Please be careful when choosing this company to ship items from the US to Vietnam…read more They always promised to call me back after checking delivery status but they never called back to let me know. I was very disappointed with the way they serve customers. delivery is too slow and no responsibility. they deny their responsibility when my package was damaged by late delivery (it took 19 days instead under 10-14 days as they promised), they told me many reasons and finally they blamed on me that I forgot when they warned me about the risk but actually they did not. they were very sweet to talk to me and make me believe that they take good care of my package by many promises then keep silent. They are not honest. a horrible experience at this shipping company.

Be careful with this company if you use it to shipping stuffs to Viet Nam from America. Their…read morepolicy is that they just refund shipping fee in case of lost or damage that no insurance is purchased. Many Vietnamese people don't know that it's necessary to buy insurance for stuffs and this company knows about that. So they will never tell you to buy insurance when you ask them to do shipping service. After that, they will give you invoice sheet WITHOUT tracking number for your stuffs. You will not be able to find your stuffs anywhere. Moreover, when you put their invoice number into their website to check, you will never find where your stuffs are. It is very dangerous to use this company service. Assuming your stuffs are high value, if they want to steal your stuffs, they will say your stuffs lost and according to the policy, they will only pay for the shipping fee.

This place is HORRIBLE. I sent some very important documents to VA. They sent my paperwork Priority…read moreMail through the USPS. They told me it would arrive on Tuesday it arrived on Saturday and they charged me $9 more than the post office would have. I would have went to the post office myself if I knew they were falsely advertising their service. I WILL "NEVER" send ANYTHING through UPS again.

Zineca helped me to resolve the issue caused by UPS delivery driver. On the tracking, it says the…read moredriver was unable to deliver my package but no UPS truck showed up in my house. I have camera to prove it. The customer service waste my time calling and upon requesting for supervisor, customer service said the supervisor will call me back in 30mins and never happened. I thank this UPS employee that helped me find my package.

Racist business and I dont care what nobody says. I flew all the way from so cal to pick up a next…read moreday air letter containing my settlement check from my employer which was delivered to my son's house prior to him moving out April 1st so I had my package redirected to this location so that I can fly down and pick it up so I called the guy at this location and asked him to put an extension on it so I can pick it up and when I get here some old lady refused to give it to me because I didnt have proof of my sons address and nobody told me I had to show any proof so I wasted 400 dollars just coming here when I had my government ID my social security card and my birth certificate on me at the time I tried to pick it up and the old lady said shes have to talk to her manager about it but I can tell she didnt even want to do that in fact she flat out lied to me because I watched her the whole time and she didnt make no call to her manager So shes racist. Simple.

Good service good from some good people, they help And the…read moreservice is fast. I just needed some papers printed.

I went to print and fax some important documents. I was trying to access Google email. Moe was more…read morethan helpful and showed me other options of retrieving and printing my docs and getting them faxed. Her assistance saved me time and money. She had a very upbeat attitude. This is the FedEx located at 3100 Folsom Blvd.

Today was the second day within a week that I tried to return an Amazon order but ran into issues…read moreat the store. They have a self-service station that is easy to use however, both times that I went the label maker/receipt mechanism ran out of paper. Both times it caused my label to rip and the label was not readable. There was no way I could've placed it on my Amazon return. The machine would not print out a receipt for me, as proof that I actually dropped the package off since the machine was out of paper. Today I got in line, just like I did last week, so that I could ask to have the paper refilled. The young lady with dark hair who helped me, was extremely rude and short with me. I told her what happened to the machine and she packaged my return and created another label to place on my package. I told her I needed a receipt as proof it was actually sent to Amazon. She told me she couldn't print it since I started it on the self-service machine. I insisted on a receipt since, once in the past, Amazon insisted they didn't receive a package and I wasn't given a refund for my return. (A receipt was printed for me last week when the exact incident took place,) The young lady continued to tell me she couldn't finish what I started at the self service machine. Oddly enough, she re-printed a label so that it could be packaged on my return so I did not understand why she couldn't print a receipt as proof that I dropped it off at their location. I insisted that if she was able to take my package and create a label, that she should be able to give me a receipt for that. After some back-and-forth and her being extremely short with me, miraculously, she was able to give me the receipt that I politely asked for. I remained calm and my demeanor wasn't sarcastic, nor did I raise my voice. I've worked in Customer Service for years and there are nasty and rude people that are extremely difficult to deal with or even speak to. I did nothing but keep my tone low and insist that I get something that she could've easily created and ultimately did. I'm trying to be empathetic because she's obviously in an entry-level role and probably deals with all walks of life, but I wasn't the cause of her poor attitude today.

Hello, I would love to say I love coming to this post office first it was VINCE He's very kind and…read morehe's very patient. He's always has a smile so I want to say thank you. Amazing customer service very patient and has a beautiful smile that lights up the whole room. and there is another person a young lady name LEISA what a wonderful, amazing beautiful smile always happy and very colorful. I love her orange and pink flowers that she has there. She is a breath of fresh air. I was explaining to them today I kept forgetting to get their names to say how welcome it is for the come in there and they say hello to you and they take all the time and all of that she explained to me today how the process worked with the packaging and I appreciate her customer customer service and her patience. I was explaining to them how hard it is to work in customer service I work in customer service and it's very hard dealing with people and having patience and listening and keeping a smile, even though they don't make any sense after the things they say or what they're coming in there to get or whatever, but if you guys can let them know by giving them a pat on the shoulder and letting them know how much you guys appreciate having them there and all the hard work and they do this is a very very very very busy post office and it takes a lot of patience in the middle of the area where it's at, but just to say I see him every time I come and it's always joy the CD two these two and so if you guys can let them know that and show them this message that I appreciate them and acknowledge them and just taking out the time of the day to give somebody patience and the smile is a lot thank you my name is Andi (Andrea)have a great day yeah

Not possible to contact a supervisor here. The Cleark will lie to you about if you can send a…read morepackage overseas. I was told my package was not in compliance, but everything was in compliance. I then took it Royal Oaks Post Office who said there was no problems with my package. and sent it off with a verbal guarantee. I had a similar problem a few months back. but then they had a supervisor present who got them to behave. our mail service at Colonial Post office has gone 3rd world.

The staff here is friendly. Helpful & Patient…read more I feel a lot of these stores are dated and the staff deserves a better working environment. People visiting these stores quite a bit these days they should be updated and a more modern experience but I suppose no cares. Just a thought.

I usually use this location for my Amazon returns but I went here twice for documents to get…read morenotarized. The guy who does the notary is rude, arrogant and condescending. I will not be going back to this location for any reason!

Very professional service and timely results for ADF Plumbing magnetic auto signs. Will return…read morewith further projects and ideas that I'm confident Gokul Printing can make a reality.

Gokul printed some excellent magnetic door signs for ADF PLUMBING van. He was very friendly and…read moreprofessional. Will return for next project!