. Day late on delivery 2. Measuring amount needed was…read morepathetic! I provided all dimensions, Had half a palette of flagstone & half a palette of chopped stone left over from my home project but short on decomposed granite. Was told "sorry" no return for their measuring error but was glad to sell me more granite.... Wasted $500 in material with their math incompetence.... I'm done with them!!! 3. Also sold a stone blade that wouldn't cut hot butter, not returnable of course... Phil

Super friendly staff and a very efficient process for picking up any kind of landscaping rock that…read moreyou need. This was my third trip, and it is very easy to find what you need, purchase it, and then load it up. They have a wide variety of various types of stone in a lot of different sizes. I found a perfect match for my landscape bedding and I am very happy with the results.

I love Shades of Green it is such a wonderful nursery to visit especially with kids. My sons have…read morealways enjoyed visiting and learning about the various types of plants. One of the gentleman (John) that works there always helps me find exactly what I am looking for and he also offers suggestions on how to successfully grow whatever I am trying to grow. There is a large selection of plants, herbs, and flowers to choose from. There is also a gift shop that has plenty of unique and interesting items to purchase for that special someone. One of the most delightful features of this nursery are the cats that live on the premises. My sons and I love petting the cats; there is one in particular we enjoy seeing the most as he is the sweetest kitty on the property and his name is Vail. If you love plants and love cats definitely check them out!

I've always wanted to stop by this place, I literally drive by twice per day…read more Parking up front is horrible. Limited parking in the front. Lots of beautiful flowers, shrubs and different varieties of plants. Most of the plants are not labeled, and the workers, well, other than the ladies at the register, I'm not sure if anyone else works there. The place is not tiny, it goes all the way in the back.

Beautiful plants and knowledgeable helpful staff. I love going to Covington's. It is a happy place.read more

We've shopped here for years and spent a lot of money at this store over that time, but after this…read moreexperience, we won't be back. On 7/4/26, a staff member was sitting in the cooler handing out water bottles -- 1-2 each -- to select customers, but skipped over us entirely. When we finally got inside, she asked how we were doing. My 80-year-old mother mentioned it was hot, and the employee replied, "Is it that hot since you're out?" -- dismissive, especially right after handing out water to other customers and not us. It felt like the staff cater to a certain type of customer, and we didn't fit that mold. Very disappointing and disheartening after being loyal customers for so long especially on July 4th.

Saw reviews and pictures on yelp. FYI, they don't sell plants anymore, only supplies.read more

great service, selection and advice!! I highly recommend them. Moses and Voris were absolutely…read moreawesome- Thank you both for all the help!!

This place was a dream come true. The staff was great and the prices were fabulous !!!!!! I will…read morecome again and I will recommend this location to all my friends.

I purchased 30 pieces and asked if I could load myself. The person taking my payment said YES…read more Another person sitting at a desk said the outside workers would bring a pallet to my vehicle for me to load from. When I began loading my vehicle, two workers picked up bad pieces from the pallet and wanted me to load them. I reminded them that the person that accepted my payment said I could select and load myself. They got mad when I refused to take their bad pieces (yellow grass and missing dirt). They had the nerve for reference my age as the reason why I was angry and persistent that I be allowed to select and load myself as they initially agreed at the point of sale.

Truly worth a visit!! Wells Brothers has expanded greatly since the new ownership. So may new…read moreproducts, bedding plants, and expanded lines of pet and chicken products. They've even added some home goods, toys for kids and so many seasonal items and gifts including memorial items for pets. They really support and promote local businesses by carrying local honey, mealworms, dog treats and lawn products. They offer ready-made compost tea and have a monthly free pet flea dip during the spring and summer. There is a wall with numerous samples of lawn care products and information on usage. amazing!! The owners are knowledgeable, especially about raising chickens and lawn care. the even offer a chicken class for residents who need the certification for backyard chickens. Very appreciative of their help.

These guys always treat you right. Will answer any and all questions you have. I also picked up…read moresome green bean seeds and wild flower seeds. Going to have to wait a couple of weeks on the seeds but the dirt diet is going down tomorrow. Great pricing and helpful staff.

