I was so excited to schedule an appointment to get my house cleaned before the holidays…read more My husband and I spent extra time picking up clutter to try and make it easier on them. 15 minutes before the appointment, they send a text message that they will be an hour and a half late. Sure, fine, things can happen. Two hours and 15 minutes later-they are a no show. No response to messages or calls. Rearranged our whole day to be available on a weekday afternoon, only to have them waste our time and put us in a bind for scheduling with another service. Would NEVER recommend these absolute flakes.

Great American cleaning did an amazing job. They were very professional from the beginning of the…read morebooking process. I booked online, I got an immediate confirmation, followed by, updates every step of the way until dispatch on the actual date of our appointment. I even saw a photograph of the person that was coming to my house which was quite comforting. The crew was very detailed and thoroughly cleaned my home (deep cleaning) They requested a walk-through prior to leaving the process to ensure that I was 100% satisfied. Which I was! I highly recommend using their services.

I wish I could give these guys more stars because this is seriously the best clean we have ever…read morehad. I'm a working mom with an eight month old who is into everything and a 6-year-old who is as messy as any other kiddo, and trying to manage cleaning and working and kids and my sanity has been a challenge. When I called these guys for a deep clean, my house was in desperate need of it. I had fallen behind, and I felt terrible when people would come to visit because I'd do my best to clean, but it just felt like it wasn't enough. Coming home today felt like the biggest weight off of my shoulders. They went above and beyond to make my house feel like a home again getting in all those nooks and crannies where dirt tended to congregate and making it to where I feel like I can finally breathe again. THANK YOU SO MUCH!

They use temps from craigslist with no background checks. Be VERY careful letting these people into…read moreyour home. They scammed many people I know by performing 1/2 cleans, and then threatening to push your bill to collections when services weren't rendered. DO NOT USE THIS COMPANY.

We have had a great experience with Got It Maid. Our crew lead Stephanie is great and they are…read moredoing a wonderful job. My wife used to own a cleaning service and they have made her happy. That says a lot! Thanks Mark

What a great experience!! Dustin was so patient while I spent two weeks trying to figure out a good…read moredate to get my deep clean done. JoAnn and Tasha (I apologize if I spelled these names incorrectly) were amazing! They came through and took charge of the cleaning. They were polite, professional, respectful, and efficient. My kitchen floor is so clean that I actually have a break from hating the flooring :) I would recommend this company and will definitely use them again!

Attempted to contact them for service. No reply whatsoever. I guess they don't want business. We're…read moreall busy but the intelligent, professional businessperson always finds time for customer service.

Post made Dec 3rd 2023. I assumed they were a trustworthy company. I came to do in inspection on…read moretheir work and they never cleaned the house thoroughly: blinds still dirty, floors not swept or mopped, they broke a blind and did not say so, they did not clean the kitchen cabinets or drawers, dust still everywhere. They did not deep clean as contracted to do so. Their response for remedy " you should have been there to inspect". So they ate untrustworthy and and unethical. BEWARE. This is a home in round Rock Texas

Maria and Rosie were awesome! It was a last minute appointment to deep clean our home and they did…read morean amazing job! They were kind, efficient, and thorough. We will definitely be using their services again!

I've used M&H Cleaning Services 3 times and have decided to hire them for bi-weekly home cleaning…read more Maria and Rosa do a good job, and Jordyn (scheduling manager) is easy to work with. I also find their service to be competitively priced. I feel good recommending this company.

Carpet cleaning was sub par and expensive as heck..for a set of steps and 2 small rooms $310 !!…read more What a rip off! Move in clean was also sub par and expensive... Only thing about them is they got me scheduled for next day ..and that is it.... I would not recommend using them ...I'm sorry to say

I would give 10 stars also! Austin came by first to assess out cleaning needs Our cleaner Meylin,…read morecame immediately after! Our house has NEVER been this clean! she did an Above and beyond job. My crazy dog was totally calm with her! I can't say enough wonderful things about her or Personal Castles!

