They were great over the phone. I've been here in person but needed something out of the ordinary…read moreand even though they didn't have it the gentleman I spoke to gave me some direction. Thank you

Wonderful selection of fabrics and friendly, helpful staff. They promised that my old chairs would…read morebe ready in 4 ~ 5 weeks, and they were good to their word. I would have no hesitation about using Angel's again or recommending them to a friend. They even returned the small bit of fabric they didn't need for the re-upholstery.

Nice people working there. Unfortunately, there are not many embroidery or craft kits for adults…read more They are leaning pretty heavily into decor. Don't get me wrong, I love that stuff! I did pick up some silk flowers that were lovely. Im just more interested in crafting than the decor stuff, and they are supposed to be a crafting store. Maybe use JoAnn's as a cautionary tale.

Well before this Michaels opened its doors people around here were giddy with excitement over its…read morearrival. So much so, in fact, that you would have thought that there wasn't another store of its kind anywhere nearby. The poor folks at Hobby Lobby up the street were probably thinking "What are we, chopped liver??" When it did finally open it became apparent why everyone was so eager to shop here. This big, bright new store has everything arts and crafts related that you could want and then some. I won't pretend that I'm creative enough to know what to do with most of the stuff but it's nice to know that it's available should I suddenly feel inspired to take on some kind of craft project. This may be an unpopular opinion, but I actually like self checkouts - as long as they work of course (I'm looking at you Kroger!) And they have plenty here, making it faster and easier to get out the door and get started on your latest venture. If that's not your thing though, I believe there's still at least one human operated register available at all times. Michaels also has a reward program that is worth signing up for if you do a lot of crafting. Even if you don't, it still doesn't hurt to accrue some points that may lead to a discount one day.

I had such a negative experience with the customer service from Rutherford's! It was disheartening…read morethat I had to sleep on it before writing my review. I have been shopping at Rutherford's for almost 25 years. I myself have owned my own business & consider myself a very understanding, positive person in almost every situation life brings upon us. That being said...I also believe the heart of our lives is our Home. More so today than ever before. Home is our safe place to be & recharge. I also entertain at home & many of my friends say I have the gift of hospitality. I am not the least bit pretentious. That saying treat the janitor the same as the CEO is exactly how I've been raised. Thank you, please & a friendly tone go a long way. Excellent Customer Service is so important in business. The human connection can truly save any situation, turn a negative into a positive. We all have that favorite server at our favorite restaurant that we feel are like much loved family. When we make a human connection with others, when they get us we should continue to share with them. In all my business encounters when I find a person who is passionate about their job & executes it with knowledge, friendliness & communication...that's customer service. I want to encourage that relationship by asking for their service, be it my restaurant server, the person I purchase a car, furniture or the person I choose for home decor. This past year I had a lampshade blinged up by Pamela, couldn't have been happier. She had perfect insight & suggestions on how to make my lamp enhance my home. She took into account my colors & my taste. Even though it was a small lamp & a tiny sale, Pamela treated my purchase with the same respect as if it was a million dollar sale. Returning to Rutherford's on Monday to have 3 lampshades blinged I was going to set up an appointment with Pamela. Against my better judgement I let an acquaintance talk me out of it. Should have gone with my gut instinct. Upon entering the store I pretty much had an idea what I wanted, but always love the designers insight cause they are the professionals. I made the choices for 2 out of 3 of my lamps completely by myself. The 3rd shade was more difficult to find a match. Finally I settled on a it will do choice, do I like it, yes...not in love with it. After an hour my brain was cooked. Pamela would have had it completed more timely, she & I were connected on the same color wheel. Ok, so I'm paying for my lampshade jewerly & this employee tells me Wednesday morning pickup. She will call me when my shades are ready. That's a longer turn around than I've ever had but I'm good. Happy to know Rutherford's is busy during this Pandemic. Wednesday morning works, my dinner guests were coming Wednesday night to taste test some new recipes for my future cookbook. Wednesday rolls around & it's 1:00, no phone call, so I call just to touch base. This employee is with another customer, no worries, I ask the person who answered the phone about my shades. She says they have no shades that she is aware of being done, ready for pickup. I leave a message for the employee who helped me, to call when she's available, no panic necessary. 2 1/2 hours later I have had no return phone call, so at 3:30 I call. She tells me she hasn't started my shades yet. No apologizes, no concern. Flat tone, she will have them done by 2:00 on Thursday. I never had tone, I was truly speechless. Ok, I feel like I've been kicked in the stomach, ouch! I'm so very disappointed. My naked lamps for my company to see the minute they enter my home. If I had known it was going to take over 3 days I would have done them myself. BTW, we all tasted some yummy food & we had some interesting dinner conversation. Thursday I never received a phone call either. Do you see the zero Customer Service??! Well, my Thursday was crazy, my Hubby & I raced to Rutherford's knowing they close at 5:30. There's also tons of construction on Lovers. We get there with 3 minutes to spare but the door is already locked. Employees are still inside so I'm about to ring them on my phone when dear Pamela sees us & comes to the door. She recognizes me, she's says your shades look beautiful, you made some excellent choices. We enter the store to pickup my shades & I want to give them a look over. The employee who waited on me...no acknowledgement of me at all! No hope you like your shades, no apologize, not even a hello!!!! NO CUSTOMER SERVICE!!!!!!! The whole time Pamela is waiting on me. It's difficult for me to be critical, but I share with Pamela I'm disappointed that the ribbon on my entry shade is done incorrectly. On the top ribbon it was supposed to be half the size & it's crooked. Pamela offers to fix it but I'm concerned the fabric glue will show. I'll just live with it. Thank You Pamela, you were wonderful, can't say the same for the other woman who gave me zero Customer Service!

