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Nice size room. Pretty quiet. Everything was clean. Big tv. Plenty of lighting. Room & bathroom stocked with essentials. Comfy bed. Great customer service. Plenty of parking. Safe location, restaurants nearby. Rustic (eatery) & Starbucks on site. Recommended. read more

Nice Big suites. Restaurant & bar are great. Wonderful place to sit back and relax. Nice size pool and jacuzzi. Room service & Starbucks cafe read more

This hotel is filthy and disgusting! By far the dirtiest Hilton I've ever seen. I had to wipe the room down with Clorox wipes on day one. Day two, housekeeping left my door open all day long. Then last night, I found this on a bed pillow. Today, I checked out and found a new place to stay. Avoid this place. read more

Hilton Melbourne, FL - Hotels Near Me - Melbourne, Florida

After being placed in a room that was not what we booked, staff was argumentative and unhelpful. Rooms were dirty and noise pollution was a problem. Our sink bubbled when the room to the right of ours turned on the water and when any of our neighbors used their showers, we could hear it. The lobby of the hotel was the only thing that looked like a Hilton. read more

I did something REALLY stupid and this hotel saved the day. When rushing out because my work called (pilot) I left a LOT of valuables in my room safe. I'm talking all the staples...electronics, expensive watch, wallet, keys, LOTS of cash, sunglasses etc. Not only did the front desk staff immediately secure all my objects, they packaged them all in individually packed bubble wrap, boxed my items and shipped them to me next day air. They even called me multiple times with updates including texting me a tracking number. An absolutely picture perfect staff and management experience. It's hard to find honest people in this world but they work here. Lina, Olivia, and Bob. Thanks! As far as my stay I spent 5 nights here. Clean room and really good food. To all front desk staff, maintenance and management, thank you. read more

Hilton Melbourne, FL - Hotels Near Me - Melbourne, Florida

the food at the bar was good and the bartender was awesome. However the staff was not very friendly or helpful and worst, when I went into my room to shower I had someone knock and then come into my room to give me something??? Ummm I was in the shower??!!? who allows a staff member to just enter into someones room like that?! If it was a safety issue, totally understand. I assure you, it was not. So i double locked my door but would not ever stay again read more

Customer service listening skills are HORRIBLE. I was told to call back by a certain time for early check in availability. I called in and was told they can't guarantee. Yes I know you can't guarantee... that's why I called back about availability. Is there availability? "Yes or No". Simple question. Stop saying the same scripted line and just answer the question. Even after I explained that I was instructed to call back and by whom. Same scripted line. read more

The staff was super friendly and I was in shock when reading some of the reviews about customer service. When we got there they gave us "fake" keys for the children we were with so they could feel special that they had their own key. The room was super comfortable and the gym made me super happy. It's been a long time since I was in a hotel gym that actually came with a full weight rack. read more

Hotel room was well appointed with a fridge, tea/coffee service, ice bucket, & microwave. It had numerous USB outlets available. My room had two queen beds, but I would have been happy with only one. The meeting rooms were all appropriate for the meetings but projectors were scarce. Luckily, a local in one of my meetings brought his personal projector for displaying the laptop screen. read more

I would like to make some comments about my stay, I book a hotel room 315 from Wednesday to Thursday , October 4th to check out on Thursday 5th, this is the only hotel that I would love to stay in Hilton is my priority never had any issues before, but I would like to mention i made a mistake of leaving or forgetting my necessary bag with lots of stuff on it, I left around 8 o'clock in the morning to go to work and I remember I left my necessity bag and I called the hotel before I check out they say they were going to put it away and I promise to return the next day to get it. I'll find out I was missing my perfume my shaving knifes some facial creams, and the most important was a ring that my wife gave to me I believe on good people, and I always honor the good people. I never put a complain, always gratitude and complement to people, but this time Hilton Melbourne made a mistake or higher in this lady, because she's not honest hope Hilton understand and look more into it I would love to hear Back from the manager of what she says about what she found on the room. I remember I pack it and I just went down for breakfast and came back to the room and I grab my bag and I totally forgot about my necessity bag Hilton, please ensure you have a good personnel and honest, I learned my lesson of double checking the room before I leave. Have a wonderful day all for the rest great work hotel is awesome Fabian P. San Diego California read more

