I am a small business owner, we had one of our terminals go offline. We swapped out towers and had…read morethe same problem, so I realized it was likely the network cable. I talked to Manny and he was able to show up that afternoon. He was very friendly and extremely professional. To fix the problem, he would have to turn off our switch, which would shut down all our computers. He would have to come back another day. This ended up being Monday, which was Presidents' Day. My office manager met to let him into the office. She told me that it took Manny 1 hour to drive 2 miles across Half Moon Bay as the holiday traffic was so horrible. Even still Manny was affable and kind, never once complained. He fixed the problem in 10 minutes. He answers the phone, responds quick, friendly, knowledgeable, and professional. I wish there were 6 stars!

I could not receive any emails on my Comcast account for weeks. After researching the I spent two…read moredays trying different types of suggested remedies. Without I heard about. Coasttec on neighborhood. and gave Manny a call. After troubleshooting my Comcast account, Manny was able to identify the problem and repair it within a very reasonable amount of time. Manny truly is amazing. I will never use anyone else. His hourly rates are also very reasonable. Thank you Manny for relieving my high stress level these past few days.

Good people and very technically savvy. For sure this is the place to go if you any computer…read moreissues. I also like the professionalism. Thank you Alifano! You guys really helped me get back up and running.

Certainly MY one-stop for computer help! All of the techs are professional and qualified, and I…read moredon't want to leave anyone out, but I have to highlight my experience with Ian and JP! (Sorry, Mike, you're The Man, but lately I feel you're getting out-shined by your brilliant team!) Yes I said it. When my hard drives on laptop and desktop needed an upgrade, I called Alifano Technologies. JP helped me, first by explaining my options, then by installing the drives and migrating the data. What I was impressed by most , is that JP really took an interest in customizing my needs. He asked me questions to determine my data needs, and then created a solution that was the best fit for my use and budget. When I stopped by to pick up my computers, JP sat down with me (for like 30 minutes) and explained how to manage my data, effectively back-up my laptop and desktop, and made recommendations based on my personal preferences. It was cool that he really listened and then made relevant suggestions to my unique situation. We use Alifano Technologies for our small business too. Because it doesn't make sense for us to have a full time IT guy, we just call Mike and he comes out or sends one of his guys. They do a great job hosting our website and email. Sure, we could employ some massive faceless company to try to save a few bucks, but it is SO worth it to have a local, responsive team. It's so much better to call Mike and Courtney right here, instead of dealing with an offshore call center. To sum it up; they care, they treat you like an individual, they will work persistently to solve your problem, and once you experience this level of service you will not want to goof around with some other geeks.

Ron provided great service in a timely manner! I'll definitely be coming back…read more I accidentally spilled water onto my laptop and had to recover some important documents and pictures. Ron was able to recover the files and put it on an external hard drive.

Ron is outstanding in every way. Very professional and personable! Definitely an expert in his…read morefield!

Great service. I ordered tv sound bar installation for my new 65" tv. JOHN was great. He installed…read morethe sound bar and got it working very well. Then, I wanted to lower the wall mount so the tv and sound bar had no gap between them so the cables wouldn't show behind it. He did a nice job on everything. Thank you, John

John came to my house and remedied my printer/scanner issue. He was very nice and even did a clean…read moreup on my desk top computer. He was helpful and easy to work with. Will definitely use him again.

Neil fixed our desk top that needed big time help. Now it runs better than new. Then a week or so…read morelater, our old HP laptop developed a real crash. Neil to the rescue. When he finished working his magic, HP is running great. He shows up on time, won`t leave until the job is successful and stays true to his upfront quoted rate. 5 stars++++

I had a never used, but 4 year old machine that I couldn't get to boot up. HP wouldn't help me, and…read moreafter spending 3 hours on the phone with MS, I gave up trying the free route and paid Neil to save my laptop. He not only did a great job but it took him about 15 minutes..if that. Bonus that he is close by, but also he was very flexible and accommodating when setting up the appointment. He'll definitely be my go-to tech-help guy!

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Very responsive and went above and beyond for replacing a laptop battery. Mike was able to do a…read morehouse call and the replacement took about an hour. The Apple Store said they needed 3-5 days and also cost more!

Francois was extremely helpful in setting up my new computer and also helped my husband with his…read moreApple while the transfer of data was occurring on my computer. If you are looking for a great guy that you feel comfortable with in your home handling all your security, look no further.

Francois is great. So happy with my experience! I called him about a bad laptop battery and he came…read moreto pick up my laptop the same day. He let me know what my options were for a used or generic battery since Dell is no longer making batteries for my computer, and continued to communicate with me even on weekends. I'm so much happier with my laptop now. Would definitely recommend/go with Fiji IT again!

Ron is a life saver! My iMac 27 2013 hdd died and he was able to replace it in 1.5 days. He also…read moreshare his knowledge on hdd and help recovered my data. I would percent recommend Ron to anyone. He can also turn your old macs brand new again with the latest mac os.

He is always friendly, reliable, skilled. Highly recommend. I have been to him several times.read more

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!