I had a pico laser done today by Aggie. I am very please…read morewith her professionalism. I Strongly recommend her care at this location!

I had microneedling and lip filler done for the first time with Liat…read more From the second I walked in, she made sure to create a calm and relaxing atmosphere because I was very nervous. She was super professional, kind, and explained every step of the treatment so I knew exactly what to expect. I was most worried about the lip part, but the numbing completely neutralized any pain... honestly, I barely felt anything. She also guided me on how to breathe properly to make the process easier. An amazing experience. I will definitely be back

Great location easy to get to and plenty of parking. Knowledgeable sweet staff. Lisette recommended…read morethe clear and brilliant treatment and explained the entire process and post care thoroughly. The initial redness went away quickly and after a few days my skin now looks and feels refreshed and rejuvenated. Thanks again I'll definitely be back.

There are ongoing legal claims against LaserAway (2025) about deceptive sales practices, where…read morecustomers say they were misled into buying extra treatments without clear consent. I had a very concerning experience with LaserAway that people should know about. The sales tactics are aggressive--they keep pushing you to sign up for more treatments, and it becomes really confusing what you're actually agreeing to. In August 2025, I had just lost my job and was focused on paying off existing balances, which is reflected in the ~$6,300 payment I made to Comenity that same month. I was trying to eliminate debt--not take on more. Around that time, I reached out to LaserAway asking for the lender information so I could pay everything off. During that interaction, something shifted. They started reviewing my account, saying I had "value" or "credits," and that they could "update" or "take care of it." I was sent something digitally, and if anything was signed, it was done quickly and under stress, without it being clearly explained that THIS WAS A NEW $5,155 FINANCING AGREEMENT FOR 6 TREATMENTS. My mindset was that I was closing things out--not signing up for more. However, I was signed up for 6 additional treatments without my clear understanding. Then in March 2026, I went back just to ask if I had any leftover credits--completely unaware there was a $5,155 balance. They told me I did and encouraged me to use them, which made everything seem normal. Then in April 2026, Comenity/Alphaeon started calling my dad (who has nothing to do with this account) saying I was overdue and adding late fees. That's when I realized what happened. The financing was done through Alphaeon/Comenity, and I was not clearly told I was opening a credit account or taking on a new balance. I only realized this 7-8 months later, and by then I was told it was too late to dispute. Another major concern is that neither LaserAway nor Alphaeon/Comenity have provided a signed contract showing I knowingly agreed to this $5,155 balance--only a receipt and generic confirmation, which does not prove informed consent. Also, this charge was processed through the Glendale location, even though I consistently go to Woodland Hills and Calabasas, and almost all my prior receipts are from those locations--not Glendale. In the past, I've also been told I was receiving complimentary facials or lotions, but was later charged without my knowledge. When I called it out, I was told the assistant involved was no longer there, which shows a pattern of unclear or unauthorized charges. It's extremely difficult to get help--calls go unanswered, and in person they refused a full refund. From my experience, you go in to manage your account, but instead get digital forms via text/email that lead to more charges without clear explanation, and by the time you realize it, they say it's too late to dispute. If this happens to you, read everything carefully and don't sign anything unless you fully understand it. You can also file a complaint with the Consumer Financial Protection Bureau: https://www.consumerfinance.gov/complaint/ CONTACT THE CONSUMER FINANCIAL PROTECTION BUREAU BECAUSE IT FEELS LIKE A SETUP WHERE LASERAWAY HITS YOU WITH HIDDEN CHARGES AND COMENITY/ALPHAEON GIVES YOU A SHORT WINDOW TO DISPUTE, LEAVING YOU STUCK WITH THE BILL.

Absolutely Wonderful Experience with Irina!…read more After a lot of research, I chose EllEve for my wellness journey, and I'm so glad I did. Irina was absolutely amazing from start to finish. The moment I sat down with her, I felt comfortable and knew I was in good hands. What really impressed me was how much she genuinely cared about my health and overall well-being. She didn't just talk about treatment options--she took the time to learn about my goals, answer all of my questions, and explain everything thoroughly. I never felt rushed, pressured, or like "just another patient." Irina is incredibly knowledgeable, but what makes her stand out is her compassion. She emphasized safety, follow-up care, and monitoring my progress, which gave me so much confidence in the process. It's clear that she truly wants the best outcomes for her patients. The entire experience at EllEve was professional, welcoming, and positive. If you're considering weight loss treatment or any wellness services, I highly recommend scheduling with Irina. Finding a provider who combines expertise with genuine kindness is rare, and she is truly a gem. Thank you, Irina, for making me feel supported, informed, and excited about my health journey. I can't wait to continue working with you!

