Asst Manager Terry Ralston told me on the phone: (I) was being a fu@king dick…read more I took my Sthil chain saw for work. I called several times to get it done. Each time I called, the technician asked what was wrong with it. and each time he said he had not gotten to it yet and to call back. I have not talked to the owner Greg Bumbales yet (he is in Florida)

They are usually very professional and helpful. Big sale on for this week so I go in for the grass…read morefertilizer on the front page. The price is BOGO, I tell the clerk what I want and that I want a rewards card also. She says it will ring up correctly anyway. The items rung up 63.00 which should have been 42.00. I told her it wasn't right. She comes from behind the counter and gets the items and rings up again for the same amount. So I told her I didn't want them at that price. That is not BOGO...

Nice stop at the local Ace Hardware. Cold outside but time to get started for the coming season…read more Good selection of items for the money. Staff greeted kindly and helpful. It did not disappoint! Thank you!

Horribly unfriendly. I had a $5 straight out coupon (was not required to purchase anything) but we…read morespent over $25. I purchased a broom which was supposed to be $3.00 off for rewards members. The young cashier said rewards aren't working. After paying full price and getting ready to leave, a local man whom she knew by name, walked up. She says 'Jim, you're a rewards member'. We won't go back here like ever!

So I usually go to Home Depot or Lowe's but today he said lemme stop by Ace and patronize them…read more WRONG MOVE. So the manager yells and vents his frustration of how busy he is to the employees which makes them feel comfortable with talking to customers crazy SHIDDDD you got me fucked up. I still spent my hard earned dollar with them because I want to see them flourish but management need an attitude adjustment. I came in at 11:30 and didn't leave until 12:05 just for 4 funky keys which they only completed 3. The register lady was flooded with a line of customers and no one else was willing to jump in and help. They need that Chic fil-a hospitality where every member on the crew is willing to help. Needless to say the ppl in the community deserve better so until then I'll just go back to the big box stores where they really don't give a shit about you but at least your treated better

Great store, great service, very fair pricing. I've been shopping here since they opened, the…read moreemployees are always friendly and helpful and if they don't have what you need, which usually they do, they can either get it for you or direct to someplace that might have it. Very happy to have a neighborhood store that saves me from going to the big box stores,,, SHOP LO

No employees wearing masks today, so we turned around and left. We'll get stuff elsewhere.read more

I placed an online order and it was ready in a reasonable time frame. As I arrived, I waited over…read more14 minutes at the order pick up. I checked in but no one came. I finally walked over to another register and was taken care of promptly. 3 stars because employees were standing around on their phones and conversing instead of offering help. With the prices at a premium at Lowe's, I highly suggest being more customer focused especially since the store is always so empty.

I needed a new oven. I admit I am probably not as thorough as I should be when I am choosing a…read moremodel. I got it on Tuesday, December 30. I was pretty busy on December 31 & January 1 because of the holiday. I was barely home. But on January 2, while I was home and nursing a hangover, I looked over at my new oven and thought that the display was rather small. I walked over to it and did not see a clean button. So I got the instructions out to find out how to start the self cleaning function. This was $1000 oven, and there is no self cleaning function!!?? I had no idea they even made ovens nowadays that don't clean themselves. So I called the 800 number, and long story short they told me since it was past 48 hours, and I did not use a Lowe's credit card, and because it was installed, I am stuck with the oven I bought. I repeated to the rep on the phone, you're telling me that the oven I just bought and was delivered on December 30, three days ago, while the past two days have been a holiday is not returnable and there's nothing you can do? And he said yes, there is nothing I can do and said if he did start an exchange, he would potentially lose his job. So we ended the call, and I just accepted that I'm going to have to get down on my hands and knees and clean this oven like it's 1970. The installation guys did not use the gas piping that was purchased with the oven because they said mine was sufficient, so they told me I could take it back to the store for a refund. So I did. And when I mentioned to the girl at the return counter that I was shocked this oven did not have a cleaning function and I tried to return it, but was rejected, she said, let me get my manager for you. Within 15 minutes, Sara arranged delivery for a similar oven and also arranged for the one I purchased to be picked up. She didn't charge me a restocking fee. She didn't charge me another delivery fee. I just paid the difference for the oven which was about $70. When I called Lowe's customer service, they did not suggest that I check with my local store. I'm so glad that I did. I honestly didn't think it was going to make a difference, but I figured the worst they could say was no. And now I have a very similar oven that cleans itself. The rest is in the dishwasher! Thank you, Sara and thank you to Lowe's for making me a very happy girl.

Their prehung interior doors are terribly made! The jams are particle board that's wrapped with a…read morewallpaper type material. Jams are very flimsy and hard to keep plumb. I wouldn't recommend any of their interior doors to anyone!

Portage Menards in Indiana I've been working there 2 months had health issues the managers I don't…read moreknow if I can say their names but they've been great HR's been great My boss's in morning stocking have been awesome even the workers that I work alongside with they have done so much for me I'm so thankful If you ever get your foot in the door make sure it stays in I give this place 10 stars like I said everyone there the management the workers and Menards in general God bless everyone there and their families I think everyone there for this opportunity

great employees,very helpful,know their stuff!! Lumber yard is well stocked,and the Ace hardware is…read moreawesome!

Conveniently located, and full of small town charm…read more The staff are very amicable and there is a good selection for a small store. I prefer a small shop to a big shop because they are more willing to work with you. Also they have free popcorn on Saturdays. I'm easy to bribe.

Got money to BURN?! Then, this place is for YOU! I needed an…read moreinline switch for a lamp I made. A simple, inline switch. I asked the guy standing by the register for one and he walked me over to them. The heavy duty one? he asked. No, I said, the light-duty version. He took it from the hanger and held it out toward me. Then I saw the price hanging right there in front of us both. SIX DOLLARS AND, LIKE, NINTY-SEVEN CENTS! For ONE?! (Disregard the website price, totally. In-store it's $6.97!) Wait, WHAT?! I told him there was NO WAY I would pay that much! and I left. I drove directly to a Home Depot. I bought TWO of them for $2.97 EACH! Even after taxes, I paid less for two than they wanted for just one and that's BEFORE taxes! On the drive back home, I promised myself I would NOT be installing one of those new switches until I first posted this review. Promise made, promise kept! Time to install my $2.97 switch now!

Always treaded with respect. With a fair price. All employees know where everything is in the…read morestore. Al is a great person. BUT I have to say the Dog is my favorite employee. Great Hardware store +++++++ so much more.