Yes, this is an older property. Yes, the room decor is a bit dated, but the room is clean, there are no odors, climate control is effective and the bed is very comfortable. We had to extend our stay twice due to the snow storm, and the staff has been very kind and accommodating--many were stuck here with us and still maintained exceptionally good service. We ate in both restaurants (Newarker is breakfast only and Amelia's is lunch and dinner. The food has been reliably very good. We enjoyed hummus, French onion soup, pear quinoa salad, pork chop entree, steakhouse burger, cacio e Pepe pasta, and a slice of NY cheesecake over the past several days. Breakfast buffet is well-maintained if expensive. There are GF and vegan options at Amelia's. read more

Huge disappointment. I had a fully prepaid, non-refundable reservation, but due to a severe snowstorm I arrived one day late. Despite having available rooms, the front desk staff Saniyah and the manager Kevin refused to accommodate me in any way and left me stranded in dangerous weather conditions. This location showed zero customer service or empathy. Being turned away during a snowstorm is unacceptable. Hilton is a global brand, but this specific location completely failed to meet even the most basic hospitality standards. I will never spend my money at any Hilton property anywhere again. read more

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We were with a VERY large group (in the hundreds). They did incredible for such a huge group. We weren't the only large group like this either! Breakfast was amazing and plentiful. I got the best sleep ever in these beds with the mattresses, pillows, and comforters. Two waters and nice strong coffee was included in my room as well as Crabtree and Evelyn large toiletries. Housekeeping managed to keep up and did great. My only complaint was that I couldn't find a working ice machine. Easy in and out literally and related to being close to the highway. Minimal road noise. I slept great! Thank you Hilton Newark Airport; you went above and beyond. read more

What a terrible experience. I have been chatting with Hilton days prior to our arrivals. They let me know what we can get early check in but won't know until day of. Keep in mind I am a gold member. We booked a day use room since we had a 15 hour layover. We walked in at 6/6:15am, the First Gentleman to help us started off nice but then was very rude and cold and huffed and puffed when i asked if we can leave our bags with him. He did mentioned that we can check back in at 8am and see if rooms became available. I asked if we can use our gold member food credit while waiting and he said no since we aren't checked in. I went back up to a different lady at the front desk at 8am in which i was told by her that they don't do early check in for rooms and if one is available we can't be checked in until 10am.....she was rude and made it sound like it was in being a burden to her - she said that for day use rooms they can't authorize it until our "check in time" and rolled her eyes when i asked her if i can check in with her in an hour. We landed at 5:30am which is 2:30am west coast time. We were polite, understanding, but when asking questions as to if we can upgrade the room to be checked in earlier they started becoming defensive. We sat in the lobby from 6:15am - 10am. read more

50 minute shuttle times, when advertised for 20 mins. Van driver obnoxiously singing after a long flight isn't what you want

Terrible Hilton. Everything is worn out, dingy and stained.. stained walls, stained couch, stained carpet. Would never stay here again. Dumpiest Hilton property ever.. Don't stay here. read more

Hilton Newark Airport - Stained couch.. - Hotels Near Me - Elizabeth, New Jersey

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Restaurant is nice and their food is delicious but hotel service sucks, got there just to be told my reservation was canceled and then told me i was scammed even though my card showed a charge from them??? none of the staff could get their story straight and were rude being no help only telling me i supposedly got scammed, mind you I called when I left NEW YORK JFK AIRPORT to confirm I would still be able to check in since I was arriving at a later time than I expected and they confirmed that they had my reservation and would be expecting me... read more

Anthony at the front desk is amazing !!! So sweet and kind with my daughter. Made the entire welcoming experience perfect

I stay here often. My room tonight will not go under 72 degrees, even though I tried to set it to 64. read more

Hilton Newark Airport - French onion soup? It was not soupy at all more like jello. - Hotels Near Me - Elizabeth, New Jersey

