The reviews about them being unfriendly are so accurate. It's not just one time, it's every time. So unfortunate to have a hobby store with so much potential only to have ruined by people who treat you like they don't want you in the store. They do have a decent selection. read more

Amazing experience! Larry and Brian were very informative when I needed help with my project.

Great selection of models! Store seems to cater to train enthusiasts, but they have a bunch of other things too. Lots of paints for models. Some soldiers, puzzles, rockets, and other items. I've been buying mostly paints and toysoldiers for over 40 years. I keep on going back. Staff is knowledgeable. read more

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Today I took my 5 year old special needs son (autism/nonverbal) to the store today to see if they had replacement pieces to the slot car track he recently got. We were greeted immediately and asked if we needed help which I clearly did because before going I didn't even know what a slot car was. A staff member (later got him name Brian) took us over and helped me figure out the type and brand unfortunately they didn't have the brand we needed. Brian gave me a lot of amazing tips to maintain the cars and the track. My son was instantly draw to touch the cars that were on the track in front of us and I stopped him saying not to touch and I apologized. I let Brian know that he has autism and has some impulse control issues but that he loves all things cars and planes. Brian then said to my son you like cars come with me I'll show you some cars. He took us around the store showing us the different types of models and what would be great beginner sets. Then he took us over to see the model trains and the planes hanging over head. My son could have spent hours in there! We headed back to the car and my son grabbed my husband's hand and dragged him back in the store. They didn't purchase anything but Brain gave him a few hot wheels type cars since he was refusing to leave. As a special needs parent there is always that fear that your child will not be welcomed in any public setting but it's individuals like Brain that make our days better and brighter! Thank you! We'll definitely be back soon for one of those beginner model cars! read more

First time walked in, very friendly customer service. If you are looking for train, this is it!

With so few hobby shops left, it is good to know the folks at Tyngsboro are there. If you are into N scale model railroading, they have a LOT to choose from. They also have HO, of course, but usually no one stocks N scale items. HUGE selection of cars and locomotives. Also buildings and vehicles. There is one isle of model car kits, and it is usually well stocked. The paint and supply section is also usually well stocked. Prices are a bit high, but when you think about it, this is a brick-and-mortar building and you are not paying shipping. So it is up to you if you want to pay their prices. The staff has been there a while and can be very helpful. read more

This place is great! I've been a model ship builder my whole life and these guys are so friendly and talkative. They have everything from ships to model aircraft and trains. Has to be one of the best hobby shops in Massachusetts. read more

The store is big, spacious and carries a lot of merchandize. However, it was the behavior and attitude of the person handling the N scale equipment that put me off. The N scale counter is toward the back of the store. The person handling that counter was extremely rude and disrespectful when I tried to enquire about the pricing of some of the Kato Unitrack sets on display. I guess this store caters to a certain set of niche hobbyists and regulars - its not a friendly place for beginners. read more

A rarity in this day, a very well stocked old school brick and mortar hobby shop. They stock tons of plastic models (car, planes, tanks, ships and sci-fi/Gundam) as well as a complete selection of model building supplies (paints and brushes, various glues/solvents, tools etc.), they have a vast HO and N scale train department, various supplies for the train hobby, airbrushes and accessories, just about anything you can think of to build a model kit or train layout. They also stock Guillow's and similar balsa and tissue aircraft models as well as a limited selection of wooden ship models. In addition, they have puzzles, slot cars, a complete line of balsa and bass wood shapes/lengths, assorted brass and aluminum shapes/lengths, paint by numbers and a few assorted educational type kits and sets. The place is stuffed to the hilt with stuff. What they do not stock is RC cars/planes/drones or die cast of any sort but I've heard them telling other customers where and how to go about finding those things locally or online. Staff is pretty knowledgeable and helpful in my experience; they seem to have a specialist for most of the items stocked in the store. They'll also order a kit or item for you if they don't have it in stock. I have been going here since 1998 and always had a good experience. read more

