My favorite hardware store I go here whenever I can, rather wandering aimlessly through the big…read morestores hoping to find my item or help. I can always find someone to help me here plus there is always a cashier in duty rather than forcing me to use self checkout. P.S. They also have a great spice selection

Very good customer service! Nice, bright, wide aisles. Lots of inventory. Location was fully…read morestocked. Lots of folks wanting to help you . M

Ambiance is nice, service is great and the food is very good. Nice place…read moreThey have hundreds of bourbon brands and they make there own beer. They have charcuterie boards of all kinds you can mix and match Fun place to drink and dine!

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

Got money to BURN?! Then, this place is for YOU! I needed an…read moreinline switch for a lamp I made. A simple, inline switch. I asked the guy standing by the register for one and he walked me over to them. The heavy duty one? he asked. No, I said, the light-duty version. He took it from the hanger and held it out toward me. Then I saw the price hanging right there in front of us both. SIX DOLLARS AND, LIKE, NINTY-SEVEN CENTS! For ONE?! (Disregard the website price, totally. In-store it's $6.97!) Wait, WHAT?! I told him there was NO WAY I would pay that much! and I left. I drove directly to a Home Depot. I bought TWO of them for $2.97 EACH! Even after taxes, I paid less for two than they wanted for just one and that's BEFORE taxes! On the drive back home, I promised myself I would NOT be installing one of those new switches until I first posted this review. Promise made, promise kept! Time to install my $2.97 switch now!

Always treaded with respect. With a fair price. All employees know where everything is in the…read morestore. Al is a great person. BUT I have to say the Dog is my favorite employee. Great Hardware store +++++++ so much more.

They are so knowledgeable about their inventory & where it's located. Nice crew working there!read more

My go to place for just about everything. I'm active duty military and live that it's the only…read morehardware store within 20 minutes that provides a military discount. Staff is usually helpful and friendly!

Great store with great service and a beautiful grill area. Providing almost any possible hardware…read moreneed

Over the past years, I've shopped at this store because it's convenience. Your welcomed when…read moreentering the store and asked if they can help. Most of the time I know what I'm needing, just not where it's located. All workers were very helpful, cutting down the time wandering around searching for a simple item. They've had everything I've needed over the years for house repairs. I've never had a bad experience with this store over the years. The store was recently expanded slightly in size and reorganized their isles to fit more merchandise.

EVERY time I've been here, the staff is amazing and last night was no exception! They're very…read morehelpful, sweet, and provide top notch, professional service from the minute I come in, to the second I leave their store!!

Hey paint department, I know you're all busy, but acknowledge customers standing there waiting…read moreplease. A quick, Hi I'll be right with you, goes a long way. The last two times I stood there patiently while you answered phones, left to go retrieve carts, and handle other duties without a simple hello. For a smaller local store, you've got to do better. Had I not already bought the first gallon there, when it happened the 2nd time I would've walked out and went to a big box retailer down the street where I wouldn't stand like an invisible statue for 20 minutes.

We have been customers for thirty years and this business is amazing…read more We mostly go to the Dyer location. We live 1/2 mi away. Recently, we ran out of propane. And my husband and I are not able to walk at this time. We called the store: they sent someone to come get our tank, fill it in store, and bring it back. The super employee even checked to make sure grill worked !! And didn't charge us for anything but the regular propane price Thank you, Gus Bocks Dyer

Just a heads up. They will not copy keys uless you buy theirs. So dont walk in with your own blanks.read more

Great store, great service, very fair pricing. I've been shopping here since they opened, the…read moreemployees are always friendly and helpful and if they don't have what you need, which usually they do, they can either get it for you or direct to someplace that might have it. Very happy to have a neighborhood store that saves me from going to the big box stores,,, SHOP LO

No employees wearing masks today, so we turned around and left. We'll get stuff elsewhere.read more

Great selection of quality items and easy returns. Employees will walk you to items that you need…read more The value here is in the quality of the merchandise. I usually find what I need here with one stop.

Definitely not my favorite location. I was looking to get a LG dehumidifier and Walmart had it…read morecheaper but customer service refused to price match because they don't know if Walmart has it in their brick and mortar location. This was unfortunate because two employees had to fish the dusty unit from the very top shelf via ladder and it took them quite a while to source the ladder. A lot of time was wasted and because customer service refused to price match -- I ended up making the purchase elsewhere for cheaper.

Their service is top-notch. Highly recommended! Their motto is large enough to serve, small enough…read moreto care.

Super convenient down town location. Very friendly and helpful staff…read more Great resource right in our neighborhood.