I was so very happy I chose to go to this place. Mike was so…read morehelpful. I wanted to take advantage of prepaying for carwashes and so I called him on the phone. He was on site and not only did he clearly and without pressure offer me options, he then explained the wash systems. The benefits and disadvantages of the touchless vs the one with cloth etc. He also gave me great tips. Like go slow over the undercarraiage wash. I was going to go for the most expensive option and he let me know that I really was ok without that until the snow was coming down. I appreciate very much the effort and time he took to explain. I spent too much time on my front undercarraige! Hahahahaha I didn't realize to roll up for the drying before losing 30/90 seconds. I would have done worse without Mike's tips. I look forward to becoming a pro. OH BY THE WAY, I chose not to go touchless as my car was TRES dirty. Oooooh so dirty. Now if I could find someone reasonable to clean the inside of the car. I only have so much energy! Thanks Mike.

I went to the Adirondack car wash to use the self service dog wash area. When I walked in, it was…read morerelatively clean and so that was a plus. You are able to use your bank/credit card, which is how I paid for my dog wash, so, with one swipe it charges you $10 for 10 minutes. I brought my own dog shampoo therefor I cannot tell you what their shampoo is like, or whether or not I like it because I used my own. I have a chocolate lab so he was relatively easy to walk up the ramp and into the tub. There is a tether so that my dog couldn't escape while I was bathing him. The water initially was kind of cold so I was concerned about that, but it did warm up nicely after about a minute. I was able to give my chocolate lab a mediocre bath but I went over my 10 minutes, the equipment will allow you to go to 15 minutes and charge you $15 before it shuts off automatically. I guess this is a good thing in case you forgot to turn it off, you won't get charged for anything over 15 minutes. So I had to swipe my credit card a second time so that I could finish rinsing the soap out of his hair and begin to dry him with their air dryer. They do have an air dryer with a relatively long hose, but the velocity that comes out of the air dryer is at a very, very low setting. So if you have a dog with an undercoat like a Labrador retriever as I do, 15 minutes will not even get close to drying his fur. I was charged for 2- 15 minute intervals at $15 each time and came home with a pretty wet dog. I think next time I will drive the extra 20 minutes and go try a different facility and hopefully can come home with a relatively dry dog. I'd be happier with spending $30 and using my own shampoo if at least he was clean and dry.

Worst service ever. Had it there two weeks before they even ordered parts, then one (long-winded)…read moreexcuse after another and six weeks later my car was finally done but the guy seemed to get some sadistic pleasure from delaying it further so three days after it was "done" he finally let us pick it up. If you can possibly avoid this place, do yourself a favor and find somewhere else to take your car.

my experience with coleslaw collisions of Saratogs was that i could hope for. The team provided me…read morewith top of then line service and friendlyness.I'm totally satisfied with the way they handled my repairs and most of all myself.Great place to go to if you're car in need of some love and care. Wonderful personnel .Thank you all! Joyce P.

Even though Park Auto Body is part of the North Country complex, it's an independent business…read morewithout the oversight that comes built in with a brand name vehicle. I was in the end satisfied with the work, but there were some issues I want to share. My Prius had major front bumper work and a minor scrunch in the rear bumper caused by backing over a parking stanchion. I was quoted $1100 for the front bumper and $150 for the back. When I dropped it off I signed an authorization to proceed with repair based on the estimate, without actually seeing the estimate. That was my first mistake. Andrew, the hard to reach manager, called me mid-day and told me they would need two additional parts that would raise the price by $50. I approved the change and when I dropped my wife off to pick up the vehicle I told her the charge would be $1300. ($1250 plus $50, right?) Well, it was $1300 but for the front bumper only--they had not touched the rear bumper, not thinking I wanted that done as well. I spoke to Andrew on the phone and pointed out that $1100 plus $50 would be $1150, not $1300. He said the two parts which he had not known he would need cost nearly $100 each. I wonder how a body shop is able to not know what parts are needed when it estimates a repair, and if insurance companies put up with this. (We were paying for the job ourselves since we have a high collision deductible.) A few days later I dropped off my car for the rear bumper work and there was no record of the appointment. Andrew had been fired and the new guy Walt did not yet have access to the computer. So we made a handshake deal with him writing the estimate on a business card and I signing an estimate saying it was not to exceed $150 plus tax. I got the car back, and the work was as expected and the price actually lower. Walt is directly responsible for raising my rating to A-OK. But I advise you to assume nothing and insist on seeing the estimate, especially if you are paying for the work yourself.

Walt is the man!!! I have brought my car in following an accident probably 5 times in the last 4 or…read more5 years and each time it leaves lookong brand new. He is straightforward and hard working and easy to work with. He is good with helping with insurance companies and rental places too, one time when rental company A was out of rentals that day, he drove me in his personal vehicle to rental company B or C to get it, making lemonade out of lemons. Each time i need to go back, he remembers me from the time before now too. I would give his place 6 stars if it was possible to. Ill never get body work done anywhere else as long as hes still there.