Plants & Planters always has such a great selection of plants, houseplants and lots of plants for…read moreoutdoors as well. There are also some really cute decorations for you yard or patio area, like this adorable Groot planter and some colorful cacti that would make a great addition to any outdoor space. There was not as big of a selection of herbs as I would have liked but they have a house plant area that has some beautiful variations of begonias, pothos, and so many other variety of plants. If you are in the Richardson area you must certainly pop in and see what you can find to add life and color to your home.

This place is going from a 5 to a 2 for me. If you are into retail, you are in the service…read morebusiness whether you like it or not. While this place has gotten better in selection and value with its new ownership, my experience has been that it has gone down the toilet in customer service, at least at the register. I have shopped here for years and never had a problem with anyone, was always impressed by the selection and even the value. But one bad experience can change the whole impression of a place and and destroy years of reputation building in a consumer's mind. So here is what happened. Two visits ago we were hounded by them to join their loyalty program and while I hate the spam that usually comes along with joining those things, we went ahead and joined as it seemed important to the business. This time when we came, my wife forgot and did not tell them we were members when she approached the register. UNLIKE THEIR COMPETITORS, THEY DID NOT ASK IF WE WERE MEMBERS. After the transaction, my wife remembered and informed the person at the register (who I believe is one of the owners) that she was a member and got a truly shockingly bad response from a customer relations perspective. She was told that it was too late, and that it was her responsibility to tell them before the transaction and that they could not add the purchase points to the membership. To be clear, while not getting the points is part of it, the biggest part of it was the attitude with which this was put back on us. Seems like a little thing I know, but it's the little things become big things that affect whether I ever want to return to a place that we literally have spent thousands of dollars at in the past.

I have worked with the Living Earth Technologies Plano team for over 15 years. Their…read moreprofessionalism and their products have been exceptional throughout our relationship. In a competitive market, they are consistent, they never vary, and most importantly they are dependable. The science of soil is key to a healthy landscape and working with Living Earth Technologies is one of the bright spots with my business. We are fortunate to work with Kurt, Mark, Matt, and Carlos. They are patient and they will take the time to diagnosis the issues and their helpful with loading and off-loading products. I have worked with Living Earth Technologies throughout the state and we couldn't say enough about our appreciation for this company and their exceptional team. Chris Alston LocalFlora.com

They get credit for their pre-purchase customer service and for delivery, but if I could, I'd give…read more0 stars for quality of their product. We ordered A LOT (25 cubic yards) of compost for our property. When we went to use it, we realized the compost was nowhere near finished, and it hadn't been screened even once. Our compost was filled with large leaves, big sticks/twigs, and trash. At first, I really thought they accidentally gave us mulch. This is compost that's advertised as being ideal for top dressing lawns. I tried reaching out to Living Earth to come to a resolution, and I received no response despite multiple attempts. We'll be needing large amounts of compost at least 2x/year for lawn maintenance, and we'll certainly be getting it elsewhere moving forward.

This is the best nursery in Texas. Good prices great selection and the staff are the best. Luke…read morewent out of his way to help me with my selection.

Helpful and friendly staff. First time planting a Camilla…read more Hopefully I have blooms soon. Shishi Gashira Camilla

I hadn't shopped at Bath & Body Works in quite some time. I stopped in today to make an exchange…read morefrom a Christmas gift I received yesterday. The front door greeter was friendly and welcoming, which I appreciated. Unfortunately, after that initial greeting, no one asked if I needed help during my time in the store. When I checked out, the cashier, Janet, was noticeably unfriendly and seemed bothered by my presence. Her attitude made the experience uncomfortable and unwelcoming. Because of the service alone, I will intentionally drive out of my way to shop at a different location in the future. I enjoy the products, but customer service matters, and I don't want to shop somewhere I feel unwanted.

12/1/23: I enjoy going to this location, although the store at Firewheel is much closer to me. I…read morewanted to take advantage of the candle sale. Brandy and Jolie were great in assisting me while I was making my purchases. I bought more than what I could carry in the store, so they helped me by putting the candles by the register. This location is very clean, and it seems larger than the Firewheel location. In any event, the customer service here far exceeds the Firewheel location. I'd rather drive a little farther and be treated as a valued customer. There is plenty of parking available.