Love the place and the owners They are so welcoming and nice…read moreand very clean

Is it just me but does it seem that time stands still inside laundry mats? Specifically, coin…read moreoperated laundry mats? Before I even walk in, the groovy flashy backs are about to hit me full force as I walk by and notice the way the store lettering is written eerily similar to the way KC and The Sunshine Band's record logo wrote theirs? Perhaps I am wrong but I found this detail cute. Is this a telltale sign of what's to come? Who knows? I got a blanket to wash so make a hole, people! As I walk in, I'm immediately smacked in the face visually with the 70's. Maybe early 80's, too. It's all a blur now. Everything was mellow yellow, pea green, burnt orange, wood paneled, egg shelled and you guessed it...tiled with linoleum. I got the strange feeling the Iron Sheik was watching me from a corner somewhere. They also have an original pac man and galaga arcade game in which a fat kid came around and asked for spare change to play but he quickly learned the cold hard facts of life through the world of the laundry mat is that a child's happiness does not come before clean laundry. Ever. There was also a vending machine but there was no Tab, Sunkist, RC, Shasta, Upper10...y'all know what I'm saying. The good stuff is all gone thanks to the meddling government, so they've updated their goods. All in all, I'm sitting here in this laundry mat watching my laundry spin round and round in circles and am thinking...how much I miss my banana seat bike, my Mr T kite, rolos (who am I kidding, I still eat these) or how my dad would freak out and fall off his stool every time Walter Payton would score a touch down and how my mom would yell at him every time cause he would spill his beer all over the floor, and you know what...I'm not so mad anymore at my cat for pissing on my blanket. Most people may not notice laundry mats. They are usually not in the greatest section of town, in strip malls, considered to be "low rent", severely outdated, but so what. Whenever I need them, I'm glad they are there.

I've traveled all over this country and used laundromats in more than 30 states. I've also used…read morelaundromats across North Carolina for the past fifteen years. I can say without hesitation that this one is the most disgusting, neglected laundromat I've ever used. I've been coming here weekly for three years, and now that I finally have a washer and dryer at home, it's time to unload what I should have said long ago. After reading past reviews, I'm sure the owner will pop in with some excuse to argue, as he always does. Prices. This place is absurdly overpriced. The owner claims prices are "competitive for the region," but that's laughable when there's only one other laundromat in the county. People here should not pay the same rates as people in high-income urban areas. Always check your change too -- occasionally you'll be short a quarter from the coin return. For comparison: in Pennsylvania, a regular wash was $1.75 and an hour of drying $0.75. Here? $5.00 for a cold load. Warm water? +$0.25. Hot? +$0.25. Heavy load? +$0.25. It never ends. Everything costs extra. Paying for machines. Bring cash if you can, but the coin machine is regularly out of service. You might try the app advertised everywhere. Good luck -- you'll need to stand outside, hold your phone up, and maybe pray for a miracle. Cell service is hit or miss here (normal for the county), but at least expect the WiFi to help. Nope. You'll see the network, but it never actually connects. Interestingly, the WiFi worked perfectly for several months after the hurricane when linemen and volunteers were using these machines. Funny how that works. As soon as they left, so did the WiFi reliability. And if you do get the app to load, half the time it charges your phone but won't connect to the machine, forcing you to pay again. Bring extra money -- you'll need it. Cleanliness. The owner claims someone is paid to clean, but it makes no difference. I've seen someone come in sometimes (I assume the owner) who rushes around sweeping and emptying a few trash cans like he'd rather be anywhere else. It happens too rarely to make a difference. Floors are always covered in dirt and debris. Powder detergent is spilled on the tops of machines. The bathroom is perpetually dirty with a barely working sink. The outside area regularly has piles of leaves and trash. The dog wash is coated in hair, smells awful, and is impossible to breathe in. Most of the time, the whole laundromat has a moldy odor. The owner even boarded up the trash cans by the car vacuums, presumably because he got tired of dealing with them. Bathroom. It's filthy, and you might not even be able to use it. It was locked for "misuse." Instead of hiring an attendant, the owner denied customers access. After that, he rented a port-a-potty, the only option for months. Recently it's unlocked, but given the history, who knows for how long. Customer service. Don't bother calling -- I tried multiple times when issues first started, and my calls were never returned. I also witnessed a woman call when the coin machine broke; she waited endlessly in a full laundromat. When the owner finally appeared, he tried to sneak away without speaking to her. I had to point him out so she could get her issue resolved. Customer service here is nonexistent. Bottom line. This laundromat is overpriced, filthy, and mismanaged. Save yourself the frustration: make the trip to Marion or set aside a little money at a time to save for your own washer and dryer. It will be a huge relief.