MASSIVE SAFETY VIOLATIONS AND CONSUMER FRAUD -- BEWARE! ​Do…read morenot be fooled by Irina's friendly demeanor. EllEve Med Spa is a major safety hazard operating purely out of greed. If you care about what goes into your skin or who is touching your body, look elsewhere. ​Consumer Fraud & Medication Falsification: Irina routinely engages in predatory consumer fraud. She pre-mixes neurotoxins in back rooms and pulls out pre-drawn syringes when you aren't looking. You think you are paying for premium Botox, but she is secretly injecting you with cheaper alternatives like Xeomin to lower her own costs while charging you top dollar. She is also unethical enough to take free company product samples meant for demonstration and sell them to unsuspecting clients at full market value. ​Illegal "Paper Doctor" Setup & Charting Fraud: But the most terrifying part of this business is the blatant medical illegality. The spa advertises that they operate under a Medical Director, Dr. Steven Rosenblatt. Do not let this fool you. Dr. Rosenblatt has never stepped foot in this office. He is a medical director entirely on paper to create a false illusion of safety. ​Because the doctor is completely absent, Irina handles all the paperwork herself. She performs and signs off on the mandatory "Good Faith Exams" under the guise of her Nurse Practitioner (NP) status. But under California law, an NP cannot use their license to falsify medical charts, write down "Botox" when injecting cheap alternatives, or use a paper director to completely bypass physician oversight. ​Unlicensed Personnel Doing Dangerous Medical Procedures: Because there is zero real doctor supervision, Irina has her licensed esthetician, Emjay, performing invasive medical procedures like microneedling and plasma pen skin tightening. California law explicitly prohibits estheticians from performing these treatments because they burn the skin, cause scabbing, and cross the line into the practice of medicine. Irina cannot legally delegate these procedures to an esthetician, making this a textbook case of aiding and abetting the unlicensed practice of medicine. ​Zero Client Dignity: To top it all off, client dignity is nonexistent here. If you get laser hair removal done on your private areas, expect Irina to gossip, laugh, and joke with her staff about your body and personal hygiene behind your back. ​A business owner who steals from patients, falsifies charts to cover for an absent doctor, gossips about clients' private parts, and employs unlicensed personnel to perform deep tissue medical treatments shouldn't have a business license at all. Run, don't walk, away from this place.

I had laser hair treatment with Anabelle and she was great. she made sure all areas were targeted…read moreand educated me on everything I need to know going forward!! -Thank you!

My fiancée and I have been clients at New Look Skin Center for laser treatments, but our recent…read moreexperience was extremely disappointing. Due to a scheduling mistake on their end, an incorrect appointment was made, which resulted in a $142 charge that we strongly believe is not justified. We reached out in good faith to resolve the issue, but it was not handled appropriately. What made the situation worse was the interaction with the manager, Tanya. Instead of helping resolve the problem professionally, the conversation became unproductive and felt disrespectful. We did not feel heard or taken seriously as clients. Additionally, my fiancé's previous review about this experience was removed, which is very concerning. Because of that, I am sharing this experience again. This situation raises serious concerns about both customer service and transparency. We hope management takes this feedback seriously and improves how they handle client concerns in the future.

I had such an amazing experience at this med spa! I went in for Kybella, chin filler, and Botox,…read moreand I couldn't be happier with my results. Rebecca was my injector and she was absolutely incredible. She's not only knowledgeable and skilled, but also so sweet and reassuring. She really took her time explaining everything, made me feel comfortable, and listened to exactly what I wanted. I never felt rushed or pressured just completely taken care of. The results look natural, balanced, and enhanced in the best way. I feel more confident and still like myself, just refreshed. Highly recommend Rebecca if you're considering any injectables! Thank you so much Rebecca.

I've finally come back to Glow 2 babies later and it is much needed Mommy time, that has been long…read moreoverdue!!! I was serviced by Elnaz and she was kind & provided recommendations while also being able to address my immediate concerns. Her directions were clear and easy to understand and she made sure I was comfortable throughout my experience. I decided to come back for cosmelan however the formulation has changed so I went with complexion code, I trust that I will have similar results as I did with cosmelan as Elnaz assured me that it works just as well! I'm excited with what I chose to have done today and honestly want to continue to prioritize my self care in the new year!!!! My before and after pictures speak for themselves. In my first picture I went filter crazy bc I was always scared to share pictures of myself due to severe hyperpigmentation but as you can see the results are amazing and I can't wait to get back to having clear skin in a few weeks!!!

Roxanne is the best, every service she's ever done for me has been amazing. Been going to her since…read more2018 on & off.

Great service! Clean space, Roxanne is friendly. Painless and effective laser results.read more

Dr. Michelle is wonderful, she's extremely down to earth, very educational and never rushes through…read moremy procedures. She seems to genuinely want the best outcome and has never pushed outside of what she thinks is absolutely necessary. Definitely worth the visit:)

Dr. Reyes is the amazing! She is dedicated to helping her patients feel like the best version of…read morethemselves!

I would absolutely not recommend this laser center to anyone…read more They enforce a 48-hour cancellation policy, but when you actually try to call to cancel, you're stuck on hold forever and the automated system says they'll call you back, which they never do. I attempted multiple times to reach someone and couldn't get through. I even messaged them more than 24 hours ahead of my appointment explaining that my son and I had the flu, and they still charged me a cancellation fee. On top of that, their membership system feels like a trap. I've accumulated multiple laser facial sessions that I haven't been able to use because I got sick twice last year and had to take antibiotics. For laser treatments, you have to wait until you finish the antibiotics plus another 10 days before you can even resume services. Meanwhile, the sessions just pile up. The worst part is that you can't redeem any of those sessions unless your membership is currently active, so you're basically forced to keep paying or lose services you already paid for. To make matters worse, two separate times my lash extensions were burned off during treatments, and when I complained about it, nothing was done. No compensation, no attempt to make it right. Between the impossible cancellation system, unfair membership rules, and poor customer service, this place feels like it's designed to take your money rather than actually care about clients.

Save your money and go to a smaller laser company that actually cares. I went to SEV for 6 sessions…read moreon my upper lip and side burns; the nurses obviously aren't equipped with the right knowledge so my face was actually stimulating hair growth in places I'd never seen before because they were going over areas I didn't have growth in. Every session was the nurse asking ME which level I did before/what I want to do. They also changed machines after my second session where the nurse literally said "those laser machines didn't work well, these are better" -- so you're telling me I wasted my first two sessions using a bad laser?? So happy I found a better laser company now that actually knows what they're doing and are educated in this area to tell me what to do/not to do.