Chapel is the best! Reasonably priced, fast, quality job, best quote I got. Great guyread more

Very good price and quality. The quote is lower than Lowe's and window world and many others. I…read morealso got quote with branded windows, Burris windows (own by Pella) not some unknown great value builder grade windows. Installation is quick 15 windows done in 1 days. Only thing still left to be determined is the install quality. I have been thought couple rain storm already not signed of leak yet. I update if something happen in the future Overall I am highly recommend upright windows. Right now everything is so expansive, I rare feel anything is good value anymore but I am very happy choose the upright window.

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Mr. Litsey was very kind and respectful when he came out to our place. He was not your typical…read moresalesman. Not pushy. Showed us his product and answered all of our questions. The quote we received from him was very reasonable and we are replacing 20 windows. He will be ordering them today. We will be anxiously waiting on the install. Hopefully I will be able to give an update on my review once the job is complete.

I'm so impressed with I Window Remodeling! From the very first call, their customer service stood…read moreout they were responsive, friendly, and made everything super easy to schedule. The crew showed up right on time and worked so efficiently without cutting any corners. You can tell they really care about their work every window was installed perfectly, and they cleaned everything up before they left. They answered all my questions, kept me updated through the process, and made sure I was. Highly recommend them to anyone thinking about new windows!

We worked with Alex on our job, he came by took measurements, explained all our options and quoted…read moreus a great price, my install was a little complicated due to the new windows being thicker than the older windows we had originally, the install team did a great job accounting for the difference and getting the job completed in one day, Alex came by to check on the install and again after to make sure everything was perfect, if you're looking for real value and great customer service, give these guys a call, I'd definitely use them again

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

Ordered glass for a business they told us it would be 2 to 4 weeks. 1500k down payment | called…read morenumerous times after two weeks. I was never able to talk to anyone that worked there just their answering machine company. They told me a person would contact me. This never happened. It's been 2 months and nobody has ever called or contacted me, just a text. Now I have to dispute the charge because they won't credit me or even have the nerve to call me back to resolve the problem! Please don't use this company they will steal your money!!

Driving around and a pebble cracked my windshield. Luckily it's covered under insurance, they were…read moremy appointment glass repair. Prior to going I called them to confirm my appointment set up by my insurance. They confirmed one address in Katy, but when I got there they told me I was at the wrong one -__-. I had to drive about a half hour away to their other location to get my windshield fixed. Once I arrived they started on my car promptly, the only issue was the miscommunication in the beginning. My windshield looks as good as new!

Window Depot did a great job replacing our 15 windows. John and his team did an amazing job. Very…read moreprofessional and quick. John had recommendations and suggestions which were very helpful. Everything went smoothly. We like supporting small business. The windows were comparable to other window companies for cheaper price.

Window Depot Houston did an amazing job on my new windows. John is extremely responsive, reasonably…read morepriced, and got my project scheduled and windows ordered quickly once I decided to move forward! I'm very happy with how they turned out, and there is a huge reduction in the amount of outside noise I hear inside my home. 10/10 highly recommend!

Honest and fair price compared to other places I'd contacted. Pleased with the replacement of…read morepatio glass that was damaged from a weed-eater projectile.

Great service. Hard workers. Very clean and great job! Perfectionists to make sure pane of glass…read morewas clean.