Absolutely, a horrible shop!! Avoid at all cost. Unsafe firearm handling. Employees and some of the…read moregoods on sale seem very sketchy and of questionable quality. Dave your time and money. Shop elsewhere.

The staff is very knowledgeable about their inventory which was impressive. I went in for ammo,…read morespoke to the gentleman behind the counter he pointed me to just what I needed. I will recommend this place to all my friends who have weaponry needs.

They did a great job fixing my lawnmower in a timely manner but the owner was the rudest and…read moreinconsiderate person I ever had to communicate with. Honestl! Sadly, I wouldn't go back and a good lawnmower guy is hard to find.

I was potentially a brand new customer, and the owner treated me horribly. I called to ask about a…read morespecific part I needed for my STIHL leaf blower, because they are a STIHL dealer. Apparently they sell used equipment parts, and new. When I called, I was trying to price out a new part not knowing about their used parts business. He acted as though I should know that, and seemed put off that I didn't. It's the first time I've ever experienced a dealership of new equipment that has a used parts side business. He said over the phone gruffly that he had at least one, if not many of the exact part I needed in stock. His wording was confusing though. He said "We have the part on site". I asked him what did that mean? Are they at your dealership? On site could mean a warehouse nearby depending on how you look at it. I asked him again "Do you mean at your dealership" ? He said again "On site". He kept repeating "On Site" without explaining. Once I decided to let that confusion go, I assumed he meant at his business, even though I still wasn't 100% sure. He then said it was a part that was normally around $40 new, but he would sell the used part for $20, which he said was 60% off. I didn't argue that it would actually be $16, because based on his attitude at that point I decided to let it go. I told him I was on my way. I was under the impression that the part would be waiting for me when I got there, because he seemed to act like he had his eyes on it when I originally called. So I drove the 20 miles to get there. When I finally got there, there were two nicer younger guys that I was hoping I would be dealing with as far as the transaction went. They were polite and friendly. Unfortunately, the owner was the one I would be dealing with. He didn't greet me, even though I was clearly waiting to talk to him for a few minutes. He just kept working on some customer equipment issue at his work bench for 5 minutes, even though I was standing right by him. Finally I got his attention and reminded him that I came for the part we had talked about. He gruffly started looking for the part that I thought he would have waiting for me when I got there. He spent a few minutes looking, and then told me "There is no part, maybe a flaw in the inventory", and gave me a shrug. I then asked the younger guys if they could look up the part, and see if they had a new one in the store, because I didn't care if it was used or new. As they started looking, I said to the owner "You seemed annoyed with me on the phone, but I really thought you had actually bothered to get the part because you were off the phone with me on hold seemingly looking for it. "Don't tell people you have multiple of a certain part on site when you don't ". He didn't apologize for anything, and acted like it was my fault. He then asked me to get out of his store, yelling like some lunatic. He went from grumpy, to super angry in about 2 seconds. I agree he is technically the king of his castle, and I can tell his workers are afraid of his personality, because they probably had witnessed it many times and started to try and look busy working on anything they could find in front of them. I must say given the situation, I understand mistakes happen, but don't act rude to customers that are only there because of your word in the first place. If your word is no longer honest or trustworthy, time to find some help that can service the phone line properly, and stay out of site of your customers if you seem to hate them that badly. I've never been asked to leave any establishment or business in my entire lifetime, and I'm 50 going on 51. You can be "King Of Your Castle", but understand customers can and will continue to voice their opinion about you and your business. I just noticed this similar thing had happened to another poor customer in the reviews shortly before I witnessed this happening to me. I truly hope you get some help for your obvious anger issues. Everyone has bad days, but this looks like a common reoccurring problem you seem to have looking at some of your reviews. Zero stars.

Great service great value and friendly staff . For the bargain hunters come one come all. Wide…read morevariety of new used.

I've been in here a few times. I for one would buy more horror blu ray/dvd if they had them in one…read morecategory. Nobody has time to sort through stuff alphabetically! Also don't try and sell every cult classic video at eBay prices. Let people find a gem once in a while.