It's definitely the best and most convenient laundry facility in the area. The facilities are brand…read morenew, very clean and spacious. There are several different size machines for various laundry needs. I've never seen a machine out of order there, which is a big plus because the other laundromats in the area always have out of order signs on several machines. There's a change machine, vending machines, and even a massage chair like in the mall in Asheville. You can even use the app if you're like myself and don't carry cash on you; that is super convenient and helpful. The prices aren't cheap, but they are on par with the other laundromats. I've never needed to use the restroom while there, so I can't comment on the bathroom facilities or whether or not they are locked. All in all, five stars. Would recommend.

Clean and machines are all in good working condition. Great having staff availabke with assistance…read moreand you also witness how well they take care of the facility.

As far as laundromats go this one seems like the most legit. I don't often visit laundromats, but I…read moresuppose that when I do it's at Kaylee's (Pit Stop). Drop off service or do it yourself. The washers range from $7 (commercial washer) to $4 (standard) and the dryers are $3 (commercial) to $1.50 (standard). Each cycle lasts about 20 minutes. Overall a decent place if you're in a bind for a washer and dryer service.

She took my double load that I'd been carrying around with me traveling for two weeks and agreed to…read moreturn it around in 24 hours! So grateful.

Amazing service and clothes washed , dried folded and on hangers in a flash. What a time saver!read more

Popped in because I was nearby doing something else and needed to wash a comforter while waiting…read morefor another errand around the corner to finish. Solar laundry mat?! Ok!! Super clean on the inside too. If I lived near here I would come here always!

This is the first time using this place to do my laundry. They want you to use Venmo for…read morecontactless service. The amount for my clothing was over the amount I had on Venmo. I did not know how to add money to Venmo so I asked if there was any other way to pay they said CASH!! So I asked was someone going to be there today the owner gives an attitude saying they are not gonna coordinate with another staff that the service is meant to be contactless, in which they gave me the option to pay cash. I asked them to not ruin my day by giving me attitudes their reply was if you want to have a good day don't ruin mine. I'm like if you meeting me to get my clothes ruin your day then don't meet me "simple". I did state I did not want to do business with a miserable bi***. I finally found out how to add money to Venmo to cancel out having to meet with the owners having an attitude. I sent the money they sent the code to get my items. When I get there the owners barge in front of my 4 year old daughter and say hi I'm the miserable bi***. I had to take my daughter to the car because the owners were both looking mad and shaking and saying I didn't pay them. Her husband went to the car when I put my daughter in the car like he was getting a gun. So as I'm getting my clothes her and her husband say that makes sense why you didn't want to pay Venmo cause you took the money back. Money would have been direct. But they had a problem with that after offering that option. They both were tag teaming me like their day was already hell, but taking it out on me. I was not afraid of neither one as they wanted me to be I guess but they are not nice nor professional be ware. Also I showed proof that the order is paid she said well sometimes it takes time for Venmo to send it. Smh again cash would have been direct but they had a problem with it. Makes no sense. I won't be using this place again!! OMG THE LIES THE OWNER JUST WROTE!! THERE WERE NO THREATS MADE FROM EITHER PARTY!! MY FOUR YEAR OLD WAS WITH ME BECAUSE I DIDNT KNOW THEY WERE COMING TO BARGE IN ON ME WITH DRAMA!! I CAN POST THE TEXT MESSAGES!! YOU HAVE CAMERAS POST THOSE!! LIES LIES LIES!! GOD KNOWS!! I'm sure the audience can tell who the real aggressor is!! Therapist sounds good for the both of us then obviously!! Toodles ;)

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Dirty. Not what I expected for Banner Elk. The plus is that they are open 24 hours, so at 7am on a…read moresnowy morning no one else was there.

I needed to wash two king-size comforters. The entire task took less than an hour. The facility is…read moresuper clean and the machines are in great condition. It is well laid out and the owners\staff are extremely helpful. I've been to quite a few laundromats in the past few months and this one is a stand out!

great job with my suit and shirt. Have never had a problem here. Thanks really appreciate the…read moreservice.

It took almost a week to have a few shirts cleaned and the price was considerably higher than what…read moreI'm used to paying for dry-cleaning at other places. They don't accept credit cards, which is always sketchy in my book...and they wanted me to pre-pay..equally sketchy. The facility was an absolute disaster. Trash was all over the floor and it smelled like cigarette smoke. The entire place just looked dirty. To my knowledge, this is the only dry cleaners in Spruce Pine, and I'm sure they know that. The collars and cuffs on most of my shirts were wrinkled, and they did not use any starch. Needless to say...I won't be going back. Hopefully Burnsville or Marion has a better choice.

If you have a short-term rental and are in need of a cleaner, Pam is your solution. Pam and her…read moregirls are the epitome of professional cleaners. They are reliable, trustworthy and hard working. All of the guests I hosted commented on how clean the place was. If a guest left the place a mess, Pam communicated professionally and provided documentation. If supplies or equipment needed to be replaced, Pam was quick to assist. I do not have a single negative comment on Pam and her girls. If I was still operating my short term rental I would 1000% still be working with Pam.

From the owner: We can clean your vacation home rental and we can do some maintenance. We also have a full service…read morelaundry we pickup and deliver.