One week ago Thursday Dec. 21st) Dewey came to look at our dishwasher that had stopped…read moreworking. He indicated that he would need to have the part ordered and that Brooke from the office would call me with the price. He told me my dishwasher would be fixed by the end of this week (today is Thursday Dec 28th). I called yesterday and spoke to Brooke, and she indicated Dewey had not ordered the part. I thought 24 hours later I would have heard something back in regards to this....but I haven't. Very poor customer service North Chattanooga...not Signal Man.

I used this company in July. The tech came in . Didn't even know what he was here for. I had…read moregiven the model, serial number etc to the clerk on the phone. My freezer was frozen. He opened my refrigerator door and told me it wasn't getting air. I told him I know. I opened my freezer on my Side by side and he was dumb- founded. He was here about 10 minutes. He had to get to his Dr's appointment. It cost me 140.00 dollars for no service

Very helpful information just by talking on the phone. Appreciated him sharing his knowledge on the…read morebest appliance to shop for.

Of course, we hope to never have another appliance breakdown, but if we do, we will call Mario. On…read moretime, zeroed in on the problem, showed me what he was doing, explained why he was doing it, and then gave me suggestions to possibly avoid the same issue again. Great job!

Thank you Daniel from Legendary Appliance, Heater and Air! My family is thankful for the help he…read morehas been to get our home's heater fixed up like new just in time before the cold hits. He is professional, hard working and does quality work! Thanks again, we appreciate it!

From the owner: Appliance Heat & Air Repair Company Servicing The Greater Chattanooga & North Georgia Arearead more

The man at Baugh was sent to me through Select Home Warranty. He was the worst repairman I've ever…read moredealt with. He kept putting me off, saying it would be a couple more days, every time I called. He never scheduled an appointment. Finally one day, three and a half weeks later, after I got his receptionist, he said he would come out that afternoon "sometime." When he got here, he told me I wasn't letting the water run long enough before starting the dishwasher (that it was my fault my machine isn't working). He argued that the machine I've used regularly for 10 years wasn't broken. It was. Then he argued that I owed more than Select's contract price. I didn't. After he left, his body odor lingered for an hour or so. He was rude, unprofessional, untimely, and incompetent. Unfortunately, I had to give him a star to get my review. That's more than he deserves!!!

Don't use this company ! Man on the phone was rude and abusive , I can't imagine they will stay in…read morebusiness much longer by the way they communicate with people.

Contacted Vac-Central for replacement parts for my existing system. Mr. Goggans was extremely…read morehelpful and had all three items I was needing. super nice and knowledgeable regarding the systems. Highly recommend!

Awesome service. Stuart took his time and made sure all Vac system was 100% before leaving. He's…read moreour go to Vac guy from now on.

Jerry and Jonathan came to my house and replaced some electrical components on my Electrolux…read moreDryer. They were on time and very knowledgeable and fixed the issue on the dryer. Great customer service and really good experience. Definitely recommend Volunteer Appliance to everyone... Good people!

Rudest man ever...wanted a credit card number before he even looked at refrigerator that isn't even…read morea year old. When I said I would give him my card, if needed, after he looked at it...he said he was taking me off his list and hung up on me. Completely unprofessional and totally classless. Do not waste your time with this guy.

Horrible company to work with. our appointment was set for between 3 and 5. i got a call from the…read moretechnician at about 1pm and said he was on the way. I told him I would be there by 2:30. Basically he wanted me to do his work for him and find the model number and sent it to him. I have medical issues that would not let me find the model number (he told me it was probably on the back). After speaking further we agreed to meet at 3pm. They did not show up, nor did they call. I finally called them a few days later, and the reply I got was that they did not want to come out and perform the work that they were contracted to do.

Unfriendly and inadequate customer service. The technicians falsify reports for insurance claims so…read morethe claims are denied.

The service man Bobby was on time, thorough, and friendly. We are new to Tennessee and they will be…read moreour new appliance repair people.

Joe was excellent. We called him to repair a broken refrigerator and freezer with a bad fan, and…read morehis response/service was professional, fast, and high-quality. This was an excellent value because he saved us from replacing our entire refrigerator, which would have been very expensive. So, I highly HIGHLY recommend this service if you need any appliances repaired.