The hotel room was run down and very expensive for what a person gets. The beds were doubles/full NOT queens. We were unable to control the temperature of the room even though their was set to 65 with the fan on high, we couldn't get the room under 74°. It was 10° outside. We were able to open the window and get the room to 72° but you have to listen to a lot of traffic noise. The room was so hot. It was unbearable and unsleep-able. Now the lobby that was a different story. The lobby was big, open, bright and inviting. We ate at the restaurant at this hotel, and I was shockingly surprised at how good tasting everything was. The restaurant was amazing. The pool is rundown and not operable. They'll be no swimming at this location. Very disappointing for the price. The shuttle bus to the airport was amazing. They said it ran every 20 minutes. When we got downstairs at 5 AM to get the shuttle, the first shuttle bus completely filled up and there was not enough room for many of us. I thought we would wait another 20 minutes and was going to order an Uber when The next shuttle bus showed up within seconds. The gentleman that runs the shuttle bus is amazing. He's fast and efficient and knows how to get through the airport quickly with back routes that many aren't using. read more

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Not my favorite airport Hilton. It was a last minute booking to give us a place to nap after some flight interruptions. The room was older but clean, kinda typical of airport hotels. Disappointed that the on-site restaurant had already stopped serving food at 10pm on a Saturday night. The bed was comfortable, as expected with Hilton. I slept well! The shuttle is 24-hour, and was on schedule as advertised (not to be taken for granted these days). I used the mobile key in the app so my only interaction with staff was a quick phone call about the restaurant and shuttle. Everything was ok, standard, it got the job done for us. Nothing that made me feel special or welcomed or even recognized as a Diamond member. No big deal, just didn't earn the 5 stars I generally like to dish out in a review. I'll consider this hotel again in the future, but not before weighing other options. read more

Tajee, the gentleman working the front desk was extremely busy with back to back people pouring in with reservations and he remained polite and composed the entire time. He was stuck working alone but maintained decorum. read more

I would not recommend staying here if you are business traveler. Try the Marriott down the street. I've stayed here a few times and without fail, I'm woken up by people screaming and yelling in the halls, and the front desk people do not care. I just can't keep being woken up in the middle of the night when I either have to work in the morning or have to catch an early flight. This is not a hotel who respects the business traveler. read more

I'm rating Hilton Newark Airport for its airport parking and shuttle service. (I did not stay in the hotel, but use their parking lot as long-term parking for international trips.) I just wanted to sing the praises of parking at the Hilton Newark Airport for International trips. It's SO convenient, and the price is UNBEATABLE! The airport is, literally, across the street. Their shuttle is big and comfy and luxe - not one of those scrawny/beat-up mini vans you sometimes see with other hotels. But best of all is Percy, the shuttle driver. He is so helpful and prompt and communicative and friendly and efficient. We're old-hats at using this service now, but it's so nice to see how communicative he is each time - to the airport and back - to customers who may not know how the pre-paid parking situation works. He explains the whole (slightly convoluted) process clearly and calms the fears of any newbies. I, of course, didn't plan ahead so I had no cash to tip Percy for his wonderful work the past trip, but I wanted to at least give a shout-out to him to let Hilton know how wonderful he is. read more

I booked this as part of the "Park, Stay and Fly" package. I pre-paid online -- decent price for one night stay and 9 days parking. Parking lot is secure with a fence around it. The only complaint I have is that I was double charged for the night as the young girl at the desk didn't understand that we paid for everything already. This was easily fixed by a call to the hotel. The room itself was good -- bed was comfy, shower pressure was good and the airport shuttle was on time. Getting the shuttle back to the hotel was a pain. It took us 45 minutes to get from our gate to the shuttle area (you have to take a tram and a bus and.....its nuts trying to figure out where you need to be). read more

Easy access from airport, hotel rooms need some major updated. Our room was really pretty dusty. Restaurant on site was surprisingly good. Beds are comfortable. Shuttle to the airport was seamless. Big thanks to Percy who provided comic humor and tips about getting around the airport and just a lovable guy. read more

Ehhhh, It serves its purpose. Definitely needs a refresh. Room had issues, outlets were placed upside down during installation and they don't work. Tile floor in the bathroom was broken. Catching an early flight and It's close to the airport. It has a shuttle that leaves every 20 minutes 24 hours a day, 7 days a week. My advice is to get very early. It was a mob scene. read more

Hilton Newark Airport - Standard room bathroom - Hotels Near Me - Elizabeth, New Jersey