I had a great experience with this repair shop. They got my car in quickly, completed the repairs…read moreefficiently, and the work was done well. I also appreciated the status updates throughout the week, which helped keep me informed. The only area for improvement would be the texting service, as I never received a response when I reached out. Overall, the service was fast, professional, and I would recommend them.

To Whom It May Concern,…read more I am writing to formally express my concern and dissatisfaction with the handling of repairs to my vehicle following a recent rear-end collision. The car was brought to your facility after the accident, and the repair process was initiated with what I was told would be a thorough inspection. However, I find it extremely troubling that despite the collision being forceful enough to trigger safety features (including front-end deployment systems), no inspection of the front of the vehicle was performed. This lack of inspection raises serious concerns about the thoroughness and completeness of the repair and safety evaluation. Since receiving my vehicle back, I have experienced significant issues, including loose steering and a malfunctioning steering wheel lock mechanism--problems that were not present prior to the accident. When I brought this to your attention, I was told that a rear-end collision "could never have caused" these issues. This statement seems dismissive, especially considering the safety systems were triggered and there was no inspection conducted on the front of the vehicle to rule out any related damage. I am requesting the following: A complete re-evaluation of my vehicle, including front-end systems and steering components. A written report detailing what was and was not inspected during the initial assessment. Assurance that all safety-related systems are functioning as designed and that my vehicle is safe to operate. Please consider this a serious matter of both vehicle integrity and driver safety. If this issue is not addressed promptly and professionally, I will have no choice but to escalate the matter through the appropriate consumer protection and insurance channels. I am writing to file a formal complaint regarding the recent handling of my auto claim and subsequent vehicle repairs conducted by Caliber Collision, which was authorized or recommended by your company following a rear-end collision. Despite the significant impact and the activation of front-end safety features (such as [list any known features: airbags, sensors, etc.]), the repair facility failed to inspect or assess potential front-end damage. As a result, serious mechanical issues have since developed, including loose steering and a malfunctioning steering wheel lock mechanism--problems that were not present before the collision. Caliber Collision dismissed the possibility that the accident caused this damage without even performing an evaluation of the front-end systems. This failure has left me with a vehicle that feels unsafe to drive and improperly repaired. Resolution Requested: I am requesting that your company authorize and cover: A full, independent inspection of the vehicle's front-end and steering systems. All necessary repairs resulting from the accident-related damage that was overlooked during the original assessment. Any associated costs due to the incomplete and inadequate repairs. As a policyholder, I believe I am entitled to a full restoration of my vehicle to pre-accident condition. I trusted the referral to Caliber Collision and expected that your company would ensure proper handling of the claim and repairs. I ask that you address this matter promptly and fairly. Please confirm receipt of this complaint and provide an update within [10] business days. I am happy to provide supporting documentation, photos, or schedule a reinspection at your request. I

I had the best customer service the best auto work and the best detailing of my car I've ever had…read morefrom the moment I walked in there till I pulled my car out of there. Everything was perfection. They went over and above my expectations not only did they perfectly clean the outside of my car but they cleaned the inside of my car like it was brand new I would highly recommend them to anyone anytime.

Garvey Autobody went above and beyond what one would expect. My Kia was in pristine condition…read moreinside and out when I picked it up after repairs, like a new vehicle. Tiffany in the front office was amazing. She adeptly handled communications between the shop, car rental company, insurance company, and myself so that everything was well coordinated. I rate this business as A++.

They have fixed my car's dings and dents and crushed panels for decades. I'm not trying to say I'm…read moreaccident prone, LOL. Anyway, I bought a used car recently and I noticed the damaged mirror housing after a couple of days. It was too late to go back to the dealer. I got two estimates. One was from a body shop on a dealer's premises, and one was upstate. Even though replacing trim on the mirror was kind of a small job, they saved me nearly $100! They also got the part quickly and promptly scheduled it. Everything went smoothly and I'm very pleased. It's been pretty much the same result over many years of fixing my cars.

I am very happy with my experience and was treated like my car was the most important car on the…read moreproperty! Easy communication, price and a quicker than expected turnaround time deserves this 5-Star review. See for yourself. You'll be as happy as I am!

I had two cars inspected here this week. I paid a total of 42.00 for both cars instead of the…read morehundreds I was accustomed to at my former repair shop. I couldn't understand how our vehicles always had so many problems. I started going to Baldwins and saw an amazing difference. They are the best. I will never go anywhere else.

Baldwin's garage does a great job on a variety of cars. My fiance's family has been taking their…read morecars there for decades.

I've never seen my car so clean! Andrew came to my house, I didn't have to go anywhere. I have dogs…read moreand there is hair everywhere. When Andrew was done you would never know I owned dogs. The attention to detail and professionalism is top notch. Would highly recommend and the prices are very reasonable!