Excellent Service! Access provided excellent service with my electric wheelchair needs and I highly…read morerecommend them. The owner, manager Mario and newer employee, Jeremy, all helped me select the best product for my needs and ensure I received it exactly when promised. They actually went out of their way to listen and answer my questions and respond as if I really mattered. Highly recommend. And thank you all for serving me.

For a company that helps older people with mobility items. From a older worker who got hurt and…read morefired the next day i would think twice before going there to rent or purchase items. Older workers have value.

so i recently got a Quantum power wheel chair via Island Mediquip and I keep having issues with it…read more Everytime i call Island Mediquip to send a technician out they never have any available! the lady told me they only have technicians available 3 days a week! The front wheel on my power chair is busted, i believe the castor is cracked and I've been waiting 2 weeks for the parts.They finally came in yesterday and one of the technicians said he would come in fix it at at noon and he never showed. he didn't even call me to tell me he wasn't coming. it's really frustrating! my power wheelchair is my mobility. I am an amputee and a mom also I conmute to and from esquimalt everyday so its vital that i have it working properly. When i had gotten the power wheel chair I was told that they had a 24/7 emergency number for repairs. One time when i was on the bus my joystick and fallen off and it was just dangling so i had to figure out how to manuveur it off the bus. Island mediquip was closed I had to wait until the next day to get it fixed. fortunately, i got a hold of my landlord and she came to me and repaired it. overall, i think Island mediquip should have better service to their customers. It makes me wish i went somewhere else.

From the owner: Island Mediquip Ltd. is an independent Vancouver Island owned and operated business and has been…read moreproviding quality home care & mobility equipment in the Greater Victoria area for over 8 years. We have a extensive selection for you to choose from and our sales team is always willing to answer any questions you may have concerning a particular product.

The prices are low, the staff is highly knowledgeable and the customer service is first class. I…read moream truly happy with the quality of purchased rollator.

From the owner: Looking for Home Medical Equipment? We have you covered. We have access to over 100,000 home and…read morewellness products. Visit our store located inside PricePros or buy online and we will ship to your home. We offer lowest prices on brand name home wellness products in Canada.

The owners are amazing. Over the past two years, they either stayed late to accommodate us or…read moreopened the store as they were closing since we keep forgetting what time they close.

I needed a cushion with a cut out for my tailbone. This is one of their least expensive devices and…read moreI got there shortly before their lunch hour. I was treated so warmly and with as much care as if I were buying a 10k wheelchair. Whether we are looking for an item for ourselves or a friend or family member, this is not fun place to shop. They made it pleasant.

A shout out to Craig, Kelly and John @ Island Mediquip for their generosity and second to none…read morecustomer service! They provided my dad with a loaner wheelchair when he transitioned from the hospital into a long term care home. When we determined the chair was too small, they exchanged it for a top of the line new chair. I then received a call from Kelly to advise me that they were donating the chair to my dad. Our family is beyond grateful as it was one less thing to worry about at an already stressful and overwhelming time.

Consistent first class service from the folks at this business. Specialized wheelchair seating,…read morehome health care & surgical aides as well as walkers and mobility aides are just some of what they offer. Craig in sales & John in service are the most honest, kind, trustworthy men I've ever met. Thanks to them my disabled son has a comfortable life. Thanks again guys, Penny F

The kindest , most knowledgable staff . I got my walker boot here and rented a knee scooter snd…read morecryo machine for my recovery . Very glad they are here

From the owner: "Your Renowned Trusted Source for Medical Supply . We wish to to assist you with Hospital Grade…read moreMedela brand Breast Pump Rental,pre/ post surgery supply, bathroom safety equipment , wound badages and dressings , ostomy , compression stockings and fitting , walker boot supply and fitting. , rollators, hospiutal bed, walker , Cambrian orthopedic shoes, catheters, orthopedic support bracing. A comprehensive line of children's sports bracing and injury supports . Bariatric medical and equipment supply including lymphodema garments . Syringes, adult diapers , eating aids, rollators, walkers and wheelchairs . Osteoarthritis and arthritis speciality supports and bracing also available . Hospital quality linens , sheets and towels, adult bibs and soaker pads.We also rent commodes, wheelchairs, walkers, rollators and hospital beds. We now sell Invacre scooters. We help you care for your self and your loved ones by providing the best at great prices !" We are qualified certified and trained to get in the best product for your issue in an 2SLGBTQ+ and trans safe space . 17 years of medical supply training, fitting and experience.

My husband and I both have mobility issues so we both have mobility devices that were purchased at…read moreor by Motion Specialties. They have been truly been THE best business that I've ever had the pleasure of dealing with. The sales people, very competent and know their stuff. The front desk people, friendly and accommodating. The workers of the devices? Amazing! They are a great group of gentlemen who have a great sense of humor while remaining professional. They know what they're doing and you can see whenever I've needed something done. Any issues at home (for other devices) they've been prompt and courteous and very straightforward. Always willing to help with very little notice; truly amazing at this difficult, busy stressful time with the pandemic. I thank my lucky stars that I have that group of people in my phone contacts. I know I can count on them for pretty much anything to do with our devices Rock on guys!

The technicians in maintenance department did a great job on my Mother's walker (aged late 80s)…read morerecently, after she fell while sitting on it, (without charge). Expert, prompt and good interpersonal skills. Dr L Trouton (Primary Family Caregiver, middle aged)

After browsing multiple medical supply stores to purchase an ankle brace, Regency Medical Supplies…read morehad exactly what I needed and in my size! Eric's customer service was fantastic. He measured my foot to ensure the correct size, demonstrated how to use the brace and added extra tips to readjust my fit from an air cast boot to lace up brace. Thank you for the personalized customer service!

The woman who helped me for a rental was rude and abrasive. After taking my deposit she informs me…read moreshe needed to record and keep my credit card details in a small receipt book that was kept unguarded on the counter. Anyone could easily reach over and grab the book. I refused as I did not feel comfortable. The only option given to me was they took a double deposit, well more than the cost of the walker I rented. in this day and age of credit card fraud I am appalled at their lack of care for people's credit card information. I understand about keeping it on file but in doing so they need to assume a level of responsibility in caretaking and safekeeping of that data. if they do not want to invest in software a low tech solution is a lock drawer. Also thumbs down on impark who runs the parking lot - I was required to pay for 1.5 hours for literally 15 minutes. The pay station does not allow you to purchase less time.