I have been using Bella Mia Maid service every two weeks since 2008. I appreciate their hard work…read moreand dedication to keeping our home clean. I like that they don't use harsh chemical cleaners.

After thoroughly researching this company and speaking with the owner (Petra) twice, I booked Bella…read moreMia for a deep-clean which took place on 9/26. I hoped that they would become my regular cleaning company, and was excited to find a company that uses natural products. Long story short: my oven and stove were damaged, and I will have to continue my search for a reputable cleaning company in Austin. I was a bit concerned when I walked into my kitchen in the middle of the cleaning and saw that a foaming cleaner had been sprayed and left to sit on my stove. However, I fully trusted Petra's claim that their company uses only "all natural" products "for the safety of their customers and employees." I trusted that the foam would not damage my appliance. It seems that this was a mistake. After the cleaners left, I noticed white stains on the stainless steel handle of my oven. I contacted Petra, who assured me that they only use an "all-purpose cleaner" on stove-tops. I informed her that I plainly saw a foam sitting on my stove, and asked for the names of the products that they use on stoves and ovens. Petra argued with me, but eventually admitted that they use Easy Off Oven Cleaner "only on the the inside of ovens." She assured me that her cleaners would never use Easy Off on the outside of the oven. I asked if it was at least possible that the cleaner had accidentally sprayed the handle, causing the damage. Again, Petra, who was not present at my home at the time of the cleaning, assured me that I was wrong and that no Easy Off could have possibly been sprayed on my stove or oven handle. After insisting repeatedly that damage had been done, Petra asked to come by my house to "clean the spots that her employees had missed." Once she arrived at my house, she saw the damage to the handle and said that it was "hard to say what caused it" as she hadn't seen it before the crew had been through. Given that I have a dual oven Whirlpool, I pointed out that the lower handle is a good "before" picture. She then offered to get some stainless steel cleaner from her car. As luck would have it, I had stopped at the grocery store on the way home from work specifically to buy something to try and minimize the damage. Now, to her credit, she did use that product to attempt to remove the stains herself. However, after being unable to remove them, she suggested that I see if my range's warranty was still effective. Her suggestion was to try and get the handle replaced as a warranty item. Ultimately, no responsibility for the damage was taken. Fast forward to this evening. My fiance went to light our stove and noticed that 2 of the burner icons over the handles have been completely removed. The remaining 3 have been partially removed (see attached pictures). Fun fact: paint removal is such a common side effect of Easy Off that there are a few DIY sites that actually recommend using it specifically to remove paint. After this, I have absolutely no doubt that the foam I saw on my stove was Easy Off Oven Cleaner. So, if you are looking for a cleaning company that truly uses "all natural" products, I would not recommend Bella Mia. If you are looking for a company that takes care of your appliances, I would not recommend Bella Mia. If you are looking for a company that takes responsibility when they damage your belongings, I would not recommend Bella Mia. My only recommendation when it comes to this company is to make Petra come to your house beforehand to verify the state of your appliances in case of any damage.

Megan Kennedy was really kind and helpful in communicating the status of a recent mold remediation…read moreproject. She went above and beyond by reading the details of the protocol document and scheduling the clearance phase of the project for an out of town consultant. Great Job and Successful project!!!

Glen from Serve Pro arrived within less than an hour of our calling to notify them of a leak we had…read morewhich soaked the master bath, master closet, master bedroom and adjoining study, ruining our new engineered wood floors. Shawn came out day two and helped make sure everything was under control and by the end of the week they had removed our bathroom vanity, two feet of drywall in the affected areas, and the wood "judges paneling" throughout the study and dried everything out plus treated to prevent mold. Everything was ready for our contractor to come and rebuild the damaged areas and replace the floors. This is the third time I have used Serve Pro and they are the best in the business.