BEWARE OF OVERCHARGING!…read more I strongly recommend that any patient here carefully compare every charge to their insurance EOB. Do not assume the billing is accurate without verifying it yourself! After personally reconciling the office's patient ledger to my insurance Explanation of Benefits, I found over $5k in billing discrepancies. Line by line, I found charges that exceeded the insurance-allowed amounts. For example, one visit was billed at $467, while the allowed amount was $251. These differences were not minor--they added up to a substantial overpayment! What's troubling is that these discrepancies were not identified or corrected by the office. I had to do the reconciliation myself and bring it to their attention. After submitting detailed documentation, including a very detailed and thorough spreadsheet, persistent follow ups and ultimately escalated to take legal action until I finally received a partial refund, well beyond the expected timeframe. Even now, the amount is not fully resolved, and $252 remains in dispute. When billing discrepancies of this size only come to light after a patient conducts their own detailed audit--and then require weeks of pressure to partially correct--it raises serious questions about billing accuracy and internal oversight. Also want to note that they require full payment for procedures up front and don't take in account estimated insurance proceeds. As a result, I ended up over paying by more than $10k! What makes this whole situation worse is that I used to really like this office, had a lot of trust and respect for them but the way I've been treated ever since I started questioning the charges has done a complete 180. They consistently made me feel like a burden and the "bad guy". They did not take accountability at all for the issue and continue to argue with me with no substantial back up. Regarding the actual dental work I received - when I went in to switch out my temporary crowns to the permanent ones (I got crowns on almost all my top teeth), I really didn't like them and weren't like the temporary ones I was wearing for a few weeks. I was almost in tears trying to advocate for myself before they permanently cemented them. They made me feel bad for sending them back, I'm so glad I got the courage to speak up and not accept something I did not like. Ultimately after the second visit, they ended up looking really good but after everything I've dealt with recently, I certainly won't be returning. Who knows how much they overcharged me since 2019 when I first started coming here! If you chose to go to this office, please make sure to pay close attention to your patient charges and the amount they submit to your dental insurance (they should match)! If they owe you a refund, Florida recently based a law that makes it unlawful for healthcare providers to hold onto amounts owed to patients for overpayments over 30 days.

1 star I'm writing…read morethis carefully, because I want anyone reading it to understand this isn't a rant -- it's a timeline. Before I ever came in, I called the office and asked directly: will this visit cost me anything? I was told no. Then at the front desk, I asked again -- and asked specifically whether they had verified my insurance. They said yes, verified, no cost to me. Two separate confirmations, two separate conversations. Weeks later, a $125 bill arrived. When I called to question it, I was first offered a "courtesy discount." Then, suddenly, the story changed: oh, actually, insurance covered a portion -- you only owe $25. Read that again. The bill went from $125 to $25 only because I called. So which is it? Either they never actually verified my insurance before billing me -- meaning the "yes, it's verified" I got twice was false -- or they sent me an inflated bill and hoped I'd just pay it. There is no third option, and neither one is a "mistake." When I pointed out I was told there'd be no cost at all, the answer became "we don't guarantee insurance coverage." Then why did your staff guarantee it -- on the phone AND in person? Nobody said "we can't promise coverage" either time I asked. That disclaimer only appeared after the bill did. A policy you invent after the fact isn't a policy. It's a cover story. To be clear: this is not about $25. I can afford $25. This is about an office that told me one thing twice, billed me five times that amount, and only corrected it under pressure. If I hadn't called, they'd have my $125. How many patients just pay? And it fits the pattern of the entire visit, which was one long sales pitch. I was told I needed gingivitis therapy, antibiotics, AND a deep cleaning at premium prices. They pushed a CT scan, which I declined -- thank God, given what their billing looks like. They even tried to sell me Invisalign, which I never asked about. So I got a second opinion: another dentist told me the antibiotics were not necessary and quoted the deep cleaning at a fraction of the price. The treatment plan wasn't built around my teeth. It was built around my wallet. The front staff is polite -- I'll give them that. But polite is what a sales operation is supposed to be. I've been to Aspen Dental, and at least Aspen never told me twice a visit was covered, billed me $125, and then "discovered" it was $25 when I complained. This is the first dental office I've ever ranked below Aspen Dental. Let that sink in. I've since switched to Bay Premier Dentistry: honest pricing quoted upfront, no surprise bills, excellent work, zero sales pressure. Night and day. What happened at this office isn't "just how dentistry is" -- it's a choice this office makes. To be honest, I wouldn't go to this dentist at all. But if you come here anyway: get every cost in writing before sitting in the chair -- verbal assurances from this office meant nothing for me, twice. Check every bill they send against your insurance's explanation of benefits, because mine was five times what it should have been. Decline anything you didn't come in for, and get a second opinion on any treatment plan. I am reporting this to my insurance company. Not for the $25 -- for the next patient. I understand people are in different financial situations, and I don't want someone getting screwed who can't afford it. A surprise $125 bill built on false assurances could really hurt the wrong person. Shame on them.

I had a really great experience at Ferrara Dental! The office is really cute and downtown. The…read morestaff was very friendly and communication. Dr. Ferreira also explained everything in detail but was very kind. I am looking forward to my next appt!

I am an active-duty Military Spouse…read more I was charged for two services without my knowledge or consent beforehand that were not covered by Tricare Prime dental insurance-- a 2D color scan of my teeth and a visual cancer screening--over $80 unexpected cost out of pocket. The office confirmed receipt of previous dental records, including images prior to my appointment. I was not given an option to decline. I am not a fan of such business practices and do not recommend this dentist. A patient should always have the choice to either consent or decline service in these situations.