This little shop is a hidden gem for antique Lovers!! Very…read moreunique stuff goes back to a century ago or more! From Jewelry, toys, home stuff to pictures and coins. Give it a visit on your next walk at Kalamazoo downtown. This store open only 4 hours from 12 to 4. The owner, who is a nice old man, has this shop since 33 years ago!

JP coins and silver is an awesome little shop in Kalamazoo on the Kalamazoo Mall the selection is…read morevery unique and the service is excellent and the value is tremendous he is very knowledgeable he is very helpful and his shop is filled with collectibles and trinkets and knick knacks and if you want to find something or you're looking for something it's worth the stop to take a look around in there.

I inherited my grandfather's coins, knowing they were valuable and went to Scott's to be offered a…read morelittle over $200 I passed and went to eBay and what not and I made a couple thousand but in reality lost thousands before realizing what I had now going through Pcgs I plan on setting a new record for grading and auctioning. Most of my coins especially 1863 Indian head. Avoid Scott. Very untrustworthy people bad business I went to them and hopes to be appraised would've had better luck at a random pawnshop. Take a look at these nice high MS grade coins. They only offer me $200 for.

Scott was very kind and helpful. I had never been there and I took some coins in based on a…read morerecommendation from a friend. I feel he was fair and honest.

Got a sweet ass drill set and a tv for cheap! Owner even through in a free bit set and gave me half…read moreoff on some blu rays.. Im coming here instead of TNT from now on!!

I am always pleased with the service that I receive at cash in a flash. I have made multiple…read morepurchases and one trade here and they are always very hospitable and easy to work. They make sure that I am pleased as a customer and they are always willing to accommodate me. I will most definitely be back.

I rented a U-Haul truck from Springfield Do It Center in Springfield, Michigan, and had a very poor…read moreexperience with an employee. I have shopped at this location for many years without any issues, and the staff I previously dealt with were always helpful. However, during this visit, the employee at the U-Haul counter was extremely rude. I had completed the initial rental process online through my phone, and when I arrived, the mobile instructions told me to locate the truck using the assigned truck number. That truck number was nowhere to be found, so I went inside for help. When I showed the employee the number, she responded sharply, saying she could read it and that I did not need to hold the phone near her face. She also said the truck number had nothing to do with picking up the truck because I would need a key anyway. I tried to explain that the instructions specifically told me to locate the truck, but she interrupted me and dismissed the issue. Rather than argue, I left. After years of positive experiences at this location, I am extremely disappointed and will not be returning. I used to recommend this business to others, but this experience changed that impression.

I went in with my dad and the lady at the counter was VERY VERY UNPROFFESSIONAL. She was with a…read morecustomer which was fine. Then she called my dad up to the counter and he told her that the numbers weren't matching. He tried to show her his phone as proof and she very absolutely the NASTIEST customer service rep I have ever had. I worked 18 years in customer service and never ever acted so immature with a customer. Then when he returned the key the so called "MANAGER" or whatever he was didn't want to listen to what my dad had to say. Saying that he was lying. Absolutely not! You don't want to take responsibility for your staff!!!!!!! I Was there with him!!!! I have used you guys before and had the gentlemen every time and he was the sweetest most helpful customer rep. I will NEVER EVER go to you again! I will also make sure to tell all my family and friends about you guys. How sad of the world we live in. If you don't like your job go someone else!!!! Period!!!! DO NOT RESPONOD BACK TO ME!!!!!!

I have been going to Romantica Jewelry for years now,never to to be disappointed!!! The family…read morethere are warm and inviting and very knowledgeable. I mainly go there to sell gold and silver and they are transparent and very fair. They also have a very nice selection of regular to top end jewelry at very reasonable and competitive prices. I would recommend these guys if your shopping for a special gift or if your looking to sell some broken or unwanted jewelry or precious metal items. The way things are today I greatly appreciate good service and fairness and these guys hit it out of the park. Thank You

Awesome and honest family run business! Beautiful jewelry. Honest and fair when scrapping…read moreprecious metals.