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It's not often I give a hotel a 5 star rating, especially after only staying one night. And I was really close to giving this one 5 stars, but then I realized I've given 4 stars to hotels that had better services and amenities. This hotel was great, but nothing exceptional to note. Maybe it's because of the string of disappointing hotels I've stayed at since the pandemic started and the lack of services they offer "due to COVID". I think hotels get a different rating system since COVID. Since most hotels use COVID to cuts costs and amenities now, this one gets 4 stars for trying to maintain pre-COVID hospitality standards. The decor and lighting in this room was fantastic and the overall room was in excellent condition and was up to date and modern. The back lights made the room fun! The restaurant was open, which was nice, seeing as the full service hotels I stayed at previously didn't have any dining option. read more

Hilton Newark Airport - Hotels Near Me - Elizabeth, New Jersey

The 1 star is generous. I was acknowledged that I was a Diamond member, but the front desk neglected to let me know what my credit was for my stay. I did get a txt after I had called the front desk and once I was in the room. The room was satisfactory. The desk lighting could be better, and the coffee maker which came with really really bad coffee, wasn't plugged in. The packet of creamer must have been at least a year old. I ordered a salmon cesear salad..DO NOT ORDER THIS!!!!!!!!!!!!!!!!!!!!!!!! I got a large box with cut up romaine thrown in, with less than an oz of parm. I also got two very very salty pieces of cold bread which was to replace the normal crouton (so not worth the $$$$$$ they charged for this). The salmon tasted good once I could find it in the 2nd box (yep a very tiny piece). STAY CLEAR OF ORDERING THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have stayed at this location several times. I will think twice before booking again. The only good thing was the shuttle to EWR. read more

I recently stayed at this location in the winter 2022. Overall, it's a nice hotel, professional and friendly staff, good accommodations. Moderately priced and close to the airport. During my stay, there was on early-morning fire (small one) around 3:30/4 AM. Everyone was safe and it was extinguished quickly. Many guests were hoping to grab some breakfast at Starbucks before heading to the airport around 6:30 AM. No dice. All they had was coffee. The barista was pretty short and curt with hotel guests that asked about a breakfast item or pastry. Like the guests were bothering her. She could definitely use some customer service training. I don't really buy anything from Starbucks but PROS * Conveniently located near EWR * 24-hour shuttle service * Parking garage * Freeway accessible * Nice lobby decor, although some of the bar furniture should be replaced * Pantry (limited items though) * Starbucks in the lobby * Nice bar area and the staff is pretty good / attentive / professional * Four elevators * Soundproof windows * Plush carpet in the hallway on the floors. You don't hear people walking nor wheels of luggage. * Spacious rooms * In-room safe * Pretty good HVAC * Room darkening curtains * Dove bathroom products (shower gel, shampoo, conditioner) * Restaurant breakfast, server and chef were very good CONS * Some furniture/decor is dated * Old phones in the room * Small bathrooms. The bathroom door almost hits the edge of the commode. * Low height bathroom vanity * Elevators and hardware is dated * Some front desk staff can be too focused on work and not customer-friendly. Other staff are really great and aligned well with the Hilton brand. * Cemetery out back! * Limited loading and unloading area for check-in read more

Without asking received an upgrade at no charge to a huge executive suite. What a wonderful way to end my trip to NYC. Hotel was clean, well staffed with friendly crew members. The shuttle to the airport comes every 20 mins right on time, first come, first served. Our driver was wonderful, her smile and personable nature was a delight. read more

We did the park, stay, and ride for our trip to Disney, and I wouldn't do it any other way in the future. The only downfall was that the pool was still not open since COVID, which was a bummer for our kids. read more

Not bad. Parking is both expensive and an issue. They have valet service but the location is not marked and its difficult to find attendants. Overall the valet service is just poorly implemented, confusing and not worth it. Rooms were descent size and comfortable. Very small bathrooms. Restaurant is pricey but very friendly and efficient staff. read more