The Hobby Emporium has a nice selection of model trains, plastic models, and supplies for other traditional hands on sort of hobbies. If you visit, be wary of their return policy. I tried to return a gift I had purchased a few years ago, and they refused, in spite of the fact that it was unopened. They would only give store credit. This fact is not well-advertised on their signage. I left the gift on the counter in front of the manager, and I had to dispute the charge with Visa to get my money back. It seems like a well-stocked store. Too bad their customer service is a little lacking. read more

Wonderfully large selection of models and trains. A helpful staff. HOWEVER........... The last few times Ive visited there have been the same few people in the store, at times using foul language. if this was a one time occurrence fine. But repeatedly makes for a very uncomfortable and non-family friendly experience. For the life of me I don't understand how or why the management or owner allows this. read more

This is a good hobby shop , found this place by word of mouth, what can I say I wasn't born in 2003 . Not many hobby shops left and this one is great . Kind of a drive for me coming from Boston but it's well worth it . The guys working are very helpful and leave you alone unless you ask for advice or questions. Overall this is a good hobby shop and I recommend it. read more

I have been in a lot of hobby shops over the years and this one beats them all. The other reviews do not represent the store I visited today for the fourth time in three years. Hobby Emporium has a huge inventory and a large store for you to view it in. The employees are very knowledgeable and give me plenty of space to wander around and look. I drive about 3.5 hours round trip and have spent one or two hours each time I have been there. Today I asked a question I thought I knew the answer to and learned a whole lot I didn't know. Also while I was taking in the comprehensive selection of plastic and multi-media airplane, ship and military models (and puzzles!) I listened to one of the staff help a woman and her grandson who was interested in getting into model building. He gave them a great overview of the model building hobby and set them up in fine style. Like me, some of the modelers on staff (like other artists) are sometimes better at their craft than dealing with people. Engage them about the craft they are there to represent and listen and learn. Inventory, staff and commercial space do not come cheap. Amazon sells for less and they have a fraction of the selection. Amazon is owned by one of the richest men in the world who's underpaid employees are treated in dehumanizing, cruel and sadistic ways (with suicide attempts in the workplace). If saving a small percentage of the product cost on limited selection is that important to you than please - Amazon is for you. As far as cost goes, Hobby Emporium offers an individual once a year 30% off sale on the day of your choosing (ask...) bringing your cost down to internet levels. Your experiences may vary - but mine have been perfect. read more

I haven't been here in a really long time. I used to get stuff here regularly, but I remember one time I brought up some books to buy and they gave me a hard time because I didn't have enough cash for all of them, so what's the big deal about that? Can't you just put the ones I can't afford back on the shelf? Is that so hard? read more

The most unfriendly place I've ever been to. I took my son in there for items he needed for a school project. The second we walked in, someone who worked there followed us all around the store as though we were criminals about to take something. Then, when he asked my 14-year-old son what he was doing for a science project, he picked apart his ideas and made him feel like a moron. I walked out and would never go back. I went there for supplies, not bad advice. read more

I have been to this play more than a couple times to get tank models and let me tell you, this place is as good as it gets. The employees are really passionate about their work and are veterans at modeling. Every time I had a question they knew how to answer and what to recommend. These guys also know every single model there is and would be able to describe the pros and cons if you ask them to. They are also always there when you need assistance. All that crap those other people said about the customer service and employees are a load of hoopla. I highly recommend going here for some good models and help. read more

Love the hobby shop, the owner, not so much. Strange guy. Has refused to talk with me before or just gives strange looks, and let's the employees handle my questions. Not just once, but pretty much every time I go there. Maybe he's too busy talking about guns. Doesn't seem like the right way to treat your customers. But, if I need a kit that nobody else has, good chance it's on the shelf here. read more

We really like this shop! My son (age 13) is just getting into model rockets and the people there are very helpful. They walked him through his options and he couldn't have been happier. We just launched it last weekend and it was a blast. read more