The touchless car wash is absolutely terrible. Not sure if there's something wrong with the machine…read moreor what, but it was basically like a light rain. And the dryer also barely did anything so the car was still soaked afterwards, looked terrible. Had some bugs on the front and they are all still there. I paid for the most expensive option too, and it still sucked, definitely don't recommend.

I had an issue with my vehicle and upon meeting with the owner Mike, he completely took care of…read moreeverything and more! I couldn't have asked for a better experience. He took amazing responsibility for his location, and took the time to explain with great knowledge everything to my husband and I. I will continue to bring my car here at the touchless wash for sure.. Thank you

I just paid $13 for a deluxe wash the car is still filthy. The equipment had no pressure! I…read morecalled to speak to a rep but nobody answered and a recording said no voice mailbox is set up.

From the owner: 24 Hour Touch-less carwash with Self Service Bays and Vacuums. Pet wash. Wash cards available for…read moreonline purchase from website or pick up from 203 Broad St. location

i purchased interior clean $30 +signature plus taxes =$58.85, the wash was okay but the interior…read moreclean should have been a breeze "they cleaned the mats and vacuum and nothing else. the window had " water marks, tea stains from a spill which is why i purchase the interior cleaner my seats are leather. when i got in my car "i said what is this they didn't clean anything and when i told the manger he was sorry and walked away. the only person that tried to make it right was "nikki a", she cleaned my car all by herself, where there was at least 4 people working on one car at a time. what a great young lady. i lefted feeling really great. this isn't the 1st time my friends have warned me to stay alway from them they will take your money and your car is still dirty. thank-you nikki a. the quality of your work and reputation should mean something to a good manager, not wanting to correct it is pretty sorry. hoffman you need a new manger who cares about people and their cars and most of all hoffman your business and reputation. hoffman car wash 5 lowe dr, saratoga spring ny

I ran my car through a $20 car wash and it came out dirty. I could still see marks around the…read morewindows. When I called they told me I had to complain when I was there or they wouldn't do anything about it. The line on Fridays is wrapped around the block and the car wash itself takes less than three minutes. I pay a couple bucks more to not have to complain and get my car re-washed.

Closed for renovations, no way of knowing that on Yelp before I got there. Hope it is just amazing…read morewhen compete

Horrible reliability! The wash closes early almost always so don't expect a wash at 7:50pm. Also,…read morethis winter I went 8 separate times in two months time and it was closed durning the day each time. No explanation of why, no credit on my account, just kept charging their monthly fee. Other times they take so long prewashing the car before they send you through that the lines grow and grow Making something that should take 5 minutes into 20. Bottom line: DO NOT GET A MONTHLY MEMBERSHIP TO THIS PLACE! THEY WILL SCREW YOU!

Hoffman completely rebuilt the old Raindancer car wash into a state of the art new facility which…read moreopened in late 2025. Unfortunately, they no longer have the self service bays, but now offer free vacuums which is a big plus. When they opened the new facility, they were giving away free car washes for a couple of days and had some special on their Unlimited Car Wash Plan which included additional free car washes after the plan expired. I signed up for the plan, the attendant put a bar code on my windshield and I used the car wash during the winter. Overall, the car wash did an excellent job when first opened. And when first opened a lot of colored lights would begin flashing as the vehicle passed through the various stages of the wash. The final time I used the car wash fewer lights were flashing and for the first time an attendant used a hose to spray down the front of my car. It's uncertain whether the car wash was now providing all the features included in the paid for plan. There are two lanes vehicles use which scan plan bar codes which then merge into one lane while making a sharp left hand turn to enter the wash. Twice I almost got into an accident because a vehicle couldn't make the turn and had to backup as the lanes merged causing a near miss. The exit from the car wash is tricky and causes confusion. There is a yellow light and a small sign which states to wait for the green light. The yellow light may be on or off and green light seems to go on at random times. While waiting for the green light the vehicle may not be moving forward because the plastic track which propels the vehicle is now only on the rear wheels and can begin to slip. Many times I had to drive away and not wait for the green light. Finally, the vacuums work well.

This location is terrible! Staff purposely turned off all vacuums so customers won't come. They all…read morehid inside when they saw customers. It was 2pm! Lazy staff!

