A great waste of my time this afternoon ~…read more I was in line for the wash and was watching the people in front of me struggle with the automated payment machine. My first thought was "people, how hard can it be?". Well, then it was my turn. I tried THREE different bills and TWO different credit cards... none of the five worked for me. Really? However, at that point (you know, after being in line for 10+ minutes) people were behind me so I couldn't back up, so I just waited for the car in front of me to finish so I could drive on through. Tip: Canaan Car Wash is about 10.5 miles south down Route 7 in Canaan CT if you are headed that way.

I love love love this car wash. Have never felt disappointment after coming out the other side with…read morea shiny, clean car. I particularly like the effects of the colorful foam and the Neon washing arms. I visit this car wash at least once a month and it's well worth it.

The vacuum's are pretty decent when it comes to a do-it-yourself clean. $1.00 for about 5 minutes…read more If there is someone working while you are there and the machines for cloths, scented car trees, window wipes etc aren't working they will come out and refill it for you. We were lucky enough to have a man give us one for free while he restocked, which was kind of him. The gentle touch and the touchless wash are great also. For just the general clean you are looking at about $11-$14 and to get the works it's $20. While it seems a little pricey my car looks great every time I leave here.

Well I paid $20 for the supreme deluxe everything included wash soft touch. I think the cheaper…read morewash runs longer because I was shocked how quick those brushes ran over the car (Camry). Got right out after to spot dry the areas and I felt i needed to go through the wash again. For $20 I would've thought my front end bumper would've been cleaned but guess not. Ands it seemed more suds in the cheaper one

The Mavis Tires manager and technicians were courteous and friendly. They diagnosed the problem in…read morea timely manner and recommended I replace the tire. All services were provided without a long wait.

We were trying to get all four tires replaced on my sister's car in preparation of the upcoming…read morewinter season in NY, and fortunately for us Mavis had what we were looking for. We were shopping in the area that day and checked with Walmart Auto Center first but they said they were booked until the following week. I called Mavis and was informed that they could take care of us now if we stopped in so we did. Anthony, the service manager was friendly and explained everything that was included with the pricing (road hazard, rotation etc.). This is an auto shop so nothing super fancy, the waiting room can use an upgrade but surprisingly the bathroom was in decent shape. I believe the four tires came to just about $460. My sister was happy to have new tires and our group was happy because we were able to get all the work done while shopping in the area. Great Job Anthony and the Mavis Tire team!

terrible. I would give zero stars if possible. my vehicle broke down across the street from this…read moreshop. This shop agreed to fix it for me. every time I called for an update he claimed he was getting to it that day. after 3 weeks of having my car and doing nothing with it I decided to bring it elsewhere. when I arrived he had it buried behind other cars and refused to move the other vehicles and said it wouldn't even happen that day. he told me "I will get to it when I get to it, I don't work on demand". after the police got involved and ordered him to move the vehicles he finally complied. I would not recommend !

Old school family mechanic garage Ralph and his team are fantastic . Reliable, knowledgeable and…read moreprofessional. He works on all my vehicles. A blessing to have in the community we love Family Automotive

bad decision to go to monroe. said they ordered my tire, but didn't. avoided answering when it…read morewould arrive and just kept telling me, soon. I am driving on a donut tire and need to replace with new one. hate being lied to. no reason not to tell me the truth

Motorists beware, Monro in Saugerties is a predatory business. My car was damaged at this location…read morewhile it was left for minor repair (tensioner pulley and two belts). This work should have been a 1 day job and cost $500, but I was told by one of the acting manager's (Hailey) they had trouble getting the part and that it would be ready 3 days later at $900. When I picked up the car, after 4 more days of having to call them to find out if the work was done, there was a large scratch running down my passenger's side door and my keys were held ransom until I paid the price quoted for the work to be done at the initial estimated time of 3 days. I heard multiple excuses each day why the work was not done on time and heard everything from: ordered wrong part, the old part broke trying to remove it, and they needed two days to get a drill bit to drill out the piece that snapped off. When I arrived at the location to pick up the car I contacted the Saugerties PD, and there was nothing they could do for a civil matter other than make an incident report. The only manager whose name is posted on the wall (Markos Peratikos) is not present at this location and was not available by phone when the police were summoned over the dispute - despite having spoken to him the day before to report the issue. I was standing there, in the shop forced to call the absentee manager because the acting manager (John Smith) refused to call him claiming he was "in a meeting." This was around 7pm in the evening. I specifically requested Markos call me back when I spoke to him earlier in the day to let me know how much I would be charged when I showed up to pick up the car. I never received a call back after leaving multiple voice messages before going to the location which is about an hour from where I live as this was an unexpected pulley failure. This place is a scam and absolute nightmare. I would never go back to a Monro anywhere after this experience. It pains me to write this as I from the Hudson Valley and saddened to witness how badly the commercial incompetence crisis has blighted this area. I am considering filing a claim with the court. These people should be ashamed of themselves and give decent mechanics everywhere a bad reputation. Be warned, if you value your time and capital stay away from this place. Needless to say they are not registered with the better business bureau.

Wife and I stopped by this garage on our trip to the Hudson Valley. we had a leaking tire and Luis,…read morethe mechanic, not only found the issue but also patched it up for me. What really impressed me was the honesty and transparency - Luis explained everything clearly and gave me all the info I needed to get a proper replacement ASAP. He saved me from a potential blowout and got me back on the road safely. Highly recommend Luis and this garage - they're the real deal!

They have always taken really good care of my vehicles. They've worked me in when scheduling was…read moretight. Always did what they were supposed to do and did it well and on time.

There is always a problem with my account and they want another credit card. It turns out they are…read morebilling both cards for one car. And since they lost all the staff to Lipton the new staff is clueless about directing a customer to the tow line.

Fast service. I needed to wipe car from missed spots. Ample time to vacuum. Pot holes at end of…read morecleaning line really need to be repaired.

FYI. New owners took over in 2023 do not pay attention to any old reviews. Thank you…read more My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John's, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied. My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed. The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn't because that would've not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY. The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed. When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE. In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say both are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so. I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues. Before I left, Lindsay did get to a point where she said she would give me our money back for the issues and frustration. I was hoping this could be rectified and just Fixed. But I have given it serious consideration and I unfortunately can not let this slide. I do not feel secure returning this car there again to have issues rectified. The car has been taken elsewhere to be redone by a shop who has experience which is not local and because of this I would like a refund. I really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years. Thank you. . For this consideration, we will not leave any reviews or talk ill of your business as we understand mistakes were made and an attempt to rectify the situation are yet to be made This was what was sent to the business and They never responded.... SO Let the Reviews Begin.... Under new ownership, and I would not recommend them....

The worst body shop, firstly the owner is the most rude person I know, 1 month with my car, only…read moretaking money from my insurance, almost 10k and in the end when I went to pick up the car when I got home the car was failing on the radar, when I went to my dealer the radar had not been set correctly I had to pay almost 1500 out of pocket, do not go to this body shop!!!! you will lose money and time!