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    Vietlight Cargo Express

    2.3 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    5 years ago

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    5 years ago

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    5 years ago

    The guy who helped me was amazing! My shipping was successfully shipped!

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    The UPS Store

    The UPS Store

    (95 reviews)

    East Sacramento

    I went to print and fax some important documents. I was trying to access Google email. Moe was more…read morethan helpful and showed me other options of retrieving and printing my docs and getting them faxed. Her assistance saved me time and money. She had a very upbeat attitude. This is the FedEx located at 3100 Folsom Blvd.

    Today was the second day within a week that I tried to return an Amazon order but ran into issues…read moreat the store. They have a self-service station that is easy to use however, both times that I went the label maker/receipt mechanism ran out of paper. Both times it caused my label to rip and the label was not readable. There was no way I could've placed it on my Amazon return. The machine would not print out a receipt for me, as proof that I actually dropped the package off since the machine was out of paper. Today I got in line, just like I did last week, so that I could ask to have the paper refilled. The young lady with dark hair who helped me, was extremely rude and short with me. I told her what happened to the machine and she packaged my return and created another label to place on my package. I told her I needed a receipt as proof it was actually sent to Amazon. She told me she couldn't print it since I started it on the self-service machine. I insisted on a receipt since, once in the past, Amazon insisted they didn't receive a package and I wasn't given a refund for my return. (A receipt was printed for me last week when the exact incident took place,) The young lady continued to tell me she couldn't finish what I started at the self service machine. Oddly enough, she re-printed a label so that it could be packaged on my return so I did not understand why she couldn't print a receipt as proof that I dropped it off at their location. I insisted that if she was able to take my package and create a label, that she should be able to give me a receipt for that. After some back-and-forth and her being extremely short with me, miraculously, she was able to give me the receipt that I politely asked for. I remained calm and my demeanor wasn't sarcastic, nor did I raise my voice. I've worked in Customer Service for years and there are nasty and rude people that are extremely difficult to deal with or even speak to. I did nothing but keep my tone low and insist that I get something that she could've easily created and ultimately did. I'm trying to be empathetic because she's obviously in an entry-level role and probably deals with all walks of life, but I wasn't the cause of her poor attitude today.

    US Post Office

    US Post Office

    (32 reviews)

    Hello, I would love to say I love coming to this post office first it was VINCE He's very kind and…read morehe's very patient. He's always has a smile so I want to say thank you. Amazing customer service very patient and has a beautiful smile that lights up the whole room. and there is another person a young lady name LEISA what a wonderful, amazing beautiful smile always happy and very colorful. I love her orange and pink flowers that she has there. She is a breath of fresh air. I was explaining to them today I kept forgetting to get their names to say how welcome it is for the come in there and they say hello to you and they take all the time and all of that she explained to me today how the process worked with the packaging and I appreciate her customer customer service and her patience. I was explaining to them how hard it is to work in customer service I work in customer service and it's very hard dealing with people and having patience and listening and keeping a smile, even though they don't make any sense after the things they say or what they're coming in there to get or whatever, but if you guys can let them know by giving them a pat on the shoulder and letting them know how much you guys appreciate having them there and all the hard work and they do this is a very very very very busy post office and it takes a lot of patience in the middle of the area where it's at, but just to say I see him every time I come and it's always joy the CD two these two and so if you guys can let them know that and show them this message that I appreciate them and acknowledge them and just taking out the time of the day to give somebody patience and the smile is a lot thank you my name is Andi (Andrea)have a great day yeah

    Not possible to contact a supervisor here. The Cleark will lie to you about if you can send a…read morepackage overseas. I was told my package was not in compliance, but everything was in compliance. I then took it Royal Oaks Post Office who said there was no problems with my package. and sent it off with a verbal guarantee. I had a similar problem a few months back. but then they had a supervisor present who got them to behave. our mail service at Colonial Post office has gone 3rd world.

    Vietlight Cargo Express - shipping_centers - Updated June 2026

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