I called for a quote and they Showed up the next day. Friendly and quick. Got the job done and made…read morea new customer

Eddie and her team are great! Very communicative, timely and competitively priced. They are…read morefocused upon delivering quality product and being transparent with their customers on the status of the delivery schedule.

I'm embarrassed to admit the # of water bottles I was going thru on a weekly basis since I really…read moredisliked the taste of the water at my house, but we are (almost) a water bottle free house now thanks to Culligan. Jim from Culligan came by on a Saturday afternoon and convinced us that we would be satisfied with their water filtration system. A week later it was installed and I've been drinking more water than ever since it tastes so good! Even my just as picky daughter agrees this water is good. There was a slight issue that our ice machine was hardly producing ice after they left, but they came back to check it out after a quick phone call...and now we have plenty of perfect tasting ice and water. Highly recommend! It's a bit costly, but no more than you'll spend on bottled water for your home if your family consumes as much water as mine does.

They've been great for us. Recently had 10 bags of salt delivered and the gentleman brought them in…read moreand into my basement and even filled up the machine. Always been pleasant whether it's water testing or fixing my RO system etc.

We have had Water One for years because their water is great tasting and their delivery timely…read more Their customer service however is just not that good. We had a problem in the past and repeated calls by myself went without reply. Finally, I gave up trying. Great tasting water though.....

We have had water delivery service for many years with by companies like Nicolette, Hinkley and a…read morefew other corporate run providers and have been sick of paying to much, poor service and nickel and dining us with fuel surcharges and what ever else they can sneak in over time. Had enough like us??? Water Ones approach is different and their service has been outstanding. You can call the day before you need a delivery and they come out. The rates are fair. Most important the water quality is very good. Stop get screwed over by the big guys (nestle) ... just like your cable provider and will sacrifice any customer satisfaction just to make an extra dollar. Not the case at Water One.. I highly recommend checking these folks out... we continue to be impressed every time. Yes I'm actually a happy customer!

Will not return the bottle deposit for 7 jugs when I cancelled. Luis says they are not liable for…read morethe debts of the previous owner (recently changed ownership) Added fuel surcharge, and delivery fee recently, so I cancelled. Phone is now rarely answered, so delivery request requires to leave a message. Stay away.

I have been calling for over a week and left several voicemails, talked to someone 2 times and was…read moretold to call back, also sent emails. Wanting to set up new service - for delivery of water to a small business in the area. We are a small business and like to support other small businesses I can't seem to get a response back. Maybe your not accepting new clients for delivery of water.

They filled up my intex above ground pool. I had gotten the pool used from a family member and upon…read morefilling it we found a few tiny pinholes and the driver (sorry I forgot this name) helped me patch them up. They are super nice-super fast. I called on a Friday and they came on Monday. I will definitely use them again.

Very tragic. We put in a second pond because our first pond the fish had reproduced and needed more…read moreroom. So they pumped 6000 gallons of water in and we turned on the pumps to recercutate the water. All seemed good until an hour later fish were dying - Within 2 hrs everything we had raised for the past 6 yrs was now floating dead in both ponds. We were told it was fish safe. This was not the case. So far we don't have answers as to where the driver got his water, Had to have high levels of Chlorine in it. Lost about 80 beautiful fish friends. Not sure when it will be fish safe , Hoping the owner will call me back and make this right. My fish were healthy and happy they died a painful death.

After a lot of research, we decided that a water softener and reverse osmosis system was the right…read moresolution for our home. We initially looked into Costco and their recommended company, but were surprised when their quote was nearly double what we ultimately paid. That's when we called Culligan of Crystal Lake, and Stewart Gow came out to meet us, his license plate read "CLGN MAN," which made us smile. Stewart has been with Culligan for 20 years and it really shows. He never tried to upsell us or push anything we didn't need. Instead, he patiently explained the whole system, answered all our questions without any pressure, and gave us a straightforward price we felt great about. The installation was handled professionally, and after a week of using the system we couldn't be happier. Today, Stewart even stopped by to double check that everything was working perfectly. The other company offered a discount if we wrote a review before even using their product. This review, I'm writing because I'm genuinely thankful for the outstanding service, quality product, and personal touch we received from Stewart Gow and Culligan of Crystal Lake. Thank you!

We moved into our house in 2021. There was already a Culligan Mark 89 with the flow meter so it ran…read morewhen needed (after 800 gallons). It softened the well water. I added salt, it softened the water. Comed power would come and go, I would reset the clock so that it would cycle at night. 22 years passed. It softened the water. Recently noticed a very slight change in water from activated carbon filter water in refrigerator (sourced directly from unsoftened water). Also started getting harder water in shower, Asked Culligan Water of Crystal Lake to inspect for their standard service fee. Tested the water and found that it was cycling correctly by testing the warm water (hard) and the cold water (soft), compared to the un-softened well water (really hard). Adjusted the cycle to run at 600 gallons instead of 800 gallons. Soft water again after the hard water finally cleared from water heater. Technician was super polite, technically strong, didn't want to sell me anything new, assured me that the system was working great and that they could service all but the flow meter (hasn't been manufactured for years, appears to be separate supplier - fleck). Very happy, hopefully won't have to call them again because the product just works that well. PS try to find a picture of a Mark 89 with a flow meter on the web. Rare as hen's teeth. From patent on flow meter, appears to be a very old Fleck.

Great experience with a rental here and Anthony, he's extremely professional and thorough and…read morereally made it a pleasant experience.

This is a review of someone who works at the Culligan site in Wheaton who also handles the Penske…read morerentals there. Anthony was AMAZING to deal with! I was moving out of state and had just found out that not everything fit on the mover's truck. I needed to haul the remaining items by myself to another state. Anthony helped me get a cargo van on short notice; he made sure it was swept out and cleaned for me; he took me out to the van and showed me everything I needed to know about driving it; he located windshield wiper fluid and made sure I had enough in the engine's reserve. He took care of me and made me feel like an important customer. I went to the Culligan site for something other than water, but if Anthony treats his Culligan water customers with the same care and attention he treated me, then l know they are getting royal service. Bravo, Anthony! You are exceptional in today's world and I hope your employer appreciates you!

Had a water softener installed. Excellent and quick service on the install! They walked me through…read morethe softener and how to operate it and cleaned up after the job was finished. Definitely recommend working with them.

Have to leave comment on the service technician who came out today. His name ROBERT HUGHES. I hope…read moreCulligan sees this review. In a nutshell this guy is awesome, knows his stuff, REALLY knows his stuff. On a 1-10 scale?? 11. Nice job Robert. In the future if I need a technician, I'm calling for you!!

John provided excellent service - assessed our need, offered 3 options, installed the solution…read more Highly recommend Restore Plumbing to receive quality work at reasonable price.

The arrived on schedule on Friday morning did an excellent installation in removing the 10 year old…read moreWhirlpool softener with a new AquaPure 18000 with its separate brine tank purchase from Home Depot. Salesian an A+ installation.