Extremely rude and condescending attitude. And the woman who answers his phone is even more rude…read more Would never let this guy touch me.

I called to schedule an appointment and the person who answered was incredibly rude. She kept…read morepressing me with private questions about my medical history like she was the doctor herself, with an attitude that was completely off-putting from the start. There was no warmth, no basic courtesy, nothing. The one star reflects my experience on the phone, because what is the point of seeing the doctor if I already know I will be treated like this the entire time? The front desk is the first impression of a practice, and this one made me walk away before I ever got to a consult. Do better.

From my very first consultation through surgery and recovery, my experience with Dr. Cohen and his…read moreentire team was truly exceptional. Dr. Cohen is not only highly skilled and knowledgeable, but also compassionate, patient, and attentive. He took the time to explain every step clearly, answered all of my questions thoroughly, and made sure I felt comfortable and confident throughout the entire process. His office staff and surgical team were equally outstanding--professional, kind, organized, and incredibly supportive. Every interaction was handled with care and efficiency, which made a stressful situation feel manageable and reassuring. I always felt heard, respected, and well cared for. I am extremely grateful for the care I received and very happy with my outcome. I would wholeheartedly recommend Dr. Cohen and his team to anyone looking for expert medical care delivered with genuine compassion and professionalism. Thank You, Sara Goren

I had to write a review for Dr. Cohen because I'm so thankful to have found him. I have had an…read moreissue going on for 8 months now and I've been extremely anxious as I have lost two close family members for cancer and for this reason I have extreme anxiety when it comes to health. Every step of the way Dr. Cohen was quick while also taking the time to listen and hear me out. If I had an anxious thought or wanted something done he immediately sets up an appointment for me to help ease my mind and rule everything out. He's never given me push back or made me feel like I'm over reacting. He hears my worries and sets up a plan of action. This means more to me than he will ever know given my family history and for the sake of my mind. You are in amazing hands with him and I highly recommend him!

I am a fan a Doctor Phan!…read more As a 65 year old man faced the malady of an enlarged prostate and medicine was no longer an option so I had to pick a procedure, I picked the Rezume method because it had minimal or no side effects. Like most people I did a fair amount of research into picking a surgeon who had a good track record and also had done quite a few of these. Dr. Phan rose to the top because of his reviews and upon meeting him he exudes confidence and humility which is a rare combination in a physician. The procedure turned out great and you couldn't ask for a nicer more caring person than Dr Phan. His practice is what they call a concierge and for basically the price of a cup of coffee per day you get unbelievable access to him and the old adage you get what you pay for certainly applies. Two months post procedure all systems are go. I couldn't recommend him more highly. The support staff is a well oil machine and very peronable.

I found Dr. Phan after reading many excellent reviews about his practice from various sites. Upon…read moremy visit to Dr. Phan, I found him to be professional, friendly and very caring. He was very thorough in his examination and recommendations for testing. He explained every aspect of what the tests would disclose and also scheduled a follow up appointment to review the tests. I am very happy that I found a very experienced doctor with a wonderful bedside manner.

I am so thankful to her. I was embarrassed for so long with my issue and embarrassed to address my…read moreissue to any provider. From my first consultation to the post-op office visit after my procedure she me feel comfortable and certain that I was in good hands. She is amazing person and excellent Doctor , she guide me through the process snd the results better than I expected. Do not hesitate to visit her and her office staff are very welcoming.

Here's the thing - I am giving mega stars because of the service I received from her staff - very…read morekind and helpful, BUT I did NOT actually get to see Dr. Mwesigwa. Sadly, this well-reviewed and beloved doctor is no longer accepting new patients as she will be moving out of state and there is no one her staff could recommend. If you happen to be reading this and have found another amazing female gyno, please let me know somehow. (I'm with Blue Shield) If you are searching for a good Dr - good luck!

Best doctor, very knowledgeable and takes everything very seriously. She understands that behind…read moreevery diagnosis is real person Thank you dr Nakamura for your hard work. Sincerely Dmitri Lykov

Dr. Nakamura cares it's apparent from the moment you meet her. She knows her stuff…read more Encouraging me to keep up my kegel exercises me and my neurogenetic bladder are and appreciative of Dr. Nakamura's knowledge and thoroughness. I am really bummed Hoag is losing a phenomenal physician.

Dr Clark and his staff are amazing. Dr Clark is one in a million. He does not rush you…read more He always explains all procedures and options. I would not go to any other urologist .

I had a very frustrating experience with The Clark Center Surgery…read more I needed to reschedule my surgery due to nerves and wanting more time to fully understand the risks. That is when I was told about a $500 cancellation fee within two weeks, something that was never clearly communicated. My entire scheduling process was handled through text, not a single phone call, and even at my pre op appointment exactly two weeks before surgery, this fee was never mentioned. When I called, I was repeatedly told "it is the policy" without any real explanation. I asked to speak to a manager, and the assistant administrator, Shannon, called me back. Unfortunately, she was very difficult to deal with. Her tone was stern and dismissive, and I barely had a chance to explain my concerns before she said, "Angela, it is our policy," speaking slowly in a way that felt condescending. I explained that I was not calling to argue that they have policies. My concern was the lack of communication and the fact that everything was scheduled so close to that two week window. I asked to speak with the administrator since she reports to them, but she refused and said, "No, this is my job, and no one will be calling you back." At one point, she also said, "Well, I am going to charge your credit card on file," which was completely inappropriate. I fully understand that offices have policies, but this is surgery, clear communication matters. Patients should not be expected to rely on fine print from an initial visit when surgery was not even planned yet. Even on my preop, it was not mentioned. I do want to say Dr. Clark and Carrie have been great, but because of how this was handled, I will not be returning.

Dr. Bui is highly knowledgeable and skilled. Very impressive person. Quite affable and he expresses…read morea genuine interest in his patients' welfare.

Dr Bui is the best..... very professional who takes the time to get to know you....never…read morerushed..... interested in you and your personal interests . HIGHLY recommended

Excellent technical skills from the doctor with special care and attention to details…read more Doctor spent enough time with patient and explaining everything in detail. From office always have big smile and care about patients.

Extremely frustrating experience with prescription refill management at Orange County Urology…read moreAssociates. Per their office policy, patients are told the pharmacy must initiate refill requests. I started the process with CVS on Sunday night. By Monday, CVS informed me they could not get a response from the provider's office. I also contacted the office directly via text as instructed. For nearly an entire week, there was little to no communication. CVS could not get responses. My texts went unanswered. Phone calls were not picked up. I was repeatedly left in the dark regarding a very basic medication refill. What makes this even more disappointing is that I was patient throughout the process. I gave the office grace. I tried to work within their procedures. I gave them multiple opportunities to make things right rather than immediately posting a negative review. I eventually escalated the matter to Caroline, who assured me the issue would be handled by Jackie, the Nurse Manager. I genuinely believed they were finally going to take ownership and resolve the issue properly. Unfortunately, even after those promises, there was still no urgency, no proactive follow-up, and no meaningful communication. Friday morning came and went with complete silence until I started reaching out yet again. The problem is bigger than one refill delay. There appears to be a deeper structural and cultural issue within the office. The practice feels severely disorganized, understaffed, poorly coordinated internally, and lacking accountability. The right hand does not seem to know what the left hand is doing. A routine RX refill should not require nearly a week of follow-up, repeated escalation, unanswered messages, pharmacy intervention, and management involvement just to get basic patient care handled.