Not only do I not like that there are no workers there in case of emergency…read more We are talking about heavy machinery and electronics. Both doors are closed as soon as you pull in entrance and exit. They do not answer their phone or list hours to call them. And their vending machine stole my money today. No one there no one answered their phone no hours even listed to call

I'll keep this short and sweet. The machine takes your money…read morehalf the time. The other half when the machine is working properly and you can actually enter the car wash, it leaves you with a car half dirty. Horrible.

I had a coupon for an interior and exterior clean. The…read moreHoffman I use regularly does not do interior cleaning although free car vacs are available there. The interior clean was satisfactory but took longer than in the past. Is it challenging to get workers or is the company unwilling to hire more? Probably the former. The exterior clean is not as good here in CP as it is at the Hoffman on Troy Schenectady Road since it is a newer location. Also, the course and length of wash time are longer on Troy-Sch Road.

If there was a zero star, I would have selected that. My issue is not about the wash itself it's…read moreabout their customer service and negligence. On two occasions my car tire got damaged - the first time it was completely slashed, and I had to replace it. The second time I got a bolt stuck in it and had to get a plugged. The first time I gave them the benefit of the doubt, but the second time I was more aware based upon my previous experience and the fact I just pulled out of the wash. When I discussed with the Assistant Manager and Customer Service and gave me the runaround of all the reasons why my tire damage couldn't have happened on their property. I have effectively cancelled my service and will NOT be going back to Hoffman Car wash, especially the Clifton Park location.

This place, once again, is truly a waste of money. Gets your car fairly clean, but soap and water…read moreremain all over the vehicle on exit. If you don't want to get out and dry your car off totally with a large towel, don't go here. The vacuums don't have any suction either. Just wasted another $2 on vacuum that doesn't suck up anything.

Service is good but not top notch.... Leaves lots of of soap and water! Wish it didn't.read more

We were visiting La Moda Lisa so decided to get the car washed on the way out at what appears to be…read morea modern and higher-end self-service touch-free car wash facility. They have outside vacuums, self-service bays, and three automated touch-free bays. Charges are $8 for basic, $10 for the 'deluxe' and $12 for the 'you don't really need that' wash. Downers are to get undercarriage washing (really the main reason you need to wash the car during salt/snow season) you have to get the $10 or $12, and like a lot of automated car washes, they're now charging extra for credit card customers now that they can, under the ruse of 'charging state sales tax' (which they have to pay on cash orders, too) but it's really because they are now allowed to chargeback customers for the credit card fees they pay but they're not honest enough to say that. For that I give them a little stink eye. That said, I thought the car wash wasn't that great. The undercarriage was not very long or with a lot of pressure, and the automated touch free system left gunk on my windows I had to spritz off afterwards, and the automated dryer was very tepid and underpowered. For the same prices I've had better automated car washes so probably won't be back unless it's a matter of convenience (as it was today).

Expensive, especially for the toughness wash. Left soap and water on my car. $3-$5 more expensive…read morethan same washes elsewhere.

Out of all the membership locations for Hoffman car wash, this is my very favorite, because here in…read morethe North, no one has anywhere to wash your vortex floor mats (no mat machines) - this place has a DIY self serve car wash that can be used for mat cleaning and has clips on the wall. Staff was great and even was so kind as to jumpstart my car when it died from my son listening to Blippi while I did the vacuuming and detailing. One thing to note, as I've seen in previous reviews around the vacuums - they were in working order and had great suction. In times past, if you let them know, they will check for blockages. The membership is a bit on the higher side, but this is likely due to so many locations that may or may not be owned by the same person. All in all will be back

Heard a noise indicating strange impact on the drivers side of my car at the end of the car wash…read more After noticing scratches on the side spoiler, I contacted the manager Sam, who acknowledged the damage was caused by tire cleaner. He referred me to Sam Alden, who also acknowledged, upon reviewing video, that damage got worse after going through the car wash but was caused by high pressure wash. Funny how it only affected the area where I heard the loud noise. Nothing worse than a company that wont accept responsibility. Stay away at all costs. Lots of car washes out there.