From appearance to architecture, the Newark Airport Hilton is ancient by modern standards and has mid-century zeitgeist written all over it. In fact, if you try real hard you might catch a glimpse of brand founder Conrad Hilton checking out the latest arrivals from Pan Am and chaining through some Lucky Strikes in the very handsome lobby. I'm kidding of course but having been to a few meetings here, the Hilton Newark Airport is exceptionally professional and on point in everything they do. The facilities are always well prepared and ready to go and if there is a problem the staff deals with it in stride ensuring that the business at hand never skips a beat. The food is hotel central casting, trays of nondescript sandwich wraps that leave everyone playing guess the contents - not notable by any means but tasty and not worth a demerit. As for the rooms, they are clean comfortable and "Hilton Anonymous" in the extreme. You could be anywhere and nowhere and not know the difference. The point is, the water is as hot as you want it, the towels are plentiful and you're not going to find a toy surprise courtesy of the last guest under the bed. If you're looking for a place to get your work done without distraction, this hotel constantly proves they've done it before with their eyes closed and leaves nothing to chance. The Hilton Newark Airport - you won't really remember it, but you won't forget it either. Five stars. read more

Whatever you do, do not stay here. This place is in need of a serious upgrade. During my recent stay somebody got stuck on the elevator that was old and getting a remodel. The room was absolutely dirty. There were scuffs on the walls, mold in the vents, the headboard was scratched and dirty and so was almost every surface of the room. It looks like you took a time machine back to 1999 with the terrible artwork on the wall and you can just tell nobody cares to take care of the place. The worst part is that the air conditioner does not work. It is SUMMER! They got a new system that does not regulate correctly. They are fully aware that the air does not work and they run around bringing fans to your room to help with the issue. This is a central air problem and does not solve the issue. I didn't pay to stay in a room that did not have air conditioning. The bar also has drinks listed at a lower price and they will charge you more for them so be careful. The only great thing deserving of a star is the shuttle service to the airport and the maintenance staff that brought the fan. (Markeith & Ike) - when i complained about these issues to front desk I simply just got a sorry. There was nothing else they could do. Upper management obviously trickles down to the front staff because not one person tried to fix any of the issues or concerns and all I got was an "i'm sorry" - Stay somewhere else as the price to stay here was not worth it and outdated and the air conditioner is broke! read more

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I will only comment on the Starbucks that was part of the hotel. We were given $10 vouchers since our flight was early and the breakfast buffet was not open yet. They did not have all the traditional items given the location, but there was enough to choose from. There were no complaints regarding the service. I had a yogurt parfait ($5.25) that came with vanilla yogurt, strawberries, blueberries, raspberries and granola. It was rather satisfying with everything appearing to be fresh. The price was a little steep, but it should be expected given the location of it. Will I go back? Possibly. read more

Hilton Newark Airport - Yogurt Parfait - Hotels Near Me - Elizabeth, New Jersey

Quick shuttle, friendly staff and clean rooms. Easy access to the airport, and there are some nearby eateries that are walkable. Train to Manhattan is nearby as well. read more

Please avoid staying here. The manager Leo S was utterly atrocious. Our flight was delayed and he was not accommodating when we arrived for Check in. 15-20 mins late, he stated that our rooms were fully booked although their website showed availability. We booked months in advance and our two bookings were fully paid. We as foreign to the state had to find another local hotel to stay. They basically left us homeless. I will never book at a Hilton again. read more

Excellent nights sleep and the shower was hot and wet... very enjoyable experience... highly recommend if you want a good night of zzzzzzzz.. free ride to the airport to boot... you really can't ask for more read more

Hilton Newark Airport - If a cup of coffee doesn't wake you up.. this certainly will!! - Hotels Near Me - Elizabeth, New Jersey

