Great people but terrible products. Got this pool installed (perfectly) 9 months ago. Save your…read moremoney and don't get the Trevi 211 with "reinforced walls" and don't get the upgraded liner. Did not come with a skimmer plate and was told it didn't need one. Water was drained below the lip. Not worth the money. If it's damaged it is not covered by the supplier/maker. Also told warranty does not cover defective material damage because they label all of it as "natural causes". Why have a warranty then. Had a tin pool that lasted over 20 years and it was your basic bottom of the line wall and liner. Should've stuck with that!

Needed to replace motor/pump for pool quickly. Left message 5 days ago ... no return call!read more

I have used this wonderful company for a few years now for multiple services of opening and closing…read morepool, replacing our liner. They have always been quick to respond, quick to schedule and on time every time. Their technicians are wonderful and they seem to always have a veteran tech to guide the newbies. They take their time to make sure all is done well and efficiently. I will always call this company for any and all my pool needs.

We've been using Family Pools North for over a decade, and their customer service is exemplary!…read moreDave, Jonathan and the whole crew are so knowledgeable and friendly - even when they are busy. I'm handicapped, so they always carry my purchases out to my car, and they give me very detailed instructions on how to treat my water to keep our pool at its best! Their Pristine Blue products are great; it's really nice to swim in a pool that isn't reeking of chlorine and doesn't ruin swimwear! Thanks to you all!!

Brian went out of his way to help me with something important. He was kind and considerate in…read morespeaking with me and I felt that he truly cared about my issue. Although he wasn't able to solve my problem, he pointed me in the right direction and gave me encouragement on my journey to find a part. Thank you for giving me hope today! The world needs more people like you!

I'm not intending to trash this Company, I've had them several times…read more for pool openings and closings , and they've been great. This year I was told They'd be coming by the week of September 25. That week had come and gone. I didn't get any follow up information ,I was patient, no problem. I have since left two texts to find out a date, so I can have the pool ready to be closed. I was never texted back. I'm now in a quandary wondering if they just couldn't do it. Other Companies are booked through October. I think I deserved a text back!

We came here to look at Hot tubs. It is a beautiful showroom and Steve gave us his time and showed…read moreus all around and answered all of our newbie questions. We did not proceed with our tub purchase here, but we really liked the customer service and showroom.

Purchasing a home with an above ground pool - we inherited pool issues. In 2021, we lost water, at…read morewhat we thought, was a rapid pace. We connected with Swimming Pool Center several times and we were assured that this was due to evaporation. By the end of the season the water level dropped to less than 1/3 full. It was suggested that the beginning of 2022 season get the pool filled, cleaned and call to have "divers" come out within a day or two. If it was only that easy, on Thursday, May 19, 2022, we paid for two deliveries of water (9,000 gallons). We took the advice given and contact Swimming Pool Center when the pool was ready: 1.) Monday, May 23 left voicemail - no response. 2.) Tuesday, May 24 left voicemail - no response. 3.) Tuesday, May 24 - completed a "Request" for status update - no response. At this point, we had already lost over 2 inches of water - thank heavens for rain! On the evening of Tuesday, May 24, we received a phone call from Lynn. Reader's Digest version: she emphasized evaporation, and this was normal. When we pushed her, she suggested we mark the liner with tape to determine the change in water level. By the following morning we lost another .5 inches of water! She proposed continuing to mark the liner for one more day - we expressed our concern that if we go another 12 hours the water would be below the skimmer! Wednesday, May 25 we had a confirmation from service that leak detectors/divers would be onsite by Noon on Friday, May 27. There was obviously a miscommunication because Friday I never received a call explaining or apologizing for the delay - service/divers arrived at 2:15 pm. They were successful in locating and patching a large hole in the seam. We understand that this time of season is extremely busy, but this headache has been ongoing for almost a full year. From a manager's perspective, it is important to prioritize your responsibilities - rate them by urgency and importance. Not by making excuses.

We bought a home with a koi pond and had no idea how much we would enjoy it every day. My wife and…read moreI feel blessed to have found Chester Hollow to teach us everything we needed to know and to help with keeping our pond looking great. Charlie, Krista and Candy are all awesome to work with. Can't imagine owning a pond without them.

Doesn't return texts or email. Not a good sign for a business owner. Perhaps he has enough…read morebusiness he doesn't need mine.

Couldn't say enough great things about Joe and his service. Purchased a home with a hot tub and…read moredidn't have any experience with them. When I had a leak Joe was fast to get back to me and setup a time to come by. He was extremely knowledgeable and found the issue fast. Not only did he fix the problem, he spent the time to explain what had occurred and how to properly care for and service my tub in the future. A+++. Very reasonable pricing. Only person I will use in the future.

I highly recommend Sterling pool company. The minute we called Bruce he was so helpful. He takes…read morehis time to listen to you and your pool's issues. Especially with every pool company being so busy right now he works hard to always find the time to help you. He opens and closes my pool and each job was done awesome. The pool always look great when we open it in the spring . We also had an issue with our pump not working old and motor died, in which it being so important to the pool functioning properly he made it a priority to come out that same day and made the time to come out and replace it . I can't thank him and his team enough for being professional, efficient, but also taking the time to listen, give advice, and be so helpful!

From the owner: Gunite Swimming Pool Renovations, Swimming Pool Liner replacement, Swimming Pool Automation,…read moreservice and repairs. Leak detection specialist. Patios; new and renovation!

Daigle Pools did a great job installing my above ground pool liner! Everyone was very friendly and…read moreprofessional! I would highly recommend them!

I would stay away. Horrible customer service and an absolute ripoff. $400 to open a pool. What they…read moreoffer for that should cost $100 tops. It's a joke. Figure it out like I had to after they refused to come out and finish the job they started.