From the beautiful people at the front desk to the shuttle drivers... This place is five star all the way. There Starbucks is on point, their restaurant and bar staff is very friendly ,food is great and the drinks are delicious. Thank you all for making a stressful time much more relaxing! read more

Hilton Melbourne, FL - A happy me after three nights at your hotel - Hotels Near Me - Melbourne, Florida

Clean hotel with a friendly staff. The hotel lives up to the Hilton Brand name. The junior suite was spacious and relaxing. The executive lounge was a nice treat too. The hotel is well suited for business travelers. I will stay here again when in Melbourne. read more

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Hotel has misleading advertising. It smells like mold is present. I turned off my air conditioner to avoid getting sick. Toilet is sluggish. Rooms are big but dated. When I booked asked if they had a shuttle to get me to Port Canaveral. Once here they said no and pointed me to a service that charged $150! Lastly advertised as if I were close to a beach....Nope. Not close to anything. Don't stay here keep going ....maybe Coco Beach or Port Canaveral proper. Hilton You Can Do Better! read more

Very nice Hilton property in Melbourne. Relatively close to the airport, but very quiet. Spent one night here for work and my stay was great. Staff was very friendly at check in/out and seemed genuinely concerned with guests needs. The lady in front of me said something about the bed just in passing and the CSM overheard and immediately comp'd her 5k Hilton points. Tempted to say the same, but I slept great....my conscience is like Jiminy Cricket on my shoulder. My room was clean and well kept, the hotel bar was nice and my breakfast ath the restaurant was very good. To be honest, the whole property is well kept and maintained. I also used the exec lounge on the 8th floor (comes with HH Diamond staus....I'm kind of a big deal). The lounge attendant was very friendly and it was well stocked with a few hot items, snacks and sodas/beer/wine/water. I read some of the other reviews, and to be fair, the property has been here a while, but my experience was nothing short of great. I didn't have any issues with my stay and look forward to returning. Thanks Hilton Rialto! read more

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I've stayed here many years (about 20) but it's going downhill. All the staff is terrific/ friendly and helpful. But the food in the restaurant is not good anymore - neither of the options/ and the lobby restaurant area is kept so cold you can't eat there, and there are no amenities in the room except soap. This is a Hilton? read more

We got in around 6pm to check in and our room still wasn't ready. We had to wait in the lobby for a bit before we got our keys. The lobby is ok. Fairly nice decor. The front and back windows are streaked, cloudy and dingy which should have been our first clue as to the condition of the room. This place seems old, grout cracking or missing, dated finishes merged with some newer more modern touches. The bathroom vanity is beat to hell, moldings gouged and flecking paint. Not impressed. Especially for the price of the room. I expect more from Hilton. Beds were comfy like Hilton often is. Won't be looking to return to this place if I am in the area. read more

Reception was VERY friendly and helpful. Exactly how you want to be greeted. There was hand sanitizer in the lobby and notice not to share the elevators. Rooms were cleaned and sealed so i'm happy with that. The room itself was clean however the toilet seat was really old and needs to be replaced. We got good coffee and a fridge. Would be glad to stay again. read more

Charged $250 for "burn" on mattress which was in no way caused by us. was told they would provide pictures over 9 days ago. Opened a dispute 9 days ago which they told me would take 3 days to respond. "Still being reviewed" terrible customer service. read more

The room was disgusting. There was a big brown stain on the sofa, clean towels that were dirty. The sink clogged up. The room felt muggy and the sliding door won't close properly. Overall I won't be coming back here. read more

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