When looking for care for your ailing and aging parent as a lone caregiver to catch a rare break…read more.. there is stress and worry. When you contact a caregiving business the least one should expect is good communication, follow through with you and that they are communicating with each other. This was not my experience with Visiting Angels. They wasted almost two weeks when I could have been looking elsewhere with their internal confusion. They did ask for $1000 up front a lot though.

This was one of the better home care agencies I found, most of them are not good. They provided a…read moregood aide on a consistent basis, which is more than most agencies could provide. However it was only one aide, apparently they didnt have any more who could work in my area, and the aide ended up quitting after a while citing the care was getting too difficult

Mount Carmel Care Center has been voted "Best of the Berkshires" in 2018 and 2019 by readers of the…read moreBerkshire Eagle! 5 - Star Skilled Nursing Facility rated by Centers for Medicare and Medicaid Services. High Resident and Family Satisfaction. Central Berkshires - Lenox! No temporary (Agency) or casual staff. Very low staff turnover! Preferred provider - most requested for admission - ask the residents! Faith-Based, Mission driven care for our elders. "The Difference is Love" - Sponsorship by the Carmelite Sisters for the Aged and Infirm. We are here when you need us. Admissions Office 413-637-2660 x13

From the owner: A skilled Nursing Facility and Rehabilitation Center that is centered around individual care and…read moreassisting in the Recovery of the whole person body, mind, and soul. We are the only faith based Nursing facility in Berkshire County, sponsored by Carmelite Sisters to care for the Aged and Infirm.

I moved my father into Wingate a month ago. The staff has been so attentive and caring. They call…read moreme with any questions or issues, and even just to let me know he's adjusting well. Communication with them is above and beyond - they call me or return my texts nights and weekends when they're not even working. The facility is gorgeous, food is good, and the staff is amazing. Every single person. I couldn't have found a better place for my dad with Alzheimer's to live out his remaining days in peace, beauty and comfort.

My sister was in the memory unit of this extended care facility. I cannot say enough great things…read moreabout the caring staff and the facility. If you want your loved one to get the best of care in their final days, months or years, SugarHill is the only place I would recommend. My sister is no longer with us but her final days were filled with the love of SugarHill. The parade of staff requesting to come in to say goodbye to my sister was incredibly moving. It was all so genuine and heartfelt. At the end, as we waited for the hospice nurse to arrive, two staff members came in and invited by nieces and me us to stay and have dinner in their private dining room. We didn't take them up on it but the gesture was just more instance of the love we felt while my sister was under their care. If there was 10 stars, it would not be enough to express our appreciation to the entire staff. Please consider Sugarhill for your loved one. (Thanks Marty).

Finding a comfortable, dependable place for my grandpa to live since we realized it wasn't safe or…read moreideal for him to be at home alone anymore was, obviously, a challenging experience for my family. Sugar Hill's Memory Care neighborhood has proven to be an excellent solution for him, and for us. The friendly and caring staff have done an amazing job helping someone who was becoming more and more solitary turn back into his social and engaging true self through their robust activity programming. I especially love the fact that he was able to bring in all of his own furniture, paintings, etc. to make his apartment actually feel like home. The food is also outstanding and can be enjoyed in a gorgeous formal dining area in the original mansion. Sugar Hill has certainly changed my perspective of the type of experience one can expect from an assisted living community - highly recommend!