I rated two stars heres why -The double bed hotel room we paid $200+ and tax for was not equipped with a microwave. Took me awhile to find the fridge, it was in the closet. -The beds and pillows are uncomfortable. -the breakfast food is outrageously priced for terrible quality....dinner is priced the same and it also wasn't anything special and very costly -$18 for one night, over night parking -I was told the pool was open and accessible during booking, as soon as we arrived I was told due to covid it is not accessible I would have never come with my two kids and it was a non refundable booking -the Starbucks coffee was terrible I ordered a chai latte and it tasted burnt (I order often and know this is not good quality) Positive notes -the room is clean and smells clean too -the staff are so courteous and friendly read more

we called to confirm our reservation before arriving at the hotel and were told we had no reservation. we had to scramble for another one that we were lucky to get considering we're were leaving the country the next day for 2 weeks! The Hilton refused to refund us our money so we double paid for the stay! We hope you will follow us in NOT patronizing this hotel! Also the people we spoke to were not very nice. read more

terrible... came in to a fridge not working and had to call multiple times with front desk being dumber than doorknobs. all telling that same line "maintenance was handling it" four hours later and I had an early report time and still nothing. thanks for the wasted food I had to dump because of your dump. something simple as having a working fridge would be nice you would think. read more

Don't rely on the hotel shuttle as they will send full ones that are already filled with flight attendants and can only actually pick up 1 or passengers while you have to wait another 20 mins and that they will tell you they will send a another shuttle right away while they are taking their sweet ol' time. read more

Pathetic customer service . Four ppl answering one man with a Simple question .. while I am The only other person standing in line ike an idiot. Then a condescending look from one of four who says hello Rudely. Androgen she triode to evade my Simple parking question. As I restates the simple question. She answered. I walked away. And she yells... your welcome. Bad service does not deserve a thank you. Smoking section right at door of entrance... how disgusting. Back in to ask for policy. You can smoke anywhere. Even at entrance read more

Booked an overnight stay online. Although we selected on overnight stay, it booked it as a "day use" room. We called the hotel to verify that it was an overnight booking, they confirmed it was. We also got an email confirmation saying it was an overnight booking. Long story short we were called by the front desk rudely demanding we pay additional fees or check out immediately. They charged us 3x the initial cost. Customer service did not help and they even admitted it was a common issue. Hotel quality was low, seems to be run down and staff was rude. Especially for the enormous price we paid. Do not stay here. read more

The hotel customer service is really good, great food and drinks. I really enjoyed the food and breakfast could use some improvement. The prices are a little over the top but well put together diner and will definitely come back here again. read more

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We landed at Newark International Airport and the Hilton shuttle was parked and available as soon as we arrived at Station P4 on the Air Train. The driver was very personable, despite having a full shuttle. With the Hilton Honors app, we were able to check in remotely and get our digital key. We just entered the hotel, skipped the front desk, and walked to our room. The digital key worked perfectly! All staff were kind and respectful. The hotel is a bit dated, but the room was very clean. read more

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The staff here were all wonderful from the very nice man who checked me in and gave me extra waters, because I told him how thirsty I was. He seemed concerned because I told him I was diabetic and had just gotten off a long flight. The hospitality extended to the bar tender and then in the morning to the servers in the restaurant. The chef who took care of the breakfast bar was not only exceptionally friendly but she took great care of the breakfast bar itself. The food selection on the breakfast bar was also great. They have actually considered the desires of our visitors supplying food choices normally only scene overseas. The fruit salad was so fresh and was carefully prepared. Having grated cheese next to the scrambled eggs is also a really nice touch. All in all I would recommend this hotel. read more

I used Hilton Newark Parking for the first time. Very disappointing. I reserved a spot - got there. - NO OPEN SPOTS. Saw some people had parked in the yellow zone so even thought I didn't want to, I did the same since I didn't have time to go elsewhere. The shuttle drivers are complete idiots. Go line up and there are two shuttles just sitting there. I asked the driver if we could put our bags in while we wait, he rudely says no. I said why would you not allow it? He said "I don't have to talk to you or answer your questions." I was floored. Nasty and rude. So many other options - go elsewhere. read more

If I could give negative stars I would. I can NOT believe Hilton put their name on this property by far the worst HIlton I have ever stayed in. Had I not been in a layover and in travel over 23 hours and checking in at midnight I would have left but I was beyond exhausted. The SMELL.... DISGUSTING! Had to open the window and turn heater on bec it was so bad. The whole place looked like it needed a MAJOR overhaul. Now let's talk about waking up to the biggest cockroach chilling on the shower curtain! FUCKING GROSS! All around NEVER AGAIN! I mean it was that bad..... HILTON IM EMBARRASSED FOR YOU..... read more

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