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    Hitch RV Boyertown

    2.0 (2 reviews)
    Open 9:00 am - 6:00 pm

    Services - Hitch RV Boyertown

    RV repair

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    RV Value Mart

    RV Value Mart

    2.0
    (5 reviews)

    Purchased a new camper from RV Value Mart a few weeks ago. This is our second camper purchase, and…read morewe have to say we are not pleased with the customer service of this dealership. We experienced unanswered text messages, unanswered emails and no communication from our salesman whatsoever. Even after we expressed our concerns about the non-communication it did not improve until we made a call and spoke to the sales manager. Dave was quick to rectify the situation. However, this left a bad taste in our mouth. Needless to say we will not be going back to this dealership for service or any needs we may have. And I will not recommend the dealership for anyone in the market for a new RV.

    After purchasing one camper from the Bath location with only minor issues regarding some warranty…read morework after the sale, we made the mistake of purchasing a second camper from them. The second sale took roughly six months to complete. During the process, we were lied to and experienced some of the worst customer service by the Management staff you could imagine. The disorganization and lack of internal communication between Management employees drove the customer service issues. Even though the timeframe of the second sale took entirely too long, if it were not for a few of the helpful staff members in the service department, the sale would have taken even longer. The lack of customer service the Bath location provided during and after the second sale was simply poor and unprofessional at best. Being repeat customers meant nothing to them.

    Family Camping Outlet

    Family Camping Outlet

    3.9
    (7 reviews)

    This dealership is now Optimum RV. We took our 2024 Columbus River Ranch in to have several things…read morefixed last month. They did not do most of the work we asked them to perform. However, they claimed to have done much of it and charged us for it. Our oven would not turn on. They claimed to fix that, but did not. Half of our outlets and two out of three air conditioners are not working on our generator. They claimed to fix that, but did not. Our tank sensors are not reading properly. They claimed to fix them, but did not. We asked them to fix the doors on some of the storage compartments, but they did not do anything with them. In addition, they took our power cord off the reel and did not give it back. They claim they don't have it. They did fix the control panel. They also fixed the steps and lubed a slide. All of this took two weeks while we had to stay in motels because our trailer is our home. It also got to the point where I expected to call several times to check on the status, because they usually didn't return phone calls. They were well aware of the fact we are full-time rvers.

    My wife and I have been looking for months and origionally we thought we'd get a better deal at one…read moreof the big brand camping places. Family Camping is only moments from our home and yet we did't really bother to look at too many things there but we did look at a few. After being completely frustrated with the hard pitch at other dealers, we decided to stop in FCO.. We are so glad we did. We just purchased our new camper, we got a a better deal than we would have elsewhere and even more importanly FCO was (and continues to be) awesome to deal with. Questions, answers and lots of help. Bill is great and now I don't think I'd even consider dealing with anyone else. If you're looking, make sure you check them out

    Hitch RV Boyertown - rvrepair - Updated July 2026

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