Rude text messages were sent from the business; not friendly at all. Not to mention the schedule…read morewas not flexible.

These ladies did a great job of cleaning a rental home that was filthy from the bathrooms to the…read morekitchen. They did a lot of detail work like cleaning the fans from the fur and dirt and window sills and wiping down the banisters and baseboards that were all full of fur and dirt since I doubt our tenants ever cleaned anything. I suspect they had more than one dog in there from the smell and all the fur. I highly recommend them they did an excellent job and were very nice and thoughtful. When they heard that I had to use a walker to come in to do the walk-through, they swept out the driveway to make a path from all the acorns that were in the way so I wouldn't have any problem making it into the house. The price was well worth all the work they did and the house was smelling clean and fresh on the walkthrough.

Between the substance abuse by the owner and the lack of delivery, and the lack of respect for…read moreclient possessions, it's almost impossible to be less satisfied. Lesson learned and will never do business with again. If you don't believe the review, send her a text and ask her to give you information on a quote. You'll note that Sarah's responses ramble and reflect very disorganized thought process laden with manic behavior. This is not a professionally run business. Engage at your own risk.

I can say nothing less than that Sarah is absolutely amazing! From the time I reached out to the…read morefinished product, she was professional and very communicative about our projects. I called Sarah the first time about 6 months ago for a rental home that had been " cleaned". I gave back the cleaning deposit just to find there were many issues, including a " dog smell" in the carpet that hadn't gone away after an expensive enzyme cleaning. Sarah knew just the right product to use for it that removed the smell completely! Needless to say our renter was delighted with the results. This time, again, our renters had cleaned, but left a lot to be desired. I called Sarah again, and even though it was a Sunday, she got out there and worked until 11 pm getting this house spic and span! Highly , highly recommend Just call Sarah!!

We have had a great experience with Got It Maid. Our crew lead Stephanie is great and they are…read moredoing a wonderful job. My wife used to own a cleaning service and they have made her happy. That says a lot! Thanks Mark

What a great experience!! Dustin was so patient while I spent two weeks trying to figure out a good…read moredate to get my deep clean done. JoAnn and Tasha (I apologize if I spelled these names incorrectly) were amazing! They came through and took charge of the cleaning. They were polite, professional, respectful, and efficient. My kitchen floor is so clean that I actually have a break from hating the flooring :) I would recommend this company and will definitely use them again!

I was so excited to schedule an appointment to get my house cleaned before the holidays…read more My husband and I spent extra time picking up clutter to try and make it easier on them. 15 minutes before the appointment, they send a text message that they will be an hour and a half late. Sure, fine, things can happen. Two hours and 15 minutes later-they are a no show. No response to messages or calls. Rearranged our whole day to be available on a weekday afternoon, only to have them waste our time and put us in a bind for scheduling with another service. Would NEVER recommend these absolute flakes.

Great American cleaning did an amazing job. They were very professional from the beginning of the…read morebooking process. I booked online, I got an immediate confirmation, followed by, updates every step of the way until dispatch on the actual date of our appointment. I even saw a photograph of the person that was coming to my house which was quite comforting. The crew was very detailed and thoroughly cleaned my home (deep cleaning) They requested a walk-through prior to leaving the process to ensure that I was 100% satisfied. Which I was! I highly recommend using their services.

I have been using Bella Mia Maid service every two weeks since 2008. I appreciate their hard work…read moreand dedication to keeping our home clean. I like that they don't use harsh chemical cleaners.

