Dr. Bialko is incredibly unprofessional. He squirted my daughter and I with the water from the…read morewater flosser. He never uses lidocaine for filling cavities. He's very rough and works too fast. My daughter requested lidocaine for a 2nd filling because the 1st one was painful without it. Dr. Bialko seemed irritated at the request. He injected the lidocaine into her gum and then right into the filling. Did not wait for the lidocaine to take effect. After the filling was complete, he proceeded to slap her on both sides of her cheeks, informing her what side not to eat on. I have never witnessed such terrible behavior from a Dr. He has also told my daughter he was going to make her gums bleed, which he happily did. DO NOT RECOMMEND

Called and got seen right away. Seems to be very knowledgeable and was very helpful. Described my…read moreoptions and worked within my budget. Helped to set up appointments with oral surgeon and answered any questions I had. Great sense of humor. I would recommend him to anyone seeking dental help.

The staff is friendly enough and the facility is clean. The…read moretwo stars are due to the appointment I made when I walked in and explained what I needed, I was told they could help me and a date and time was set for a few days later. I went in, waited, went through the X-rays and exam... after an hour of wasted time I was told they did not offer the service I made my appointment for.... I was not charged but I lost half a day of work just to have to book an appointment elsewhere.

My 77 yo mother went there bc we had heard they were the place to go to get dentures. Not knowing i…read moreled her into the lions den!! The worst dentist ever that never spent more than 30 seconds in the room with her. And when i went to her next appointment with her i was in disbelief when this so called dentist was slapping his hands in our face! Insisting he explained the process to her (my 77 yo mother). Then exclaimed in the common hallway how he "would kill himself if he had to keep taking care of this woman"! Now that iz only after i asked him why he was being so "aggressive" didnot even introduce himself, nor did he ever attempt to make my mother feel at ease or reassured. We were then treated as if we were the problem! I was told to keep my voice down when after hearing this man completely verbally accost my mother i said "what the fuck is wrong with this guy! He's an asshole!" We were then escorted to the managers office, where i definitely asked her "would u let a doctor speak to your mother that way?" And her response was "please stop yelling at me or i will call the cops." Are u serious?? Then tried to blame me bc my mother did not understand the process of getting dentures! Not to mention they took it upon them selves to charge her for the most expensive denture they offered which she did not ever agree too. And only offered a fraction of her money back as a refund, and still never explained the fit of the healing denture or let her try the pair on they had in the exam room after the dentist threw a tNtr.like a 10 yo. Bc he couldnt listen to her questions and show some compassion or reassurance for 2 minutes to make her feel at ease about the teeth she spent 10 thousand dollars on fitting appropriately for the remainder of her life!

I'd give 0 stars if I could. Pay upfront every appointment, submit to insurance yourself. Then,…read moregot a bill 2 years later for $500 claiming we owe them for visits dating back to 2023. Would not recommend.

I am new to the area and had a very positive first appointment with Dr. Kahn and her staff. I felt…read morewell treated and listened too, and appreciated that she offered multiple treatment options to work with my budget.

Very personal care, friendly staff, keeps you informed on what is needed to keep your teeth in best…read moreshape

This box is too small and 5 stars is not nearly enough to describe my experience with Dr. Craybas…read moreand his amazing staff!!! I did extensive research on cosmetic dentists here in the Syracuse area before finally making the call to set up an appointment with Creative Dental Concepts. If you're anything like me, there is a lot of anxiety associated with any major dental procedure. From day one, Dr. Craybas and his staff made me feel comfortable and instead of dreading each appointment, I couldn't wait!!! My new smile is BEAUTIFUL!!!!! The Facts? *I was able to make an appointment within an extremely reasonable amount of time. *The first impression I had of this office was over the phone while setting up my initial consultation. Nicole was very friendly, welcoming and informative (a huge plus since I was so nervous about this appointment). *I had several visits for my procedure and they never kept me waiting. My appointments were always on time. *The girls in the office are super friendly and always make you feel welcome, especially Kim who worked directly with Dr. Craybas on my shiny new smile! She's a rockstar! *And Dr. Craybas... I can say with 100% confidence, if you are looking for a cosmetic dentist in the Syracuse area, look no further! From day one, he HEARD what I was saying. The artist in him had an image in mind of what my smile would become when he was done and let me tell you, he created a masterpiece! Before seeing Dr. Craybas, my teeth were dark and fragile from a lack of enamel; I have hated my smile for YEARS! And now? I can't stop smiling! My teeth are healthy and beautiful! They are so "ME" and so natural looking; exactly what I asked for :) I would absolutely recommend Dr. Craybas and Creative Dental Concepts of CNY and if I could I would give them many more stars!!!

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

I spoke with Andrea, who is absolutely lovely, for a total of 90 minutes. What I wanted, needed…read moreand expected were discussed in detail, the moon was served to me on a platter and I was thrilled. I filled out forms. Transferred my records. I did all the things, all of them Arrived to my supposed-to-be consultation with the dental proprietor of the establishment, to be served a cup of rinse. I rinsed. I spat. I sat awkwardly through 20 pictures of my teeth being taken by digital camera. I held the tongs when asked. My husband raised an eyebrow. I shrugged. I was there to discuss a plan for getting implants, as my teeth did not make it through terminal lung cancer as peppy as I did. When I informed them I was not there for the $149 super special super cleaning, confusion was thick. I said again, I was supposed to see the owner. Andrea said she works with the #1 implant specialist in the country. I was stoked. We then waited 30 minutes for the dentist who showed up delightful, gentle and absolutely clueless to anything. She asked why I was there. I said to fix my teeth. She said what's wrong with them. I said there's only 7. She asked what I was specifically there for. Now less sure, I answered... expertise? On... dental... implants? Did no one... sigh. She excised herself to peer at my X-rays for the first time, and then said she would not be able to help me, but handed me a useless post-it where 'a firmer cancer patient like me can go to get specialized care for my cancer deformity.' Um. Those teeth were pulled in the 90's, back when sedation dentistry wasn't really a thing, and my dentist pulled anything that needed more than 10 minutes work because I had panic disorder. Unacceptable in the late 80's and early 90's. Point is, it was a waste of time, a schmooze to get me there and it was irritating because now my sedation dentist is like: appreciate what you have. And maybe that's it. I'll give him 23k because my deformity, whether from cancer or anxiety, doesn't bother him And he knows I'd absolutely smack him if he said I was deformed. Because what a douche to the ego High traffic. Very busy. It's dark. Addams family decor (black blinds with dark blue floors). Don't recommend. Unless that's your thing. Then go for it.