Totally loved the place. Needed tassles for tying back curtains. Not exactly an every day request…read more Luckily I have friends who know this stuff. So off we went to Rutherfords. They let us check out a few - interesting what you can do with mismatched tassles, but I digress. While there I saw some reading glasses with built in LEDs so that the light shines onto whatever you are looking at. Added a whole new meaning to high beams.... Anyhow, we found the tassles we wanted, returned the samples and have ordered them. Very nice people in the store and an array of beautiful things.

I had a vision and Maria hit it right on the head. My wall hanging quilt came out awesome. Like the…read morestars say..."It is as good as it gets". I highly recommend charming prints quilting for its high quality of workmanship. This will be in my family for a long time to come. Thanks Maria :-)

From the owner: Quilting Service, T shirt, memory and traditional quilt makingread more

Anna and her team are the best, great selection, if you can't find what you are looking for, she…read morewill find it for you. Great prices and great delivery. Trust Anna!

RETHINK THIS SHOP! PLEASE, PLEASE DON'T TAKE A CHANCE HERE…read more I am speechless! Anna accepted the upholstery job of a vintage $2500 leather chair and ottoman and assured me she could do the job, even asked if I wanted the same double stitching and gave a delivery date of 4 weeks. Let the pictures speak for themselves. This is the quality of work after 4 full weeks. I am now out the cost of fabric, time and well... HEART BROKEN!

I highly recommend Laverne of Gallery Drapery Designs to anybody for their regular or specialty…read morewindow treatment needs. We are delighted with results as they show beautifully & truly demonstrate her eye for details and craftmanships from start to finish. Laverne gave me good ideas to make my panels unique. I love her work so much, I had her do all my window treatments for every room in my house!

I cannot say enough great things about Laverne at Gallery Drapery Designs. I have had the pleasure…read moreof working with her since 2007 and I would be lost without her. Her expertise make each project so simple and pleasurable. I value her knowledge and she is a major asset to my design business.

Excellent customer service, responsiveness, quality and price. Gilton Furniture reupholstered my…read more(dated) red leather sectional, giving it a totally new life and vibe, including more appropriate tapered wooden legs. It is exactly what I was wanting, and was WAY more affordable than buying a whole new 13' wide sectional! I would definitely recommend them. They have a huge selection of available upholstery fabrics, the quality of their workmanship was outstanding, and they picked up and dropped off my sofa for free. And I don't live anywhere near their location.

I was in deep need of changing my dining upholstery. I sent out this project to many upholstery…read morecompanies. They Either said no or they gave me crazy quotes. However, i found a gem in haystacks! I found Gilton furniture upholstery by Rafael. Rafael is very professional, friendly, and SUPER QUICK. He came to our house to carefully measure the bench. We want to reuse our bench foam and get a new fabric. So he provided me with measurements of the fabric and within a week he was able to complete the project. I am beyond amazed. When the bench was done and ready to go, I wasnt able to come to get the foam to him because life happened. Rafael was so flexible and easy to work with. I was able to come to him when I was my schedule was open. So i brought him the foam and he installed the material to the foam. It looked INCREDIBLE! So professional and so clean. It fit like a glove! Super happy with the end product. I definitely will work with him again to do all my upholstery for my other bench and outdoor furniture. I DEFINITELY RECOMMEND GILTON 100%.

My sister and I have used them twice in the past month preparing our mother's house for sale…read more Brittany was really helpful in getting the move scheduled. The first move we had Nathan and Riley. They were amazing. So nice and helpful. Did a great job! Today was our second move and had Nathan and Caden. Once again a great experience! We highly recommend Little Guys Denton! You can't go wrong requesting these 3 guys. And a big thank you to John Eric for resolving a small problem quickly.

The customer service from the office staff was wonderful and I received very quick responses…read more(Denton location). The pricing is so transparent and everything is itemized so you can adjust ahead of time and you only pay per item. I, unfortunately, had to cancel prior to the actual move so I can't rate the crew. I will definitely be using this company in the future.

They were priced high for my Henredon piece. 2 weeks past completion date and after calling my…read morepiece was delivered. The lacquer was pitted and uneven. I am extremely detailed and have worked with wood and stains for 40 years, so I might be too picky. I will not be using them in the future

We got this recliner from my in-laws some years ago. It's a really well built Lane recliner. But…read moreit's old and has seen better days. We've been talking for a few years about getting it restored. Upholsterers say, "You'd be better off just buying a new one" but we couldn't find one we liked. Arnold, his Dad, and their upholsterers REBUILT our chair and recovered it, mostly in leather. The patterned fabric covers the back too. And they repaired the mechanicals and re-finished the legs. We had agreed that if one hide wasn't enough to cover everything that we would use that fabric for the back and the WINGS on the sides. When they came back and said that still wasn't going to be enough and recommended the sides under the arms, I balked at first. I said the fabric was supposed to be an ACCENT if we HAD to. I felt like this was too much. 1/2 the chair was now fabric. But it was going to add ~$300 for a 2nd hide and my wife thought it would be OK so I relented. I'm glad I did. I don't think this is too much.   It IS as comfy as we had hoped. The mechanism is like silk. It feels good. It SMELLS good. Probably good for another 30 years!

Amazing Home Decor with really good sales and coupons. Great gift section. Amazing customer…read moreservice!.

Loved the lady that was working when I came in. She made the shopping experience with my twins…read more4-year-old a breeze. She offered bubble wrap to them, she talked directly to them, and made it easy for me to get done what I needed to. She was an exceptional lady that went above and beyond. Plus I got some really cute items!