Out of all the membership locations for Hoffman car wash, this is my very favorite, because here in…read morethe North, no one has anywhere to wash your vortex floor mats (no mat machines) - this place has a DIY self serve car wash that can be used for mat cleaning and has clips on the wall. Staff was great and even was so kind as to jumpstart my car when it died from my son listening to Blippi while I did the vacuuming and detailing. One thing to note, as I've seen in previous reviews around the vacuums - they were in working order and had great suction. In times past, if you let them know, they will check for blockages. The membership is a bit on the higher side, but this is likely due to so many locations that may or may not be owned by the same person. All in all will be back

Heard a noise indicating strange impact on the drivers side of my car at the end of the car wash…read more After noticing scratches on the side spoiler, I contacted the manager Sam, who acknowledged the damage was caused by tire cleaner. He referred me to Sam Alden, who also acknowledged, upon reviewing video, that damage got worse after going through the car wash but was caused by high pressure wash. Funny how it only affected the area where I heard the loud noise. Nothing worse than a company that wont accept responsibility. Stay away at all costs. Lots of car washes out there.

Alec came to our home and spent the day applying SystemX Max ceramic coating on our 2021 RAV4…read morePrime. He did an amazing job! He was meticulous in his work and devoted to making sure we were 100% satisfied before he left. I cannot express how thrilled we are with the results! Our car is gorgeous! The package we chose also included interior protection as well as glass. Alec is very pleasant to work with. He arrived when he said he would. The estimates he gave us for time and cost were accurate with no last minute surprises. He has several packages available and will work with the customer to make sure they get what best suits their needs. We highly recommend reaching out to Alec for your detailing needs!

Alec detailed my car about a year ago and I have yet to take it through the car wash. He is very…read moremeticulous and detail oriented. I still have people asking where I take my car because their car wash doesn't look that good when it's done. My husband just scheduled an appointment to have his vehicle detailed next weekend. I would recommend Alec to everyone I know. I would give him a hundred stars if I could but y'all only give us five max.

The people that own this car wash are the only people that work there and they always seem…read moreirritated or on they're phone, also they sell fake juul pods that cost more then real juul pods at any other gas station

This place is a JOKE!! They're selling faulty Jul pods that DO NOT work!!! Today, I went to this…read morepiece of crap place of business to give them my money for Jul pods. I noticed they're illegally selling mango Jul pods, the ones I like that they took from the shelves. I was THRILLED! So I purchased them. The man I couldn't understand what he was saying because of his accent, I smiled and left. While attempting to pop one, I noticed it was half full. I said whatever and attempted to use it. It didn't work, I popped the next one, that didn't work. I then turned my car around and brought them back. I asked the man nicely if I could exchange them for a different pack for the ones I bought weren't working. He ignored me and attempted to talk with the next person in line. I said "excuse me these do not work i would like a refund or to exchange". He very rudly stated "I told you some time work sometimes don't work we no exchange pods you want buy more you buy more next person please", I said no I'm not leaving her until I get my money back from your crooked business this isn't how you treat people I have my receipt that states I can return whatever I want from this store. He stated "you can buy more but no exchange next person", I said "listen I'm not trying to be rude but I'm not leaving here until I get what I either paid for or my money back so give me my money back I'm not allowing you to steal from me I am a single mother and that is my money, your business failed me and I want a exchange or my money back". He proceeded to tell me "I'll call cops leave here leave now" so I hucked the pods at him and told him to keep my fucking money while telling everyone in his shit dirty place of business not to buy from this crooked thief!!!! Any other place of business would of handled the situation better, he was rude and STOLE from me. I'm sure this has happened with many other people, I hope your business rots you thiefs!!!!! You don't even deserve a star but it won't let me post unless I pick one!! You SUCK

Went on a Sunday around 11 o'clock. They were busy completely expected. The gentleman came out I…read moresaid good morning. He said nothing back looked at me. I said I would like an oil change. At that point he still hasn't said anything to me except it's going to be at least an hour. There's only three of us on and walked away without a word. I understand when you're busy it can be frustrating, but the lack of customer service I decided to turn around and go somewhere else to a local competitor very disappointing.

Great, convenient spot for car upkeep and needs. You can be in and out of here in 10-15 minutes…read morewith a quick, efficient oil change and most other car systems and settings checked. They'll make recommendations for other things you might need based on systems check or car age, but no pressure or hard sell to do anything else but what you come in for. In addition to frequent oil changes have also had cars inspected here and air conditioning checked, fixed and refilled. Service here at this spot never fails to be quick, friendly, and efficient.

SCAMMERS - SCAMMERS- IDIOTS!!!…read more I brought my truck in there because my driver side rear bearing went bad on my truck. The service manager told me I would need a complete whole new axle because the metal from the bearing that went bad went into my differential and ruined the other side of the axle as well. Making my axle seals leak .. told me it would cost $5000 than the part came in and they tried to charge me another 2000 for extra parts on top of it.. after telling me three different times that my part would be there the next day which lasted three weeks. finally, I had it towed to a reputable garage with real mechanics. He inspected the rear axle and told me I only needed to put a new wheel bearing in the right side and axle seals, he would flush out the old differential oil and put new differential oil in. I only had to pay $1400. Which proved to me that this company is full of complete scammers and idiot mechanics. So far my experience has been shared over 321 times online. Everybody should know that this company is the worst company to deal with. I'm thankful that my intuition told me to get it out of there. They are complete scammers and complete idiots.!!!

John and his crew are great, so helpful and knowledgeable. They go above and beyond for their…read morecustomers. They recently helped my son who needed some work on his car before leaving for college.

My car needed body work after hitting a deer. The deer was fine but not my Camry. Ron gave me a…read morefair estimate and provided details on what was being done. The car looks brand new. Better than when I bought it new. No joke. Very impressive work, and professionally run business!

Ron did a wonderful job fixing a dent in the back of my Range Rover. It was a good size dent that…read morerequired painting. Ron had the work done in 2 days and came in around $200 cheaper than 2 other local places I quoted with. When I picked the car up he had also touched up my drivers side mirror which had a chip of paint missing. The car was also washed and looked great. I would trust Ron to do any bodywork on my vehicle. This is the kind of place you hope you never need to use, but if I do need any body work done in the future Ron has my trust and business.

Very disappointing experience. I put a $500 deposit down on a vehicle and was approved, but since…read morethe payment was higher than expected, I asked my sales representative for one day to think about it. After discussing it with my fiancé, we decided to move forward and purchase the vehicle the next day. When we called back, we were told it had already been sold. I understand that vehicles can sell quickly, but it's extremely frustrating that a car can be sold after a deposit was already placed and while I was given time to make a decision. In fact, I was told, "We ask for a $500 deposit and it ensures that we won't sell the car out from under you." That clearly wasn't the case, and it doesn't feel like good business practice. They did offer me a different vehicle, but it was my least favorite color. I asked about other color options available but they said they were at their Plattsburgh location. They said I would have to travel there myself and complete a whole new application, basically starting from scratch. I completely wasted my time. I wouldn't recommend leaving a deposit here, there doesn't seem to be a point if the vehicle can still be sold to someone else.

Completely regret my purchase. Nothing but issues since day 1. Electrical keeps going out. Low…read moretire pressure day 2. Large scratch uncovered after washing my car. Noise from front left driver side tire area now. No response to any of my inquiries unless I come to the dealership. Maybe you'll have a good experience if you buy brand new. Watch out if you buy a used car. Firmly starting to believe they reconditioned the car just enough to mask concerns until you get home. Disappointed because they are generally a charitable, community focused dealership. 100% regret my purchase.