After thoroughly researching this company and speaking with the owner (Petra) twice, I booked Bella…read moreMia for a deep-clean which took place on 9/26. I hoped that they would become my regular cleaning company, and was excited to find a company that uses natural products. Long story short: my oven and stove were damaged, and I will have to continue my search for a reputable cleaning company in Austin. I was a bit concerned when I walked into my kitchen in the middle of the cleaning and saw that a foaming cleaner had been sprayed and left to sit on my stove. However, I fully trusted Petra's claim that their company uses only "all natural" products "for the safety of their customers and employees." I trusted that the foam would not damage my appliance. It seems that this was a mistake. After the cleaners left, I noticed white stains on the stainless steel handle of my oven. I contacted Petra, who assured me that they only use an "all-purpose cleaner" on stove-tops. I informed her that I plainly saw a foam sitting on my stove, and asked for the names of the products that they use on stoves and ovens. Petra argued with me, but eventually admitted that they use Easy Off Oven Cleaner "only on the the inside of ovens." She assured me that her cleaners would never use Easy Off on the outside of the oven. I asked if it was at least possible that the cleaner had accidentally sprayed the handle, causing the damage. Again, Petra, who was not present at my home at the time of the cleaning, assured me that I was wrong and that no Easy Off could have possibly been sprayed on my stove or oven handle. After insisting repeatedly that damage had been done, Petra asked to come by my house to "clean the spots that her employees had missed." Once she arrived at my house, she saw the damage to the handle and said that it was "hard to say what caused it" as she hadn't seen it before the crew had been through. Given that I have a dual oven Whirlpool, I pointed out that the lower handle is a good "before" picture. She then offered to get some stainless steel cleaner from her car. As luck would have it, I had stopped at the grocery store on the way home from work specifically to buy something to try and minimize the damage. Now, to her credit, she did use that product to attempt to remove the stains herself. However, after being unable to remove them, she suggested that I see if my range's warranty was still effective. Her suggestion was to try and get the handle replaced as a warranty item. Ultimately, no responsibility for the damage was taken. Fast forward to this evening. My fiance went to light our stove and noticed that 2 of the burner icons over the handles have been completely removed. The remaining 3 have been partially removed (see attached pictures). Fun fact: paint removal is such a common side effect of Easy Off that there are a few DIY sites that actually recommend using it specifically to remove paint. After this, I have absolutely no doubt that the foam I saw on my stove was Easy Off Oven Cleaner. So, if you are looking for a cleaning company that truly uses "all natural" products, I would not recommend Bella Mia. If you are looking for a company that takes care of your appliances, I would not recommend Bella Mia. If you are looking for a company that takes responsibility when they damage your belongings, I would not recommend Bella Mia. My only recommendation when it comes to this company is to make Petra come to your house beforehand to verify the state of your appliances in case of any damage.

I have had Michele's Maids clean my house twice and both times they left it spotless and pristine!…read moreThey even impressed my husband with their organizational abilities! I am very grateful for them and will suggest them to our friends! People notice my home when they come over and make great remarks at how clean it is! The first time they came with 4 maids and the second time they came with 2 but they were thorough and excellent! I look forward to next time with great eagerness! Another plus is I can smell how clean it is, I know that sounds weird but it is not bleach or fabulosity but it just smells great! I could not recommend a better service! When they do what they are supposed to it makes a tremendous difference and everyone can tell! Thank you Michele's Maids! You do a phenomenal job and I appreciate you!

If I could give Michele's service 10 stars I would. I've tried many cleaning services in the 5…read moreyears I've lived in Austin and they all fell miserably short.Most did poor jobs, didn't show up, did show up but 5 hours late, then did a poor job, etc. providing bad customer service and even worse job performance. Michele's crew showed up on time, were courteous and very hard working. I asked for a deep cleaning and finally got it. My house has never been this clean. This crew did everything asked for and went above and beyond. I cannot say enough good things about this service. Additionally, Michele stayed in contact with me to make sure the cleaning was being done to my satisfaction. Thanks very much. I'm a happy client.

I've never used a cleaning service before, so didn't know what to expect…read more Joana, the owner, personally toured my condo and listened to my requirements. She agreed to my scope and provided an estimate on the spot. This is contrasted with other services that bid sight unseen via Yelp. Given my needs, I'm pretty sure that would not have gone well. My learning curve point was not staying out of the way. I did a little backseat coaching, which just caused confusion. Let the professionals do it there way. Do be there for a final inspection, but wait till they're done. That being said, the cleaner assigned to my home was definitely speed cleaning. And she did not have firmly in mind all of the scope. No big deal, since I was home when she started packing up, I was able to point out where extra attention was needed. Joana and her daughter personally came to steam clean my living room area rug and my old, much abused couch. The rug looks brand new! The couch looked better while damp but after drying it was still kinda dingy and the steam definitely didn't help the stains. Don't expect miracles if your rug/furniture needs true renovation. Everything moved so fast I didn't do the detailed inspection and later ended up seeing some missed, but minor, spots. If it was significant, Joana told me to call her and she'd send someone over to knock it out. My learning point here would be to have my scope in front of me while inspecting. Joana was fun to meet and is energetic and positive. I'm very happy with the results and wholeheartedly recommend this service.

THIS COMPANY IS A SCAM. PLEASE STAY AWAY !!!!!…read more Joanna demanded that I pay $40 as deposit to confirm the cleaning appointment which I did reluctantly. She confirmed the date and time via text (not for the day I asked for but I decided to make it work) but NO one showed up for the appointment. I called her through another number as she would not pick up the phone and when asked why no one showed up, she answered in a very rude and unprofessional manner saying I was hard to do business with. She never returned the $40 till date. Its gone!

Maria and Rosie were awesome! It was a last minute appointment to deep clean our home and they did…read morean amazing job! They were kind, efficient, and thorough. We will definitely be using their services again!

I've used M&H Cleaning Services 3 times and have decided to hire them for bi-weekly home cleaning…read more Maria and Rosa do a good job, and Jordyn (scheduling manager) is easy to work with. I also find their service to be competitively priced. I feel good recommending this company.