Other than some confusion with the scheduled appointment, I was very satisfied with the job the two…read moredetailers did on my car. I had the mobile service where they do the work at your home, and they were at it nonstop for over three hours. The interior really needed a cleaning, and now it looks like I just bought the car! The price was reasonable also.

Ozzie and the team were fantastic! I went in for a tint job, and my car looks awesome. I highly…read morerecommend Elite Detailing for detailing and tint!

Got my car washed and the drying system didn't work at all. Pulled away with a wet car. No one…read morethere to even complain to. Nonsense

I would give 0 stars f that was an option. My husband wanted to rinse the dust off our car…read morequickly. We used our credit card, and nothing happened. We found a phone number to call, and the woman on the other end had no customer service ability. After being told she doesn't need our business, I'm still waiting for my $3 refund, a tiny sum, but they will not get one dime of my money.

I only recommend getting gas here. That is all!! Food is horrible. Folks have attitude problems…read more The store is usually dirty.

The complimentary air pump has been down for months now. They put up an additional independent air…read morepump you have to pay $2.00 for instead of fixing the company owned one. Very disappointing.

This store actively talks shit about their customers while they're paying for their things…read more Definitely going out of my way not to go to this location from now on. Ridiculous service.

Ugh! Stopped to fill gas and there was a guy idling with a supped up car and it was so loud as he…read moreleft and then a loud siren started going off so I headed inside. I got a couple of hard-boiled eggs and they rang up for more than the tag on the shelf and the piece of cheese had no price marked. ranged up for 2.19, which is pretty expensive. Not as much selection in the store as other Royal Farms. Saw you could free air for tires. And the machine just didn't seem to work and as I was trying to get it to work a fire truck went by with sirens. A very noisy place.

Best royal farms around friendly staff and quick service everyone here does a great job during the…read moremorning rush

I had to go out of town for work to the Delaware shores. Coming from DC in that direction there…read morereally isn't a quick way to go with a bay in your way. By doing so you go through some very rural areas that has very sparse commercial areas. I was really in need of the facilities as I was nearing my bursting point and I had not seen a spot to stop for some time. A quick search via GPS shown that this was coming up on the road I was on. I was pleasantly surprised and delighted and made it my next stop on my travels to here. Pulling up to the intersection that this establishment sit felt a bit dystopian. Your driving through farm fields and then all the sudden you see a behemoth of a gas station. A rundown, very busy gas station. This gas station felt like it was the only one for miles around (and quite possibly could have been). Regular fuel is available, but be mindful in the lot as they also offer diesel which means heavy truck traffic in the lot as well. I wasn't here for fuel, I was here for a pit stop of my own. I went inside and headed towards the restrooms and to my surprise there was a line for the men's room. I guess everyone has the idea to stop here while travelling these roads. The hold up was that the one toilet was out of toilet paper and it had to be changed in order for the person holding up the line to use it, and we had to wait for the female employee to change it out. Along with the one toilet there was a urinal. Once that was changed out the line started moving. After using the facilities I came out into the store to browse around for a few things. It was so dim in here like this location had been standing for years and years. It felt almost like it was another gas station before becoming a Royal Farms. I made a few selections and went to the register. I hate that in any RF you go to you feel like you are imposing on them when you need an item from behind the counter. That's exactly what I had to do here. I had to interrupt a conversation to get the item I wanted. And I was still forced to use the self checkouts. For the amount of items that I grabbed I thought I would have automatically gotten a bag, but had ask for one. I was happy to leave this area once I was done. I did pass it on my way back to DC, but I made sure to skip it that time.

Their appointment times mean nothing. This is the second time this happened. After waiting an hour…read morepast my appointment time my car was still in the parking lot for a simple oil change. During that time the waiting room was full of customers and not a one was completed. I walked out, can't wait till they complete all the repairs ahead of me. I was informed that typical oil changes takes several hrs.

I brought a concern to Holly Kia (Felton) after my sister's routine oil change became a confusing,…read morehigh bill. Service Manager Joe Klein called me back quickly and took the time to explain every charge clearly and professionally. He treated my concerns with respect and focused on making it right, not arguing, but educating. I also spoke with Eric Campbell (GM) and had the chance to speak with Jim (owner), which showed genuine care and a true commitment to finding a fair resolution (which we did). Prices can sometimes be such a shock and good customer service is unheard of. But we were fortunate to find a great team--from leadership to mechanics who not only take pride in their work but also how a customer feels throughout the experience. I fully recommend visiting Holly Kia based on the outstanding experience I had with Joe Klein the service manager. He set the standard on what great customer service SHOULD be.

Good convenient place to pick up some goodies if you're in a rush. On a road trip I stopped by here…read moregrabbed a bunch of snacks. The prices are decent. The customer service was whatever. Large selection to choose from.

Very clean, well stocked/priced, friendly staff! Perfect pit stop. Would absolutely recommend.read more