Updating my review to confirm that a year and a half later, they are still the best…read more Now, it takes me 35 minutes to drive here, what up Tampa traffic?, but I'm still willing to make the drive, because they are efficient and I trust them. I scheduled my appointment without thinking about the fact that I needed to get in and out in an hour to be able to pick up my baby from daycare. I've been to many doctor's appointments and this would have made me stressed because I've found they rarely run on time, however, I've learned this office is super efficient so I actually wasn't that concerned. I told my dental hygienist upfront that I was picking up my son right after and she immediately said let's get you in and out then! When she was done with my cleaning I actually heard her telling Dr. Redd that I had someplace to be. In turn, he was super quick with my check. I really appreciate that and I scheduled my next appointment when I have more time. I actually got out in fifty minutes and I didn't feel like I was rushed at all. I also appreciate how they have little water bottles in the waiting room. They also have cookies. When I'm waiting there's usually just me or just me and one other person so I know they don't over schedule. Whenever anyone asks about a dentist, I always highly recommend Dr. Redd. This office is fantastic.

Very disappointing experience. I had been going to Tampa Smiles for years and was never once late…read morefor an appointment. I had to reschedule an appointment ONE time and they hit me with a massive charge. I even called ahead to let them know. I'll be looking for a new dentist now.

World-class quality, world-class service, fast turnaround, and reasonable fees, Brandon Dental Lab…read moredoes everything right! I wish all laboratories understood their role as well as Brandon! Ray Dellaporta, DDS Vero Beach, Florida

I came in last week for a routine cleaning and had an extremely disappointing experience. I want to…read morenote first that the dental assistant, Victoria, was very kind and professional -- I have nothing negative to say about her. Unfortunately, my experience with the dental hygienist was the opposite. Throughout the cleaning, she became visibly frustrated with me for not being able to open my mouth wider or fully relax my tongue. I explained multiple times that I was opening as wide as I could. She would sigh and say aggressively "You need to work together with me here" which I found ridiculous considering I'm a paying patient and this is her job, not mine. At one point, I told her that it is her job to guide me on when to open and close my mouth, as I was doing my best to follow her instructions, but her directions became repetitive and confusing. The situation escalated when she sprayed water into my mouth and then left the suction hanging out of the side of my mouth for an extended period of time while she leaned back in her chair with her arms crossed, visibly annoyed. She then asked me, "So are you ever going to open your mouth?" which I found extremely rude and unprofessional. I asked to speak with Dr. Gassler because I felt uncomfortable with how I was being treated. When he came into the room, I explained what had occurred. He responded by saying that he had never received a complaint like this before, which made my concerns feel dismissed rather than addressed. I was then asked if I wanted the hygienist to finish my cleaning, which I declined, as I no longer felt comfortable with her continuing my care. When the hygienist returned, she offered a backhanded apology that quickly shifted into placing blame on me and lecturing me again about how to open and close my mouth. At that point, I left the appointment. I never asked for her name because I genuinely could not get out of the building fast enough. No one has reached out to me even though they said they would call me the following Monday (today). I have never been treated so poorly at a dental or medical office, and I nor my family will ever be returning.

I am a new patient, and thus far I had seen Dr. Gassler for an evaluation and my teeth cleaned by…read morethe very capable Andrea, the hygienist, who did an exceptional, A + job. They and the other people in the office are the nicest small team. It's a dental office you'd actually want to go back to.

Stopped in for some contact solution and vitamins. Close to the gym I frequent and accepts HSA for…read morelots of items. Use of self checkout was straight forward.

CVS conveniently located near hotel and Tampa cruise terminal…read more CVS has just about everything you need!!

I had an absolutely outstanding experience with major dental work done by Dr. Obeck. From the very…read morefirst consultation, it was clear that he is not only highly educated but deeply knowledgeable and passionate about his profession. He took the time to thoroughly explain every step of my procedure, outlining all options and making sure I felt completely informed and comfortable moving forward. The dental work itself was extensive, but Dr. Obeck and his team approached it with incredible precision, patience, and care. His attention to detail and commitment to excellence was evident throughout the entire process. He combines advanced technical expertise with a calm, reassuring manner that immediately puts you at ease. The results exceeded my expectations -- both functionally and aesthetically. I'm beyond grateful for the skill and professionalism he demonstrated. If you're looking for a dentist, dental assistance, dental hygienists and office staff who are exceptionally well-trained, meticulous, and genuinely care about their patients, I highly recommend Dr. Obeck and his team.

I used to be a patient of Dr. Krist, who was an excellent dentist. When he retired, Dr. Obeck took…read moreover the practice. Unfortunately, their long-time front desk administrator, Alana, has an awful, unprofessional attitude; she is beyond curt, she's just rude. Despite having reported several incidents to Dr. Obeck, there has been no response or action taken to address or curb the obnoxious behavior of this individual. Therefore, regardless of Dr. Obeck's dentistry skills, I have decided to seek dental care elsewhere and would NOT recommend this practice!

If it says 2 stars believe it. The staff here has the personality of a blank stare. No bedside…read moremanner, no sympathy, empathy, clearly just there for a paycheck. Your insurance says $0 and then you go in for a surprise telling you that you need a "deeper cleaning for a healthy mouth" that cost $200.00. Horrible staff, cancels and reschedules you and clearly not in the business for making you smile. Highly do not recommend this place. Not even for your dog.

Great cleaning with Jennifer. If she goes to somewhere else I'm following her! Teeth feel cleaner…read morethen another cleaning I have had here