I found Dr. Manunts while searching for someone that could repair a filling that broke after…read moreanother dentist "repaired" it a short while ago. (I wasn't willing to go back to that dentist - I take a lot of medication to get numb, but the previous dentist didn't really numb me all that much, plus provided what I consider to be a really subpar repair of a filling that had never bothered me before. I don't care if that filling would have been free; that dentist was not worth the trouble.) I didn't have dental care growing up, so dentists are a source of anxiety for me, but I can't avoid the fact that a massive chunk of one of my teeth was missing. After an exam of the broken filling three weeks ago, Dr. Manunts told me that I'd likely need a root canal, because she was worried about the pain I was in and some swelling around the gums, and while I wasn't exactly happy with that, she calmed my fears, helped me set up an appointment, and then encouraged me to research the procedure, stressing to me how important it was to avoid the horror stories. I was asked to call with any questions and absolutely challenge her with hard questions if I needed to. I was able to find some pretty great resources that calmed me down a bit and demonstrated the procedure without showing me actual video of it. When I went in for the procedure today, I wasn't exactly looking forward to it, but she again put me at ease, suggested I put on an audiobook or some music, and just let her work. She asked me whether I typically need a lot of numbing for procedures like this, and I know that I do, so I told her that. She then told me that if I feel anything beyond the fact that she was there - meaning if I felt pain - to just raise my left hand, and they'd stop and numb me more. That was important to me. The previous nightmare of a dentist I had here in Ithaca did not listen to my concerns that I need more numbing than most, and when I tried to let her know that I felt it, her response was essentially to suck it up because she was moving forward anyway. I have a chronic pain condition. I can take pain. The pain of that dentist "repairing" that filling was so much more than necessary, to the point that I stopped going out of fear she'd find something else wrong and put me through that nightmare again. So if that dentist ever wonders why I never went back, it's stuff like that. When Dr. Manunts started, I did feel it and did as she suggested, raising my left hand slightly to let them know that I felt pain. She then pulled out the more heavy-duty anesthetic, then tried again. I didn't feel it this time, so she proceeded, and I tried to relax and listen to my audiobook. When she got down to the point she'd need to go to perform the root canal itself, she realized that she was mistaken and told me that I would not, in fact, need a root canal, and that she'd be repairing the filling instead. That was a pretty pleasant surprise, so I of course let her proceed. I appreciate that she admitted that she made a mistake and that she didn't want to put me through an unnecessary procedure. A few minutes later, I had a shiny, new, repaired filling, and she told me that my teeth are actually in pretty good condition...I just need to get them cleaned more often to avoid the gum swelling she was worried about that caused her to think I needed a root canal (which I totally agree with! I was just so gun-shy after that last dentist). She also told me what to look out for in the future to determine whether it's standard sensitive teeth (which I know I have), sensitivity to heat or cold, or something more serious. Then she sent me on my merry way. I'll be coming back next month for a cleaning before we leave the area for good. I'm sad that I didn't discover Dr. Manunts before, but I am more than happy to leave this here to hopefully save someone the same fears I've dealt with since visiting a less competent dentist. She and her staff are incredibly pleasant, low-pressure people who care about making sure everyone gets what they need when they need it, with as little anxiety or pain as possible. She is not afraid to answer questions, and more importantly, she's not willing to put someone through a procedure they don't need. If you're new to the area, seek out Dr. Manunts first. You won't regret it, I promise.

My long-term dentist retired and I needed work done when some childhood fillings collapsed. Dr…read more Manunts is very stand-offish with non-existent chairside manner. She sent me to have three teeth removed. While I was waiting for those sites to heal I lost the tip of another. I went in to have the tip repaired and she also did purely cosmetic fillings on the outside surface with the warning it might not last. She was right. It didn't. I paid over $800 for a gloss that fell out after two weeks. It's been a year now and the tip repair has fallen out, too. I had a partial plate with six teeth built for almost $2K. I can't wear it. It gives me a speech impediment. She said, "Oh, just read the newpaper outloud." There is so much plastic I can't find my alveolar ridge to form an l, n, d, or t. There is even plastic on the back surface of the upper front teeth, that I can't form an Italian l either. I'm a voice professional and must be able to perform in Italian, French, and English as well as demonstrate to my students. The only positives about the office are the delightful woman in the front office and the very healthy croton that gets morning sunshine through the window. Avoid at all costs. I have spoken with others who unanimously share my opinions, but they don't seem to register reviews here.

Abruptly closed, withheld xrays and deposit for treatments and no return calls. Years of service…read moreand this is how we are treated. I have contacted the morning news and reported to bbb. Very disappointing

It seems like my son needed so much unnecessary and expensive $ work. Since leaving the practice 2…read moreyears ago, my child has not needed anything but a cleaning. I've spent thousands $$$ at the kids dentist unnecessarily. I should have trusted my gut and went somewhere else initially.